Compare Rackspace vs Goolara vs Versature

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96%
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56%
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Software Description:

Rackspace® is the #1 managed cloud company, delivering open technologies and powering hundreds of thousands of customers worldwide.

We integrate the industry's best technologies for each customer's specific need. We deliver best-fit solutions by leveraging a portfolio of public cloud, private cloud, dedicated servers, and a combination of platforms. Most importantly, it's all backed by our award-winning Fanatical Support.

The company offers choice, flexibility and freedom from vendor lock-in.

Software Description:

Available as either on-premise software, or as a cloud-based, hosted solution, Goolara Symphonie features an intuitive interface that makes it a breeze to create sophisticated email marketing campaigns without the hassles of other systems. Unlike some marketing software, Goolara Symphonie comes with everything you need to segment, customize and personalize your mailings for maximum impact. Its robust assortment of report features give you the ability to analyze every aspect of your campaigns, from the A/B split results, to time of day effectiveness. Symphonie’s rich functionality and robust API provides everything marketers need to orchestrate, track and act on their email marketing initiatives. Its interface is intuitive and easy to use. Its reporting abilities and dynamic content features are some of the best in the business. The software’s security features satisfy the most demanding network and compliance requirements, including functional-based permissions, audit logs, integrated passwords and a method of secure, real-time access to external data sources.

Now celebrating its tenth anniversary, Goolara, LLC has been in business since 2005. Their Symphonie digital marketing system is a versatile and feature-rich solution popular with agencies and other companies that work across multiple sales channels. Available as either licensed on-premise software, or as a cloud-based, hosted solution, Goolara Symphonie features an intuitive interface that makes it a breeze to create sophisticated digital marketing campaigns. Its interface is intuitive and easy to use.

Software Description:

Versature is disrupting the Canadian telecommunications industry with cloud-based business VoIP communication solutions. Trusted by clients and partners across the country, Versature is an award winning company that is raising the bar with high quality, cost-effective technology and Canadian-based support.

Founded in 2003, Versature has a business VoIP subscriber base that is growing at a rate of 55% year-over-year. Operating on the principles of Customer Success, Versature takes a client-centric approach to all aspects of the business.

Versature is a customer-centric organization dedicated to providing the highest quality cloud-based business phone solutions to Canadian customers. The most common phrase we hear from our customer base is “Versature, it just works.”

Doing business with Versature is easy and our customers can count on getting the highest level of support from ordering to onboarding and customer support.

Features
All Versature plans and packages come packed with tons of valuable standard and not-so-standard business phone features.

Business and Operational Features

  • Local Area Codes
  • Advanced Auto Attendant/Digital Receptionist
  • Toll-Free
  • Call Queues
  • Ring Groups
  • Custom On-Hold Music or Messaging
  • Voicemail, Voicemail-to-Email, Voicemail Transcription
  • Real-Time Analytics and Dashboards
  • Real-Time Analytics and Dashboards
  • Geo-Redundant Data Centres
  • Disaster Recovery

Call Control Features

  • Call Forwarding
  • Call Hold
  • 3-Way Call Conferencing
  • Call Park and Retrieve
  • Find Me, Follow Me
  • Simultaneous Ring
  • Call Transfer
  • Do Not Disturb
  • Call Pull
  • Call Return

Administration Features

  • Sonar, Self Service Portal
  • Transparent Invoices
  • Detailed Call History

System Integrations

  • Salesforce: record call details and activity notes into leads, tickets, and contacts at the click of a button + inbound call functionality and record matching
  • Slack: effectively monitor incoming calls to specific extensions, phone numbers, or call queues and collaborate
  • Klipfolio: Gain deeper business insights by mashing up call data with data from CRMs, web analytics, project management tools and more.
  • Google Chrome: click to dial any embedded phonenumber from any webpage accessed through your Google Chrome web browser plus get unique social caller ID details on inbound calls through screen pops
  • Open API: Versature provides an Open API for integrations with home-grown or off-the-shelf applications that your business may be using

EXTRAS

  • Call Recording, On-Demand Call Recording: add call recording functionality to specific extensions or groups of extensions for help in training, quality assurance, and compliance measures
  • Softphone Client for Mac, PC, Apple, or Android: take your Versature extension with you wherever you go with
  • Fax-to-Email, Fax-over-IP: get your faxes delivered to your email inbox for a unified communications experience

The Versature TRUST Initiative

Launched in 2013, the Versature TRUST initiative provides public insight into live and historical system status updates regarding the Versature network. In an effort to maintain strong, trusted, and transparent customer and partner relations Versature has taken it upon themselves to offer proactive and up-to-the-minute notifications on service levels affecting their user base. Customers can subscribe to updates to receive live system status updates delivered straight to their inbox in order to monitor Versature service levels that may affect their organization.

Features:

  • Database
  • Third-Party Plugins/Add-Ons
  • Data Import
  • Data Export
  • Multi-User
  • Notifications
  • Dashboard
  • A/B Testing
  • Analytics
  • API

Features:

  • Email Integration
  • Data Export
  • Conversion Tracking
  • Multi-User
  • External Integrations
  • Data Import
  • Contact Sharing
  • Audience Targeting
  • API
  • Data Visualization
  • A/B Testing
  • Contact Management
  • Scheduling
  • Dashboard
  • Calendar Management
  • Customer Management
  • Notifications
  • Marketing Automation

Features:

  • Softphone
  • Call Disposition
  • Call Tracking
  • Data Visualization
  • Notifications
  • Email Integration
  • Contact Management
  • External Integrations
  • Multi-User
  • API

Summary:

  • Solutions built for your needs: Whether its one of our Cloud, Dedicated or Email & Apps offerings, we'll always help you find the best solution for your bespoke needs, not ours, If you end up spending less, that's great!

  • Greenspace: From cost-effective green servers to company-wide conservation programs, our Greenspace™ initiative is dedicated to doing business in an eco-friendly way.

  • The world's service leader in hosting: Hosting is all we do. We've set the standard for Cloud, Managed and Email Hosting with our support, expertise and diverse solutions. That's why in 2012 Rackspace won the prestigious UK Customer Experience Award for IT & Telecoms.

  • Fanatical Support: It’s our unbeatable level of customer service. Rackspace employees are available 24/7/365 to meet and exceed customer expectations.

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Pricing:

  • Starting from: $200.00/month
  • Credit card required: N/A
  • Hosted: $200 USD for 10,000 messages sent per month; price drops as the volume increases. On-premise: Installation fee of $3,000 for up to 25k unique recipients. No per message cost after that.

Hosted

$200.00
user(s) / month
Included in plan:
  • Browser-based interface
  • All features included (automation, A/B Splits, transactional, etc.)
  • Free Salesforce integration
  • Internationalized
  • Visual flowchart automation feature
  • Dynamic content in every field.

Essentials

$29.99
1 user(s) / month
Included in plan:
  • Free Phones
  • Free Local Calling
  • 2500 Toll-Free Minutes

Professional

$34.99
1 user(s) / month
Included in plan:
  • Free Phones
  • Unlimited Canada & U.S. Calling
  • Conference Bridge
  • 5,000 Toll-Free Minutes

Enterprise

$44.99
1 user(s) / month
Included in plan:
  • Free Phones
  • Unlimited Canada & U.S. Calling
  • Conference Bridge + 1000 Minutes

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Marketers who want a full-featured email marketing solution, but don't like being hit with hidden costs for additional features such as transactional mail, A/B split testing, and workflow automation.

  • Does this service offer an API?
  • Yes, we have a very robust API.

  • What is this service generally used for?
  • Promotional, transactional, and triggered mailings for any purpose. Email marketing that requires report metrics. Automated email systems.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Licenses are company based, so there is never a limit on how many people within a company can use the product. Each can have their own log on, and the administrator can control the access capabilities for each employee.

  • Does this service integrate with any other apps?
  • It will integrate with any app that can access an API. Salesforce integration comes built in.

  • What are some applications this service is commonly used in tandem with?
  • Salesforce and other CRM systems.

  • Does this service offer guides, tutorials and or customer support?
  • Yes to all.

  • What platforms does this service support?
  • Symphonie is browser-based software, and works with all the popular browsers, such as Chrome, Firefox and Safari, Edge, etc. It is platform independent.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
1998
Based in:
San Antonio
Employees:
5001-10000
Likes:
121k
Followers:
112k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
310
Followers:
1.43k

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Goolara
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.

Other:

Who uses Versature
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
French, English
Regional Restrictions:
Versature services businesses based out of Canada, however we can provide local U.S. phone numbers for regional presence.
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