Compare Rackspace vs Vivantio vs Heimdall Data

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76%
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Software Description:

Rackspace® is the #1 managed cloud company, delivering open technologies and powering hundreds of thousands of customers worldwide.

We integrate the industry's best technologies for each customer's specific need. We deliver best-fit solutions by leveraging a portfolio of public cloud, private cloud, dedicated servers, and a combination of platforms. Most importantly, it's all backed by our award-winning Fanatical Support.

The company offers choice, flexibility and freedom from vendor lock-in.

Software Description:

From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization.

Build your ideal service management environment in just a few simple steps with Vivantio:

  • Elect a delivery method: SaaS or on-premise. We support both.
  • Choose a licensing option: Named, concurrent or a mix of both. Our flexible licensing model allows you to give technicians the right level of access without blowing your budget out of the water.
  • Pick a product: Browse the many available feature modules and deploy only those that make sense for your organization’s service needs.

Take a modular approach to building your service management vision – the right combination with Vivantio brings your ideal strategy to life.

Software Description:

Provides application developers and DBA's SQL analytics and performance with ZERO application changes. Deployment requires no changes to your existing database infrastructure.
• Do you use a cache today (e.g. Redis, Memcache)? We intelligently cache into the cache of your choice and auto-invalidate. No code changes are required.
• Automated database failover: It's better than the AWS failover; we are application-aware and will not drop the connection. No more spending development on a failover solution (e.g. MySQL, Postgres PG-pool).
• Read/Write splits: We route queries to the appropriate serve making the best use of read replicas.

In AWS or Azure? Check us out in the Marketplace. Search for "Heimdall".
Or, download us for free on our homepage.

Features:

  • Database
  • Third-Party Plugins/Add-Ons
  • Data Import
  • Data Export
  • Multi-User
  • Notifications
  • Dashboard
  • A/B Testing
  • Analytics
  • API

Features:

  • API
  • Data Export
  • Data Import
  • Contact Sharing
  • Email Integration
  • External Integrations
  • Scheduling
  • Task Scheduling/Tracking
  • Project Management
  • Notifications
  • Multi-User
  • History/Version Control
  • Gantt Charts
  • Forecasting
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Document Comparison
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Data Visualization
  • File Sharing
  • Inventory Tracking
  • Firewall
  • File Transfer
  • Anti-Virus
  • Third-Party Plugins/Add-Ons

Features:

  • Notifications
  • Firewall
  • Dashboard

Summary:

  • Solutions built for your needs: Whether its one of our Cloud, Dedicated or Email & Apps offerings, we'll always help you find the best solution for your bespoke needs, not ours, If you end up spending less, that's great!

  • Greenspace: From cost-effective green servers to company-wide conservation programs, our Greenspace™ initiative is dedicated to doing business in an eco-friendly way.

  • The world's service leader in hosting: Hosting is all we do. We've set the standard for Cloud, Managed and Email Hosting with our support, expertise and diverse solutions. That's why in 2012 Rackspace won the prestigious UK Customer Experience Award for IT & Telecoms.

  • Fanatical Support: It’s our unbeatable level of customer service. Rackspace employees are available 24/7/365 to meet and exceed customer expectations.

Summary:

  • Flexible, reliable, trusted IT Service Management Software

  • Built with ITIL standards at its core.

  • Automation captures service data, tracks milestones and triggers meaningful action.

  • Webhooks and APIs integrate Vivantio with core ITSM tools.

  • Customizable self-help portals empower your customers and improve your service.

  • Report on your true service team effort to highlight success and target areas of improvement.

Summary:

  • SQL Analytics and Performance solution

  • Intelligent SQL caching recommendations

  • 5 minute installation; no changes to your application or database

  • SQL Read/Write splits

  • Automated database failover

  • On-premise or Cloud

  • Auto-Caching

  • High Availability

  • Efficient use of Read Replicas

  • Database vendor neutral (MySQL, Postgres, SQL Server, Oracle)

Pricing:

  • Starting from: $40.00/month
  • Credit card required: N/A
  • Vivantio's pricing model is an annual subscription based on total number of users, types of licenses and functionality activated in the Platform. A free trial is available for a test-drive, upon request.

    Vivantio offers both named and concurrent licenses, and all customers may select to purchase any combination of both. A named license is allocated to a particular agent and cannot be shared. Concurrent licenses sit in a shared pool. Each time an agent logs in, they temporarily use up one license and when they log out, the license is returned to the pool for someone else to use.

    Your customers and end users don’t need licenses to use your self-service web portal.

    • Pricing starts at $40 per user, per month at the Essentials level, suited for small and medium-size service desk operations looking to increase efficiency.
    • Licenses at the Pro level start at $60 per user, per month and are designed to unify service operations with powerful core service management features.
    • Feature-rich Vivantio ITSM licenses start at $90 USD and are built to scale and meet the complex business needs of larger, multi-site organizations.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Application developers, DevOps, Architects, DBA's

  • What is this service generally used for?
  • Provides increase SQL performance, scalability, and security without any application-database code changes. Visit our FAQ at: http://www.heimdalldata.com/faq/

  • Does this service offer multi-user capability (e.g. teams)?
  • The Heimdall Data provide roles-based administration where multiple users can have access to custom views and administrative privileges.

  • What platforms does this service support?
  • Heimdall Data comes in 3 packages of your choice:
    1. JDBC driver (for all JVM applications)
    2. MySQL proxy
    3. Postgres proxy
    4. Microsoft SQL Server proxy

  • Does this service offer an API?
  • JSON API is supported

  • Does this service offer guides, tutorials and or customer support?
  • There are Youtube videos, documentation, and customer support via phone or email.

  • Does this service integrate with any other apps?
  • Transparently integrates with grid-caches (e.g. Hazelcast, Redis, Memcache, EHCache, Coherence).

  • What are some applications this service is commonly used in tandem with?
  • Java, PHP, Python, Ruby, Scala, Node.js; any application

Publisher:

Founded:
1998
Based in:
San Antonio
Employees:
5001-10000
Likes:
122k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
11-50
Likes:
264
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Vivantio
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Heimdall Data
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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