Rackspace® is the #1 managed cloud company, delivering open technologies and powering hundreds of thousands of customers worldwide.
We integrate the industry's best technologies for each customer's specific need. We deliver best-fit solutions by leveraging a portfolio of public cloud, private cloud, dedicated servers, and a combination of platforms. Most importantly, it's all backed by our award-winning Fanatical Support.
The company offers choice, flexibility and freedom from vendor lock-in.
Versature is a SaaS-based unified communications provider, delivering the highest-quality hosted VoIP, SIP trunking and call data solutions to the Canadian market. Trusted by clients and partners across Canada, Versature is raising the bar for business VoIP services with a suite of sophisticated features, enterprise integrations, free international calling to over 30 countries and innovative analytics tools to help businesses reach high-performance goals.
Versature is a customer-centric organization dedicated to providing the most reliable business tools to the Canadian market. From Versature’s 1:1 onboarding process to the dedicated Customer Support Managers, each Versature client receives the guidance and assistance they need to optimize their communications and customize a solution that caters to the business’ unique needs. The geo-redundant data centers and disaster recovery solutions ensures business continuity for clients regardless of natural disasters or weather impairments. Versature’s Canadian-based award-winning tech support team is reachable 24/7.
All Versature plans come packed with valuable standard and not-so-standard business phone features.
Business and Operational Features
- Local Area Codes
- Unlimited International Calling to 30+ Countries
- Advanced Auto Attendant/Digital Receptionist
- Call Queues
- Ring Groups
- Custom On-Hold Music or Messaging
- Voicemail, Voicemail-to-Email, Voicemail Transcription
- Real-Time Analytics and Dashboards
- Geo-Redundant Data Centres
- Disaster Recovery
- Integrations with Leading SaaS Platforms
- Mobile App
Call Control Features
- Call Forwarding
- Call Hold
- 3-Way Call Conferencing
- Call Park and Retrieve
- Find Me, Follow Me
- Simultaneous Ring
- Call Transfer
- Do Not Disturb
- Call Pull
- Call Return
- Sonar, Self Service Portal
- Transparent Invoices
- Detailed Call History Short and Long-Term Call Recording
- Call Data & Analytics Softwares
- System Integrations
Salesforce: record call details and activity notes into leads, tickets, and contacts at the click of a button + inbound call functionality and record matching
Slack: effectively monitor incoming calls to specific extensions, phone numbers, or call queues and collaborate
Klipfolio: Gain deeper business insights by mashing up call data with data from CRMs, web analytics, project management tools and more.
Google Chrome: click to dial any embedded phone number from any webpage accessed through your Google Chrome web browser plus get unique social caller ID details on inbound calls through screen pops
Social Caller ID - Know more about who is calling with social business intelligence from Google, Twitter, and Facebook for all calls coming into the Versature network.
blueButler - Insurance brokers can keep detailed call recordings and an audit trail with Versature's blueButler integration.
Google Sheets - Analyze detailed call data your way to view call performance and align or mashup with operational system data.
Versature Insights is a suite of tools that enables organizations to gain unique perspectives and uncover business trends based on data generated from phone-based communications. Companies can leverage their Versature call data to create a culture of high-achievement by gamifying individual and team performance, communicate service levels transparently to improve relationships, build brand loyalty, and remain compliant with industry standards and legislative requirements.
From the initial phone call, businesses are rest assured that they are partnering with a company who has a vested interest in their success. Versature customers enjoy a seamless onboarding process and appreciate the continual support and learning from Versature’s Technical Support and Customer Success Teams.
The Versature TRUST Initiative
Launched in 2013, the Versature TRUST initiative provides public insight into live and historical system status updates regarding the Versature network. In an effort to maintain strong, trusted, and transparent customer and partner relations, Versature has taken it upon themselves to offer proactive and up-to-the-minute notifications on service levels affecting their user base. Customers can subscribe to updates to receive live system status updates delivered straight to their inbox in order to monitor Versature service levels that may affect their organization.
Datapath.io monitors the global internet and finds the fastest internet routes available. Then, with no additional transit costs, routes internet traffic over the faster routes to end users, improving network performance up to 60%.
Furthermore, Datapath.io is excited to offer an Anycast solution, which will leverage multiple AWS regions and transit provider connections to globally load balance internet traffic, maximize availability and create fast failover, while maintaining IP addresses and keeping sessions alive.
Solutions built for your needs: Whether its one of our Cloud, Dedicated or Email & Apps offerings, we'll always help you find the best solution for your bespoke needs, not ours, If you end up spending less, that's great!
Greenspace: From cost-effective green servers to company-wide conservation programs, our Greenspace™ initiative is dedicated to doing business in an eco-friendly way.
The world's service leader in hosting: Hosting is all we do. We've set the standard for Cloud, Managed and Email Hosting with our support, expertise and diverse solutions. That's why in 2012 Rackspace won the prestigious UK Customer Experience Award for IT & Telecoms.
Fanatical Support: It’s our unbeatable level of customer service. Rackspace employees are available 24/7/365 to meet and exceed customer expectations.
Voicemail to Email Transcriptions
User and Administrative Portals
iOS and Android Mobile Apps
Integrations with Powerful Business Tools
Complimentary Phone Rentals
Free International Calling to 30+ Countries