Compare Raaft vs Custify vs Qualtrics Customer Experience

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Crozscore:

46%
what is this?
13%
interest falling

Crozscore:

34%
what is this?
12%
interest falling

Crozscore:

89%
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86%
57%
interest falling
Raaft screenshot view 1 more Custify screenshot Qualtrics Customer Experience screenshot

Software Description:

Collect feedback and save customers by replacing your cancellation flow with a retention flow.

Don't allow your paying customers to exit your service without knowing why and attempting to retain them. Raaft automatically extends retention offers to your canceling customers and categorizes every canceling customers so that you understand why customers are failing.

  • Reclaim your time - Stop wasting time wondering why your customers won't stay. We got you.
  • Build a product your customers love - Know that your service solves a real problem for real customers.
  • Watch your business grow - Scale. Establish your offering. Grow your bottom line.

Software Description:

Executing Customer Success well and reducing churn in recurring revenue businesses is one of the most important things for business owners to focus on. We provide a Customer Success Solution tailored for SaaS businesses.

Custify lets you monitor and proactively manage your customers in real-time and gives you the ability to drive increased contract value for your existing customers. It also enables your customer success team to intervene at the right time with the right message so your clients receive valuable help when most needed.

Custify gathers data automatically and presents all relevant customer success KPIs and client interactions in an easy to understand dashboard. Make customer success management fun again and allow your agents spend most of their valuable time with clients.

Software Description:

Qualtrics Customer Experience (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalized demo or sign up for a free account to get started!

Features:

  • Customer Management
  • Dashboard
  • Stripe
  • Notifications
  • External Integrations
  • Conversion Tracking

Features:

  • API
  • Data Export
  • Multi-User
  • Lead Management
  • Click-to-Dial
  • Customer Management
  • Dashboard

Features:

  • Third-Party Plugins/Add-Ons
  • Data Export
  • Email Integration
  • Contact Management
  • External Integrations
  • Analytics
  • Net Promoter Score
  • Dashboard
  • Data Import
  • Data Visualization
  • Notifications
  • Multi-User
  • API
  • Customer Management

Summary:

  • Automated win-loss analysis

  • Categorize and get feedback from every canceling customer

  • Automatically works with Stripe

  • Track total retention savings

  • Update and make changes without code

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

FAQs:

    What is this service generally used for?
  • Lowering customer churn rate, customer retention, and exit feedback.

  • Does this service integrate with any other apps?
  • Stripe, Zapier, and Intercom.

  • What are some applications this service is commonly used in tandem with?
  • Stripe, Intercom, Mailchimp, Zapier.

  • What platforms does this service support?
  • Web based services using Stripe for subscription management.

  • Who are the main user groups of this service?
  • Founders, marketers, and anyone concerned with revenue optimization for SaaS applications.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • CRMs, Customer Support Solutions.

  • Who are the main user groups of this service?
  • SaaS companies of any size.

  • What is this service generally used for?
  • Customer Success.

  • What platforms does this service support?
  • Web App / Software as a Service.

FAQs:

    Who are the main user groups of this service?
  • Qualtrics Customer Experience is primarily used by market researchers, customer service leaders and CX executives.

  • Does this service offer guides, tutorials and or customer support?
  • Yes we offer 24/7 customer support over the phone as well as chat and email support during business hours.

    We also have a entire support site to offer detailed guides to our features.

  • What platforms does this service support?
  • Qualtrics Customer Experience is primarily used to monitor, respond, and improve the customer journey and incorporate feedback and recommendations into business decisions.

  • Does this service offer an API?
  • Yes

  • What are some applications this service is commonly used in tandem with?
    • Salesforce
    • Marketo
    • Tableau
    • Adobe Analytics
    • Slack

Publisher:

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Publisher:

Founded:
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Based in:
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Publisher:

Founded:
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Likes:
37.8k
Followers:
35.2k

Other:

Who uses Raaft
  • Startups
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Custify
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Qualtrics Customer Experience
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
German, English, French, Spanish, Portuguese, Irish, Italian, Japanese
Regional Restrictions:
No restrictions.
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