Compare Qwikcilver vs Hashtag Loyalty

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About Qwikcilver

Qwikcilver is the pioneer and single largest end-to-end service provider in the pre-paid, gift card space, serving the who’s who of the retail and service industries the Middle East, South East Asia, India and more recently, having entered the Australia & New Zealand region.

Qwikcilver today, using it's robust, secure, banking-standard, transaction management platform operates simultaneously across multi geographies, multi-time zones and supports multi-currencies in real time and manages over 260 million transactions annually. It is the definitive one-stop-shop for different variants of prepaid programs, digital and digitized gift card programs, promotion programs, loyalty programs, discount programs and the like. The Qwikcilver platform has been successfully deployed across the world at our retail partner stores and online as well.

Pioneering and creating new markets requires great flexibility and innovation. Qwikcilver has assumed the mantle of an aggregator/ distributor partner to the brands, offering myriad gift cards and e-gift card solutions to the marketplace using a variety of distribution channels, resellers, retail points, catalogs and the like, including its own consumer-facing web-commerce engine - Woohoo and even catering to consumers on the move through the innovative Woohoo mobile app.

About Hashtag Loyalty

Hashtag Loyalty enables businesses to grow by building customer loyalty, improving retention and increasing revenue.

Hashtag Loyalty's customer engagement technology is fit for Retail & Hospitality Businesses.
The product helps businesses:
1. Capture: first-party customer data via customer experience enhancing touchpoints - Loyalty Programs, Feedback & Reservations system.
2. Understand: your customer behavior and activity through your own personal dashboard (web & app).
3. Engage: your customers in a highly personalized manner using features such as campaigns, auto-engage, and referrals.

Hashtag Loyalty's product is split across 3 verticals Capture, Understand and Engage. Each one has its own interface that you can access and use. Below is the feature-wise breakdown of each vertical:
1. Capture:
a. Loyalty
b. Feedback
c. Reservations
2. Understand:
a. Customer Segmentation (RFM)
b. Customer Tagging
c. Custom Cohorts or Segments
d. Business Intelligence
e. Recommendations (Predictions & Analytics)
3. Engage
a. Campaigns & Targeting
b. Auto Campaigns
c. Journey Designer
d. Referrals
e. Feedback
f. Partnerships

Features

  • API
  • Calendar Management
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Third-Party Plugins/Add-Ons
  • PayPal
  • Stripe

Features

  • API
  • Calendar Management
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Third-Party Plugins/Add-Ons
  • PayPal
  • Stripe

Summary

  • SaaS-based, highly versatile platform

  • Game changing architecture

  • Best-in-class integration

Summary

  • India’s most widely used Customer Engagement Platform for hospitality & retail businesses. Build customer loyalty, improve retention & increase revenue.

FAQs

    Who are the main user groups of this service?
  • Online and Offline Brands and Retailers looking for an end to end future ready Gift Card solution for their business.

  • What is this service generally used for?
    • Gift Card Issuance and Redemption - in both Physical and Digital Form
    • Create and deliver targeted Gift Card based promotions
    • Manage Customer Refunds, Credit notes, etc
    • Manage multiple brand currencies from a single Wallet/Container
    • Corporate/Bulk Gift Card order management
    • Enable partners and resellers to sell Gift Cards
    • Open Gift Card optimized E-commerce portals for own brands or other brands
  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service offer an API?
  • Yes.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer an API?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • Point of Sale or Billing software.

  • What is this service generally used for?
  • This service is used by Retail & Hospitality brands to manage their customer retention.
    It is also used to manage the following functions:
    - Loyalty program
    - Feedback system
    - Reservations system
    - Understand Customer Behaviour: Lifetime Value, Purchase Patterns, Segmentation
    - Engage with customers in a personalized manner

  • Does this service offer guides, tutorials and or customer support?
  • Yes, this service offers dedicated customer support apart from initial implementation and training.

  • Who are the main user groups of this service?
  • Primarily small and medium enterprises in the food & beverage, health & fitness and retail industry.

Vendor Information

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Vendor Information

Founded:
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Based in:
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Likes:
Followers:

Other

Who uses Qwikcilver
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Hashtag Loyalty
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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