Compare Qwery Ninja vs Nicereply vs brandquiz

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Crozscore:

82%
what is this?
80%
40%
interest rising

Crozscore:

77%
what is this?
28%
interest rising
Qwery Ninja screenshot view 3 more Nicereply screenshot view 3 more brandquiz screenshot

Software Description:

Qwery Ninja allows you to ask open ended questions and share them with whomever you want. Don't worry if you get thousands (or hundreds of thousands) of answers. Query Ninja will chop through them and find relevant keywords for you to worry about the insights.

Software Description:

Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.

  • Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide
  • Increase your survey response rates by 200%
  • See your data in CRM software and set triggers based on it
  • Get 3x more feedback without sending more emails
  • Customize both the look and content of your surveys
  • Set goals, track KPIs, generate reports and more...

CUSTOMER SATISFACTION (CSAT)
For every customer who bothers to complain, 26 others remain silent. Stop losing unhappy customers – let them express their feedback in a single click. Track CSAT in every interaction and take immediate action whenever your customer is dissatisfied.

CUSTOMER EFFORT SCORE (CES)
96% of customers who go through high-effort experience will not come back for second purchase. Use CES to identify and improve these experiences.

NET PROMOTER SCORE (NPS)
Loyal customers are worth up to 10 times their initial purchase value. NPS measures the loyalty of your customers and divides them to Promoters, Passives and Detractors. Use NPS to build a loyal customer base.

ALL-IN-ONE DASHBOARD
Get a quick overview of your team's performance with all-in-one dashboard featuring CSAT, CES and NPS ratings, trends and charts.

REAL-TIME FEEDBACK
Know what your customers think of you as soon, as they fill in the survey. See all the ratings in your rating feed.

SEE WHO IS THE BEST
Recognize your best support teams and agents with leaderboards, based not only on average rating scores, but also on the number of collected ratings.

Software Description:

brandquiz is a simple but powerful authoring tool for interactive user content helping companies and agencies generate leads, by placing the customer at the center of your brand’s marketing strategy with engaging, personalized experiences. With the intuitive drag & drop interface of brandquiz you can easily include interactive content across your entire funnel.

Our flexible editor makes customization easy, so you can build the campaign that is right for your business. With brandquiz you can click together a fully branded quiz, contest, sweepstake, giveaway or survey in minutes and have it work as a responsive page or embed on all desktop and mobile browsers. Without the need of writing a single line of code.

Features:

Features:

  • Dashboard
  • Scheduling
  • Notifications
  • Multi-User
  • External Integrations
  • API
  • Email Integration
  • Data Export
  • Data Import
  • Data Visualization
  • Net Promoter Score
  • Analytics

Features:

  • Lead Scoring
  • Lead Management
  • Stripe
  • Marketing Automation
  • External Integrations
  • Data Export

Summary:

  • Simple micro survey design

  • Very easy to use

  • Powerful analytics for open text

  • Your answers get analyzed in real time

  • Get a preview of the answers you already have

Summary:

  • Analytics & Insights: Dashboard built for customer service managers. All important stats in one place.

  • Real-time customer feedback: Keep track with customer ratings of CSAT, NPS or CES. Rating feed shows you how customers feel about your service today.

  • Surveys Design: Customize rating survey according to your company branding and local language. Or even use API to build it from the scratch.

  • Integrates with help desk or CRM: Enhance your Desk, Zendesk, Salesforce or other system. Start tracking the quality of your customer service and let your business grow with the support of happy customers.

Summary:

    No key features associated with this application.

Pricing:

  • Starting from: $49.00/month
  • Credit card required: No
  • Mini: $49/month for 100 received ratings a month.
    Start: $99/month for 250 received ratings a month.
    Grow: $199/month for 1000 received ratings a month.
    Business: $299/month for 2500 received ratings a month.
    Need more
    than 2,500 responses, an enterprise solution or a special pricing? Contact us!

    14-day trial period for any pricing plan.

Free

Free
Included in plan:
  • Up to 200 Participants / Leads

Starter

$9.00
1 user(s) / month
Included in plan:
  • Up to 1,000 Participants / Leads

Pro

$89.00
1 user(s) / month
Included in plan:
  • Up to 10,000 Participants / Leads

Agency

$389.00
1 user(s) / month
Included in plan:
  • Unlimited Participants / Leads

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Users of this service are businesses of all sizes.

  • What is this service generally used for?
  • It is used as a customer satisfaction survey software.

  • What platforms does this service support?
  • Platfoms supported: Windows; Mac; Android; iPhone/iPad.

  • What are some applications this service is commonly used in tandem with?
  • It is used together with various virtual ticketing and help desk systems.

  • Does this service integrate with any other apps?
  • It integrates with: Salesforce, Zendesk, Desk.com, HelpScout, Live Agent, Kayako and others.

  • Does this service offer an API?
  • It offers detailed API.

  • Does this service offer guides, tutorials and or customer support?
  • They offer online support and FAQ section.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
2015
Based in:
-
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
Bratislava
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Nicereply
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses brandquiz
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
German, French, English
Regional Restrictions:
No restrictions.
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