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Software Description:

Have you ever tried to buy a product online and could not check out? Quantum Metric fixes this.

Quantum Metric simplifies discovery of digital customer struggle. With the unique perspective of quantifying revenue impact, Quantum Metric helps enterprises identify and prioritize customer experience improvements. Applying Machine Intelligence to advanced behavioral and predictive analytics, Quantum Metric provides insights in minutes that traditionally required hours of data science.

Software Description:

Countly is world's leading open-source, enterprise mobile and web analytics & marketing platform. Countly software is provided in two editions; self-hosted or private cloud Enterprise Edition with support and SLA coverage, and Community Edition with a free-to-use non-commercial license.

Software Description:

Monitor and Analyze Data Center configuration and performance metrics. Correlate events and metrics in guest applications and infrastructure with physical and virtual system metrics. Troubleshoot issues using our efficient data crawler and preconfigured dashboards.

As an example some of our VMware vSphere integration features are:

  • Find Disk I/O bottlenecks
  • Report Used Capacity over time and plan future capacity
  • Full insights into Datastore Latency and VM Disk IOps
  • See Memory Issues (Ballooning, Swapping) and Network Issues (Packet Loss) instantly
  • Get a complete cluster usage overview across multiple Datacenter or vCenter
  • track VMware Snapshot Usage in real time including historic data

Further extensions include
* VMware vSAN
* VMware VCSA
* VMware View
* Microsoft Windows OS
* Linux OS
* Docker
* Microsoft SQL
* NetApp
* DataCore
* Veeam B&R

The product is ready within 10-20 minutes and delivers valuable insights under an hour. Despite the fact that the shipped virtual appliance is 100% ready to use from the start, the dashboards and data collectors are highly customizable. Therefore, the product can fulfill even the most exotic use case to meet your business.

Features:

  • Analytics
  • Dashboard
  • Multi-User
  • Keyword Tracking
  • Multi-Site
  • Notifications
  • Link Tracking
  • Referral Tracking
  • Data Import
  • Data Visualization
  • Conversion Tracking
  • API
  • Data Export
  • External Integrations
  • A/B Testing

Features:

  • Multi-Site
  • Bug Tracking
  • Marketing Automation
  • Audience Targeting
  • External Integrations
  • Scheduling
  • Multi-App
  • A/B Testing
  • Referral Tracking
  • Multi-User
  • Data Export
  • API
  • Conversion Tracking
  • Data Visualization
  • Analytics
  • Dashboard
  • Notifications

Features:

  • Notifications
  • Forecasting
  • External Integrations
  • Multi-User
  • Network Device Performance Monitoring
  • Network Traffic Monitoring
  • Network Visualization
  • API
  • Data Visualization
  • Analytics
  • Dashboard

Summary:

  • Upgrade your customer experience seamlessly.

  • Simple configuration, automatic analysis. It just works.

  • Increase conversions, loyalty, and retention.

  • Knowing the right questions can lead to great answers. But who has the time to do their job and be a 24/7 data scientist?

  • Quantum Metric employs machine intelligence to analyze your customers in thousands of different segments, looking for struggle and opportunities.

  • Don't rely only on predetermined metric's and alerting. Let Quantum Metric be your 24/7 data scientist, scanning for user struggle.

  • Quantum Metric's session replay is the most advanced replay engine. You'll be able to view a session exactly how your customer experienced it.

  • We go above and beyond in order to ensure that you never have to worry about our infrastructure or network security.

Summary:

  • send push notifications to increase engagement.

  • With Countly’s user analytics feature, you can get insights from each and every user, and take actions.

  • Countly provides daily, weekly and monthly retention breakdown, with an eye-catching user interface, so you can get an insight of how often your users return and engage with your application.

  • Get more with funnels.

  • Connect with user profiles.

  • Performing A/B testing analysis to see which versions perform better, and act according to results.

  • Increase loyalty, user retention & satisfaction with push notifications.

Summary:

  • Find Disk I/O bottlenecks

  • Report Used Capacity over time and plan future capacity

  • Full insights into Datastore Latency and VM Disk IOps

  • See Memory Issues (Ballooning, Swapping) and Network Issues (Packet Loss) instantly

  • Get a complete data center usage overview across multiple data center

  • Correlate Guest OS and Guest application metrics and VMware vSphere metrics

  • Fully customizable Dashboard engine based on Grafana

  • Alert on most vital metrics and anomalies in your environment

  • Full Stack views, i.e. from MS SQL to NetApp storage

Proof of Value

Free
Included in plan:
  • Full test of Enterprise Features

Enterprise

$5,500.00
per Million Sessions per Month
Included in plan:
  • Full Enterprise Suite

Basic

$399.00
perpetual license based on ESXi server
Included in plan:
  • Full VMware vSphere support
  • Dashboards, Alerting and Reporting
  • up to 5 years data retention

Enterprise

$649.00
perpetual license based on ESXi server
Included in plan:
  • Extensions for Linux, Windows, MS SQL, NetApp, DataCore, Veeam
  • Dashboards for Wasted Resources, Rightsizing and more available

FAQs:

    Who are the main user groups of this service?
  • Cross-Business users, including:
    * Marketing
    * User Experience / User Design
    * T / DevOps
    * Senior Management
    * Finance / Fraud Detection

  • Does this service integrate with any other apps?
  • A/B/n solutions as well as Survey/Opinion solutions are integrated with Quantum Metric, for example:
    * Qualtrics, OpinionLabs
    * Oracle Maxymiser

  • What platforms does this service support?
    • All Web Platforms, across desktop, mobile and tablet.
    • Native Mobile applications on iOS and Android
  • Does this service offer guides, tutorials and or customer support?
  • On online Knowledge Base is available with direct access to Customer Support.
    A dedicated Account Manager and Client Success teams are assigned to each key customer.

  • What is this service generally used for?
  • Identify where your site or application is losing revenue due to a bad customer experience. Immediate actionable insights are provided to indicate precisely where the issues are occurring and how to correct them.

    Ongoing UI/UX design reviews based on the identifying where customers struggle on your site or application.

    Customer Service has a direct view into what a customer experienced, purchases or viewed on a site or application. This provides for rapid resolution to customer complaints or disputes.

    Senior Management has a live view on the status of the online business, and highlights of changes based on the sites historical performance.

  • Does this service offer multi-user capability (e.g. teams)?
  • Multiple roles are available to assign the relevant permissions across teams, for example:
    * Customer Support
    * Administrators
    * Standard Users, etc.

  • What are some applications this service is commonly used in tandem with?
  • A/B/n testing solutions easily integrate to Quantum Metric to provide additional segmentation. Using Quantum Metric, the A/B/n tests can be easily evaluated for customer struggle or frustration, as well as conversions and customer journey metrics.

    Net Promoter Score and Customer Effort Score solutions, like Qualtrics, provide a unique segmentation within Quantum Metric.

  • Does this service offer an API?
  • A REST API is available for exporting data from Quantum Metric into 3rd party solutions.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer an API?
  • RESTful API and Webhooks

  • What is this service generally used for?
  • Finding performance and capacity bottlenecks, Troubleshoot your environment & 360 degree view of your data center components, applications and services

  • Does this service integrate with any other apps?
  • Microsoft Windows, Microsoft SQL, Microsoft Azure, VMware vSphere, DataCore SANsymphony, Apache, NGINX, Docker, NetApp & Linux OS (Debian, Ubuntu, RedHat)

  • What platforms does this service support?
  • VMware vSphere & Microsoft Hyper-V

  • What are some applications this service is commonly used in tandem with?
  • Alerting systems & Uptime monitoring

  • Who are the main user groups of this service?
  • System Administrator, System Architects, IT Manager & Data Center Consultants

  • Does this service offer guides, tutorials and or customer support?
  • Hotline, Video tutorials, Online tutorials & Chat support

  • Does this service offer multi-user capability (e.g. teams)?
  • The software is multi-tenant capable and support LDAP and AD integration

Publisher:

Founded:
-
Based in:
Monument
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
London
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
1.71k

Other:

Who uses Quantum Metric
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Countly
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Turkish, Chinese, English
Regional Restrictions:
No restrictions.

Other:

Who uses Performance Analyzer
  • SMEs
  • Enterprises
Languages:
English
Regional Restrictions:
No restrictions.
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