Compare Quantum Metric vs KISSmetrics vs Chartbeat

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74%
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Crozscore:

88%
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Crozscore:

85%
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Quantum Metric screenshot view 3 more KISSmetrics screenshot view 3 more Chartbeat screenshot view 5 more

Software Description:

Have you ever tried to buy a product online and could not check out? Quantum Metric fixes this.

Quantum Metric simplifies discovery of digital customer struggle. With the unique perspective of quantifying revenue impact, Quantum Metric helps enterprises identify and prioritize customer experience improvements. Applying Machine Intelligence to advanced behavioral and predictive analytics, Quantum Metric provides insights in minutes that traditionally required hours of data science.

Software Description:

KISSmetrics is a web and mobile analytics platforms that allows users to track, analyze and optimize their digital marketing performance. KISSmetrics connects all data to one person by giving an overview of the entire customer journey.

While Google Analytics tells you what’s happening on your site or app, KISSmetrics tell you who’s doing it. With KISSmetrics you can discover where your best customers are coming from, learn how to improve your site, and maximize your conversions.

Over 1500 companies use KISSmetrics to increase their marketing ROI.

Software Description:

Chartbeat is a web-based analytics tool for online publishers that gauges and enhances the quality of their content. It shows its users data about website visitors and how well they are engaging with the content.

This software tracks the time visitors spend on the website, where they browse, conversion, recirculation, video engagement, location, referral source, and more. It does it by pinging every few seconds, so actionable insights are the reliable source for layout improvements.

The bottom line of Cartbeat's use is consumption, instead of the number of clicks, so it makes a solid basis for audience engagement and loyal follower base. The standard for success is the public's attention. Marketers can determine which aspects of marketing plans they need to focus on, in order to gain extra visits.

Features:

  • Analytics
  • Dashboard
  • Multi-User
  • Keyword Tracking
  • Multi-Site
  • Notifications
  • Link Tracking
  • Referral Tracking
  • Data Import
  • Data Visualization
  • Conversion Tracking
  • API
  • Data Export
  • External Integrations
  • A/B Testing

Features:

  • A/B Testing
  • Timesheets

Features:

  • Conversion Tracking
  • Analytics
  • Dashboard
  • External Integrations
  • API

Summary:

  • Upgrade your customer experience seamlessly.

  • Simple configuration, automatic analysis. It just works.

  • Increase conversions, loyalty, and retention.

  • Knowing the right questions can lead to great answers. But who has the time to do their job and be a 24/7 data scientist?

  • Quantum Metric employs machine intelligence to analyze your customers in thousands of different segments, looking for struggle and opportunities.

  • Don't rely only on predetermined metric's and alerting. Let Quantum Metric be your 24/7 data scientist, scanning for user struggle.

  • Quantum Metric's session replay is the most advanced replay engine. You'll be able to view a session exactly how your customer experienced it.

  • We go above and beyond in order to ensure that you never have to worry about our infrastructure or network security.

Summary:

  • A/B test reports: Conduct A/B tests to optimize your site, app and overall impact.

  • Funnel reports: Receive funnel reports to see where users are getting stuck.

  • Cohorts: Take advantage of KISSmetric’s cohorts feature that helps you understand how behaviour changes over time.

  • Trusted by more than 1600 companies: Over 1600 companies use KISSmetrics to increase their marketing ROI.

Summary:

  • Real­time audience attention data

  • Content analytics

  • Editorial reporting

  • Multi­platform tracking

  • Browser overlay heatmap

  • In-page analytics

  • Multivariate headline testing

  • Historical report building

  • Audience insights + visitor frequency

  • Referral sources

Proof of Value

Free
Included in plan:
  • Full test of Enterprise Features

Enterprise

$5,500.00
per Million Sessions per Month
Included in plan:
  • Full Enterprise Suite

Chartbeat Pricing

$7,000.00
1 user(s) / year
Included in plan:
  • Use auto-generated insights in each report to identify unique and noteworthy patterns and trends in your audience data
  • Preview individual reports, manage subscriptions, and easily share reports through email format
  • Gather additional detail through integration with the Historical Dashboard
  • All metrics and filters from Chartbeat tools, plus API access
  • Share reports instantly or get recurring reports via email
  • Download CSV results for use in other applications

FAQs:

    Who are the main user groups of this service?
  • Cross-Business users, including:
    * Marketing
    * User Experience / User Design
    * T / DevOps
    * Senior Management
    * Finance / Fraud Detection

  • Does this service integrate with any other apps?
  • A/B/n solutions as well as Survey/Opinion solutions are integrated with Quantum Metric, for example:
    * Qualtrics, OpinionLabs
    * Oracle Maxymiser

  • What platforms does this service support?
    • All Web Platforms, across desktop, mobile and tablet.
    • Native Mobile applications on iOS and Android
  • Does this service offer guides, tutorials and or customer support?
  • On online Knowledge Base is available with direct access to Customer Support.
    A dedicated Account Manager and Client Success teams are assigned to each key customer.

  • What is this service generally used for?
  • Identify where your site or application is losing revenue due to a bad customer experience. Immediate actionable insights are provided to indicate precisely where the issues are occurring and how to correct them.

    Ongoing UI/UX design reviews based on the identifying where customers struggle on your site or application.

    Customer Service has a direct view into what a customer experienced, purchases or viewed on a site or application. This provides for rapid resolution to customer complaints or disputes.

    Senior Management has a live view on the status of the online business, and highlights of changes based on the sites historical performance.

  • Does this service offer multi-user capability (e.g. teams)?
  • Multiple roles are available to assign the relevant permissions across teams, for example:
    * Customer Support
    * Administrators
    * Standard Users, etc.

  • What are some applications this service is commonly used in tandem with?
  • A/B/n testing solutions easily integrate to Quantum Metric to provide additional segmentation. Using Quantum Metric, the A/B/n tests can be easily evaluated for customer struggle or frustration, as well as conversions and customer journey metrics.

    Net Promoter Score and Customer Effort Score solutions, like Qualtrics, provide a unique segmentation within Quantum Metric.

  • Does this service offer an API?
  • A REST API is available for exporting data from Quantum Metric into 3rd party solutions.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service integrate with any other apps?
  • Integrations: Slack, Wordpress, Databox, Clearlogin, Brightcove, Beckon, Chartbeat.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • Chartbeat is used as a real-time website performance analytics tool.

  • Does this service offer an API?
  • Yes, there is an API offered.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Help Center, FAQs, Documentation, Online Support, Phone Support.

  • What platforms does this service support?
  • This is a web-based software, with iOS native app offered.

  • Who are the main user groups of this service?
  • Main users of this service are large and mid-sized companies with over 5 million monthly pageviews.

Publisher:

Founded:
-
Based in:
Monument
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
2008
Based in:
San Francisco
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
New York
Employees:
51-200
Likes:
Followers:

Other:

Who uses Quantum Metric
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Chartbeat
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.
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