Compare Quantum Metric vs Hotjar vs Siteimprove

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76%
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Crozscore:

90%
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Crozscore:

83%
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Quantum Metric screenshot view 3 more Hotjar screenshot view 2 more Siteimprove screenshot view 2 more

Software Description:

Have you ever tried to buy a product online and could not check out? Quantum Metric fixes this.

Quantum Metric simplifies discovery of digital customer struggle. With the unique perspective of quantifying revenue impact, Quantum Metric helps enterprises identify and prioritize customer experience improvements. Applying Machine Intelligence to advanced behavioral and predictive analytics, Quantum Metric provides insights in minutes that traditionally required hours of data science.

Software Description:

Hotjar is the first cloud-based tool to give you unlimited insights from your web and mobile sites. With one simple affordable plan you can generate insights on an unlimited number of websites – and make these available to an unlimited number of users.

Using Hotjar, you can now reveal true website user behaviour and experiences with one central tool - giving you the big picture of how you can improve your site's UX and conversion rates. All your data, reports and data are securely stored in the cloud and are accessible at lightning speed.

Software Description:

Siteimprove offers the world's most comprehensive cloud-based Digital Presence Optimization (DPO) software. The Siteimprove Intelligence Platform provides eye-opening insights that empower you and your team to create higher quality content, drive better traffic, measure digital performance, and work towards regulatory compliance—all from one place. Siteimprove is also proud to offer best-in-class technical support, academy courses, services, and technology integrations.

Find out why more than 7,000 organizations around the world practice DPO using the Siteimprove Intelligence Platform at siteimprove.com.

Features:

  • Analytics
  • Dashboard
  • Multi-User
  • Keyword Tracking
  • Multi-Site
  • Notifications
  • Link Tracking
  • Referral Tracking
  • Data Import
  • Data Visualization
  • Conversion Tracking
  • API
  • Data Export
  • External Integrations
  • A/B Testing

Features:

Features:

  • Multi-Site
  • Multi-User
  • Link Tracking
  • Keyword Tracking
  • Conversion Tracking
  • Data Import
  • Data Visualization
  • External Integrations
  • Audience Targeting
  • API
  • Data Export
  • Dashboard
  • Analytics
  • SEO
  • Notifications

Summary:

  • Upgrade your customer experience seamlessly.

  • Simple configuration, automatic analysis. It just works.

  • Increase conversions, loyalty, and retention.

  • Knowing the right questions can lead to great answers. But who has the time to do their job and be a 24/7 data scientist?

  • Quantum Metric employs machine intelligence to analyze your customers in thousands of different segments, looking for struggle and opportunities.

  • Don't rely only on predetermined metric's and alerting. Let Quantum Metric be your 24/7 data scientist, scanning for user struggle.

  • Quantum Metric's session replay is the most advanced replay engine. You'll be able to view a session exactly how your customer experienced it.

  • We go above and beyond in order to ensure that you never have to worry about our infrastructure or network security.

Summary:

  • Heatmaps

  • Feedback and Exit Polls

  • Conversion Funnel Analysis

  • Form Abandonment Analysis

  • Visitor Session Platback

  • Proactive Chat

Summary:

  • Time On Site Tracking

  • Site Search Tracking

  • Pageview Tracking

  • Multiple Site Management

  • Event-based notifications

  • Uptime Reporting

  • Availability Testing

  • Goal Tracking

  • User Interaction Tracking

  • Roles Management

Proof of Value

Free
Included in plan:
  • Full test of Enterprise Features

Enterprise

$5,500.00
per Million Sessions per Month
Included in plan:
  • Full Enterprise Suite

Subscription


1 user(s) / month
Included in plan:
  • Content Suite
  • Analytics Suite

FAQs:

    Who are the main user groups of this service?
  • Cross-Business users, including:
    * Marketing
    * User Experience / User Design
    * T / DevOps
    * Senior Management
    * Finance / Fraud Detection

  • Does this service integrate with any other apps?
  • A/B/n solutions as well as Survey/Opinion solutions are integrated with Quantum Metric, for example:
    * Qualtrics, OpinionLabs
    * Oracle Maxymiser

  • What platforms does this service support?
    • All Web Platforms, across desktop, mobile and tablet.
    • Native Mobile applications on iOS and Android
  • Does this service offer guides, tutorials and or customer support?
  • On online Knowledge Base is available with direct access to Customer Support.
    A dedicated Account Manager and Client Success teams are assigned to each key customer.

  • What is this service generally used for?
  • Identify where your site or application is losing revenue due to a bad customer experience. Immediate actionable insights are provided to indicate precisely where the issues are occurring and how to correct them.

    Ongoing UI/UX design reviews based on the identifying where customers struggle on your site or application.

    Customer Service has a direct view into what a customer experienced, purchases or viewed on a site or application. This provides for rapid resolution to customer complaints or disputes.

    Senior Management has a live view on the status of the online business, and highlights of changes based on the sites historical performance.

  • Does this service offer multi-user capability (e.g. teams)?
  • Multiple roles are available to assign the relevant permissions across teams, for example:
    * Customer Support
    * Administrators
    * Standard Users, etc.

  • What are some applications this service is commonly used in tandem with?
  • A/B/n testing solutions easily integrate to Quantum Metric to provide additional segmentation. Using Quantum Metric, the A/B/n tests can be easily evaluated for customer struggle or frustration, as well as conversions and customer journey metrics.

    Net Promoter Score and Customer Effort Score solutions, like Qualtrics, provide a unique segmentation within Quantum Metric.

  • Does this service offer an API?
  • A REST API is available for exporting data from Quantum Metric into 3rd party solutions.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Wordpress, DNN, Kentico, Percussion, Drupal, Magento, Sitecore, Umbraco, eZ and EPiServer and many more. See the full list at our website. Also integrates with Tableau, Power BI and Jira

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Community Support, Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Who are the main user groups of this service?
  • Main users of Siteimprove are marketing & communications teams in SMEs and large enterprises.

  • What platforms does this service support?
  • This is a web-based platform.

  • What is this service generally used for?
  • It is generally used as a website monitoring platform.
    With a focus on analytics, accessibility, SEO, QA, data privacy and accessibility

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with CMS platforms.

  • Does this service offer an API?
  • Yes, it offers REST API.

Publisher:

Founded:
-
Based in:
Monument
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
2014
Based in:
Sliema
Employees:
11-50
Likes:
71.9k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
677
Followers:
2.26k

Other:

Who uses Quantum Metric
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Siteimprove
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Spanish, Danish, Japanese, Finnish, Dutch, Portuguese, Norwegian, Italian, French, German, Swedish
Regional Restrictions:
No restrictions.
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