Compare Quantum Metric vs Baremetrics vs Heap

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76%
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26%
interest rising

Crozscore:

83%
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Crozscore:

85%
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Quantum Metric screenshot view 3 more Baremetrics screenshot view 5 more Heap screenshot view 5 more

Software Description:

Have you ever tried to buy a product online and could not check out? Quantum Metric fixes this.

Quantum Metric simplifies discovery of digital customer struggle. With the unique perspective of quantifying revenue impact, Quantum Metric helps enterprises identify and prioritize customer experience improvements. Applying Machine Intelligence to advanced behavioral and predictive analytics, Quantum Metric provides insights in minutes that traditionally required hours of data science.

Software Description:

Baremetric is Saas metric software developed for teams that use Stripe as a payment solution. It provides numerous helpful, actionable analytics as well as client insights with the easy-to-use interface. The platform is cloud-based, so there is no need for installing any software.

The main purpose of Baremetric is to manage client transactions. Users can create dashboards from a drop-down menu, and get reports about fees, earnings, upgrades, and downgrades. The forecast function enables them to see all planned activity, like Monthly Recurring Revenue and Customer Lifetime Value.

The tool is mostly useful for businesses using subscriptions. Except for Stripe, Braintree is integrated with Recurly & Chargify. Also, the Slack integration enables sending updates from Baremetrics to team’s communication channels. The Trial Insights feature helps improve the conversion rate by monitoring exactly what’s going on while customers are in trial mode.

Software Description:

Heap is a solution developed primarily for medium and enterprise businesses that need to measure users' action on a web or mobile app. It automatically captures every customer touchpoint, like clicks, taps, swipes, and page views.

Right after installation, Heap starts gathering every user action automatically. It offers a very powerful analysis feature, that captures every visitor's interaction with the website, literally getting every clicks. This way, website and mobile apps owners get real-time data that can be used for better understanding of user flow and dropoff.

There are custom properties that can be attributed to visitors, repeated across sessions, so visitors can be tagged with email addresses, total revenue, payment plans. You can search for a specific visitor, to analyze their historical actions, and assign them to a specific tag. This way, you can measure conversion and set funnel filters.

Features:

  • Analytics
  • Dashboard
  • Multi-User
  • Keyword Tracking
  • Multi-Site
  • Notifications
  • Link Tracking
  • Referral Tracking
  • Data Import
  • Data Visualization
  • Conversion Tracking
  • API
  • Data Export
  • External Integrations
  • A/B Testing

Features:

  • Data Import
  • Data Export
  • Forecasting
  • API
  • External Integrations
  • Dashboard
  • Analytics
  • Notifications

Features:

  • API
  • Keyword Tracking
  • Dashboard
  • Conversion Tracking
  • External Integrations
  • Data Visualization
  • Analytics

Summary:

  • Upgrade your customer experience seamlessly.

  • Simple configuration, automatic analysis. It just works.

  • Increase conversions, loyalty, and retention.

  • Knowing the right questions can lead to great answers. But who has the time to do their job and be a 24/7 data scientist?

  • Quantum Metric employs machine intelligence to analyze your customers in thousands of different segments, looking for struggle and opportunities.

  • Don't rely only on predetermined metric's and alerting. Let Quantum Metric be your 24/7 data scientist, scanning for user struggle.

  • Quantum Metric's session replay is the most advanced replay engine. You'll be able to view a session exactly how your customer experienced it.

  • We go above and beyond in order to ensure that you never have to worry about our infrastructure or network security.

Summary:

  • One-click metrics.

  • Metrics on revenue, upgrades, refunds.

  • Metrics on churn, cancelled accounts & downgrades.

  • Customer profiles.

  • Entire customer history.

  • Instant/daily notifications.

  • Metric forecasting.

  • Metrics live stream.

  • "Active Plans" view.

  • Daily, weekly & monthly email reports.

Summary:

  • Data Capture

  • Custom User Property Assignment

  • Custom Event Tracking

  • Real-Time Insights

  • Direct Data Access

  • Event Visualizer

  • Conversion Funnel Creation

  • Retention Reporting

  • Retroactive Stats

  • User-Level Activity Streams

Proof of Value

Free
Included in plan:
  • Full test of Enterprise Features

Enterprise

$5,500.00
per Million Sessions per Month
Included in plan:
  • Full Enterprise Suite

Startup

$50.00
1 user(s) / month
Included in plan:
  • Up to $10,000 MRR
  • Email Reports
  • Instant Notifications
  • Slack Notifications
  • Historical Metrics
  • Forecasting
  • Comparisons
  • Breakouts
  • Goals
  • Profiles
  • Cohort Analysis
  • Trial Insights
  • Annotations

Professional

$100.00
1 user(s) / month
Included in plan:
  • Up to $50,000 MRR

Business

$250.00
1 user(s) / month
Included in plan:
  • Up to $200,000 MRR

Enterprise

$500.00
1 user(s) / month
Included in plan:
  • Up to $500,000 MRR

Basic

Free
Included in plan:
  • Every Analysis Feature
  • 5,000 Sessions per Month
  • Email Support
  • 3 Month Data Retention

FAQs:

    Who are the main user groups of this service?
  • Cross-Business users, including:
    * Marketing
    * User Experience / User Design
    * T / DevOps
    * Senior Management
    * Finance / Fraud Detection

  • Does this service integrate with any other apps?
  • A/B/n solutions as well as Survey/Opinion solutions are integrated with Quantum Metric, for example:
    * Qualtrics, OpinionLabs
    * Oracle Maxymiser

  • What platforms does this service support?
    • All Web Platforms, across desktop, mobile and tablet.
    • Native Mobile applications on iOS and Android
  • Does this service offer guides, tutorials and or customer support?
  • On online Knowledge Base is available with direct access to Customer Support.
    A dedicated Account Manager and Client Success teams are assigned to each key customer.

  • What is this service generally used for?
  • Identify where your site or application is losing revenue due to a bad customer experience. Immediate actionable insights are provided to indicate precisely where the issues are occurring and how to correct them.

    Ongoing UI/UX design reviews based on the identifying where customers struggle on your site or application.

    Customer Service has a direct view into what a customer experienced, purchases or viewed on a site or application. This provides for rapid resolution to customer complaints or disputes.

    Senior Management has a live view on the status of the online business, and highlights of changes based on the sites historical performance.

  • Does this service offer multi-user capability (e.g. teams)?
  • Multiple roles are available to assign the relevant permissions across teams, for example:
    * Customer Support
    * Administrators
    * Standard Users, etc.

  • What are some applications this service is commonly used in tandem with?
  • A/B/n testing solutions easily integrate to Quantum Metric to provide additional segmentation. Using Quantum Metric, the A/B/n tests can be easily evaluated for customer struggle or frustration, as well as conversions and customer journey metrics.

    Net Promoter Score and Customer Effort Score solutions, like Qualtrics, provide a unique segmentation within Quantum Metric.

  • Does this service offer an API?
  • A REST API is available for exporting data from Quantum Metric into 3rd party solutions.

FAQs:

    Does this service integrate with any other apps?
  • Integrations: Stripre, Braintree, Recurly, Chargify, Slack.

  • Does this service offer an API?
  • Yes, it offers API.

  • Who are the main user groups of this service?
  • Main users of this service are businesses that use the Stripe payment software

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with Stripe.

  • What is this service generally used for?
  • Baremetrics is generally used as a SaaS analytics platform.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Online Support, Phone Support.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What platforms does this service support?
  • This is a web-based software.

FAQs:

    What platforms does this service support?
  • This is a web-based software, with native iOS app offered.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Who are the main user groups of this service?
  • Users of Heap are companies who find data should drive decision-making, from the smallest startups to companies like Zendesk, Macy's, and Slack.

  • What is this service generally used for?
  • Heap is a web and mobile analytics platform.

  • Does this service offer guides, tutorials and or customer support?
  • Heap offers FAQs, Knowledge Base, Online Support, Email Support, Phone Support.

  • Does this service integrate with any other apps?
  • Integrations: Chartio, Clearlogin, Segment, Flamory, GitHub, Optimizely, Chameleon, Instapage.

  • Does this service offer an API?
  • There are two primary APIs for enriching user data in Heap: the identify API and the addUserProperties API.

Publisher:

Founded:
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Based in:
Monument
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
628
Followers:
5.13k

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other:

Who uses Quantum Metric
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Baremetrics
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Heap
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.
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