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About Quantum Metric

Have you ever tried to buy a product online and could not check out? Quantum Metric fixes this.

Quantum Metric simplifies discovery of digital customer struggle. With the unique perspective of quantifying revenue impact, Quantum Metric helps enterprises identify and prioritize customer experience improvements. Applying Machine Intelligence to advanced behavioral and predictive analytics, Quantum Metric provides insights in minutes that traditionally required hours of data science.

About Whatagraph

Whatagraph is an online tool that tracks website and social analytics data, combines it, and automatically creates visual infographic reports.

With Whatagraph anyone can:
* Generate a quick overview of your website performance in seconds, and instantly share your report.
* Set up automated report delivery to selected email recipients, so everyone is up-to-date with latest data.
* Create custom reports with selected metrics, add own logo and change colour scheme.

Used by digital marketing agencies and independent website owners to save time and present analytics data in a way their clients can easily understand.

Our clients:
* Are simplifying the process of sharing analytics data between departments.
* Find infographic reports are more engaging and more helpful in understanding key analytics data.
* Save time by preparing targeted reports and can deliver them more frequently at the end of reporting period.

About Decibel Insight

Decibel Insight is customer experience analytics, trusted by marketers and web analysts in more than 50 countries worldwide.

Its advanced session replay, heatmap and form analytics software perfectly complements traditional web analytics, exposing the behaviour behind website metrics and making it easy to see how to boost overall performance.

Forensically examine what your visitors see, where they scroll, what they click and why they convert; understand what to do next to improve user experience and smooth the conversion journey. Fast, reliable, and totally secure, Decibel Insight is the smart choice for customer experience analytics.

Features

  • A/B Testing
  • Analytics
  • API
  • Conversion Tracking
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Keyword Tracking
  • Link Tracking
  • Multi-Site
  • Multi-User
  • Notifications
  • Referral Tracking
  • SEO

Features

  • API
  • Audience Targeting
  • Brand Management
  • Conversion Tracking
  • Data Export
  • Data Import
  • External Integrations
  • Keyword Tracking
  • Lead Management
  • Lead Scoring
  • Link Tracking
  • Marketing Automation
  • Multi-User
  • Notifications
  • Social-Media Integration
  • Net Promoter Score

Features

  • A/B Testing
  • Analytics
  • API
  • Big Data
  • Conversion Tracking
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Keyword Tracking
  • Link Tracking
  • Multi-User
  • Notifications
  • Referral Tracking
  • SEO

Summary

  • Upgrade your customer experience seamlessly.

  • Simple configuration, automatic analysis. It just works.

  • Increase conversions, loyalty, and retention.

  • Knowing the right questions can lead to great answers. But who has the time to do their job and be a 24/7 data scientist?

  • Quantum Metric employs machine intelligence to analyze your customers in thousands of different segments, looking for struggle and opportunities.

  • Don't rely only on predetermined metric's and alerting. Let Quantum Metric be your 24/7 data scientist, scanning for user struggle.

  • Quantum Metric's session replay is the most advanced replay engine. You'll be able to view a session exactly how your customer experienced it.

  • We go above and beyond in order to ensure that you never have to worry about our infrastructure or network security.

Summary

  • Quick overview of website analytics data

  • Instantly shareable reports

  • Automated report delivery to selected email addresses

  • Customisable reports

  • Whitelabel

  • Visual infographic reports

  • Integrated with Google Analytics and Facebook Insights (more to come)

Summary

  • Conversion Funnels

  • Visitor Session Replay

  • Dynamic Heatmaps

  • Form Analytics

  • Advanced Segmentation

  • Error Reporting

Pricing

Proof of Value

Free
Included in plan:
  • Full test of Enterprise Features

Enterprise

$5,500.00
per Million Sessions per Month
Included in plan:
  • Full Enterprise Suite

Pricing

Free 7-day Trial

Free
Included in plan:
  • Unlimited reports
  • Unlimited functionality
  • No credit card required for 7 days

PROFESSIONAL

$99.00
per month; billed annually
Included in plan:
  • Basic integrations
  • Email support within 24 hours
  • Report scheduling and PDF download
  • 15 data sources
  • Unlimited reports
  • 1 user

PREMIUM

$239.00
per month; billed annually
Included in plan:
  • 50 data sources
  • Unlimited reports
  • 5 users
  • Live chat support
  • Report scheduling and PDF download
  • Image upload and commenting
  • Basic + Premium integrations
  • Branded white-label reports
  • Multi-source data widgets

ENTERPRISE


Tailor-made solution
Included in plan:
  • Unlimited reports
  • Custom data sources
  • Unlimited users
  • All available integrations
  • Live chat support
  • Report scheduling, PDF download, live report link sharing
  • Branded white-label reports
  • Multi-source data widgets
  • Dedicated account manager
  • Personal onboarding session
  • Fully customized domain

FAQs

    Who are the main user groups of this service?
  • Cross-Business users, including:
    * Marketing
    * User Experience / User Design
    * T / DevOps
    * Senior Management
    * Finance / Fraud Detection

  • Does this service integrate with any other apps?
  • A/B/n solutions as well as Survey/Opinion solutions are integrated with Quantum Metric, for example:
    * Qualtrics, OpinionLabs
    * Oracle Maxymiser

  • What platforms does this service support?
    • All Web Platforms, across desktop, mobile and tablet.
    • Native Mobile applications on iOS and Android
  • Does this service offer guides, tutorials and or customer support?
  • On online Knowledge Base is available with direct access to Customer Support.
    A dedicated Account Manager and Client Success teams are assigned to each key customer.

  • What is this service generally used for?
  • Identify where your site or application is losing revenue due to a bad customer experience. Immediate actionable insights are provided to indicate precisely where the issues are occurring and how to correct them.

    Ongoing UI/UX design reviews based on the identifying where customers struggle on your site or application.

    Customer Service has a direct view into what a customer experienced, purchases or viewed on a site or application. This provides for rapid resolution to customer complaints or disputes.

    Senior Management has a live view on the status of the online business, and highlights of changes based on the sites historical performance.

  • Does this service offer multi-user capability (e.g. teams)?
  • Multiple roles are available to assign the relevant permissions across teams, for example:
    * Customer Support
    * Administrators
    * Standard Users, etc.

  • What are some applications this service is commonly used in tandem with?
  • A/B/n testing solutions easily integrate to Quantum Metric to provide additional segmentation. Using Quantum Metric, the A/B/n tests can be easily evaluated for customer struggle or frustration, as well as conversions and customer journey metrics.

    Net Promoter Score and Customer Effort Score solutions, like Qualtrics, provide a unique segmentation within Quantum Metric.

  • Does this service offer an API?
  • A REST API is available for exporting data from Quantum Metric into 3rd party solutions.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes! Team members can have different levels of access, and can easily manage, view, and schedule reports for their clients or company managers.

  • What platforms does this service support?
  • Whatagraph integrates with more than 30 marketing channels, from Facebook, Facebook Ads, Google Ads, and other popular PPC advertising platforms, to SEMrush, Mailchimp, Snapchat, YouTube, and many more.

  • Does this service offer guides, tutorials and or customer support?
  • Absolutely. You can always contact us via live chat or email. Also, you can access a large amount of how-to content on our Knowledge Base, as well as Whatagraph Blog.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
Monument
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Boston
Employees:
51-200
Likes:
Followers:
3.21k

Other

Who uses Quantum Metric
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Whatagraph
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
International

Other

Who uses Decibel Insight
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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