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About Quantum Metric

Have you ever tried to buy a product online and could not check out? Quantum Metric fixes this.

Quantum Metric simplifies discovery of digital customer struggle. With the unique perspective of quantifying revenue impact, Quantum Metric helps enterprises identify and prioritize customer experience improvements. Applying Machine Intelligence to advanced behavioral and predictive analytics, Quantum Metric provides insights in minutes that traditionally required hours of data science.

About Chartio

Chartio empowers companies to examine business data from combined data sources, without the need to store them on any physical device. All data can be consolidated into one single analysis and report.

The platform makes it possible for every team member to solve their own subject and allows everyone to access, search, modify and visualize their data. Specific information for the users is displayed on a central dashboard.

Chartio provides a straightforward and easy-to-use interface, drag and drop features, powerful query mode, quick visualizations, one interface for data sources, funnel visualizations, and powerful filters.

Features

  • A/B Testing
  • Analytics
  • API
  • Conversion Tracking
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Keyword Tracking
  • Link Tracking
  • Multi-Site
  • Multi-User
  • Notifications
  • Referral Tracking
  • SEO

Features

  • A/B Testing
  • Analytics
  • API
  • Conversion Tracking
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Keyword Tracking
  • Link Tracking
  • Multi-Site
  • Multi-User
  • Notifications
  • Referral Tracking
  • SEO

Summary

  • Upgrade your customer experience seamlessly.

  • Simple configuration, automatic analysis. It just works.

  • Increase conversions, loyalty, and retention.

  • Knowing the right questions can lead to great answers. But who has the time to do their job and be a 24/7 data scientist?

  • Quantum Metric employs machine intelligence to analyze your customers in thousands of different segments, looking for struggle and opportunities.

  • Don't rely only on predetermined metric's and alerting. Let Quantum Metric be your 24/7 data scientist, scanning for user struggle.

  • Quantum Metric's session replay is the most advanced replay engine. You'll be able to view a session exactly how your customer experienced it.

  • We go above and beyond in order to ensure that you never have to worry about our infrastructure or network security.

Summary

  • Data Blending

  • Drag and Drop Query Generator

  • SQL Query Editor

  • Customized Reports

  • Customized Dashboards

  • Automated Reporting

  • Dashboard Drilldown Controls

  • Ad Hoc Data Analysis

  • Charting Library

  • CSV Uploader

Pricing

Startup

$400.00
10 user(s) / month
Included in plan:
  • Up to 10 users
  • Unlimited charts & dashboards
  • Email support
  • 1 Data Heroes seat (for Chartio's select data expert community)
  • Direct database connections
  • Google Sheets
  • CSVs

Growth

$900.00
25 user(s) / month
Included in plan:
  • Up to 25 users
  • Unlimited charts & dashboards
  • Email + Chat support
  • 2 Data Heroes seats (for Chartio's select data expert community)
  • Direct database connections
  • Direct data warehouse connections to Amazon Redshift, Google BigQuery, and Snowflake
  • Google Sheets
  • CSVs

Enterprise


Custom Plan
Included in plan:
  • Any User Count
  • Unlimited charts & dashboards
  • Dedicated Technical Data Advisor
  • 5+ Data Heroes seats (for Chartio's select data expert community)
  • Direct database connections
  • Direct data warehouse connections to Amazon Redshift, Google BigQuery, and Snowflake
  • Google Sheets
  • CSVs
  • Alerts
  • Advanced Query Log
  • SAML Authentication
  • Embedding

FAQs

    Does this service offer an API?
  • All analytics data is accessible via standard connections to Google BigQuery.

  • Who are the main user groups of this service?
  • Cross-Business users, including:
    * Marketing
    * User Experience / User Design
    * T / DevOps
    * Senior Management
    * Finance / Fraud Detection

  • Does this service integrate with any other apps?
  • A/B/n solutions as well as Survey/Opinion solutions are integrated with Quantum Metric, for example:
    * Qualtrics, OpinionLabs
    * Oracle Maxymiser

  • What platforms does this service support?
    • All Web Platforms, across desktop, mobile and tablet.
    • Native Mobile applications on iOS and Android
  • Does this service offer guides, tutorials and or customer support?
  • On online Knowledge Base is available with direct access to Customer Support.
    A dedicated Account Manager and Client Success teams are assigned to each key customer.

  • What is this service generally used for?
  • Identify where your site or application is losing revenue due to a bad customer experience. Immediate actionable insights are provided to indicate precisely where the issues are occurring and how to correct them.

    Ongoing UI/UX design reviews based on the identifying where customers struggle on your site or application.

    Customer Service has a direct view into what a customer experienced, purchases or viewed on a site or application. This provides for rapid resolution to customer complaints or disputes.

    Senior Management has a live view on the status of the online business, and highlights of changes based on the sites historical performance.

  • Does this service offer multi-user capability (e.g. teams)?
  • Multiple roles are available to assign the relevant permissions across teams, for example:
    * Customer Support
    * Administrators
    * Standard Users, etc.

  • What are some applications this service is commonly used in tandem with?
  • A/B/n testing solutions easily integrate to Quantum Metric to provide additional segmentation. Using Quantum Metric, the A/B/n tests can be easily evaluated for customer struggle or frustration, as well as conversions and customer journey metrics.

    Net Promoter Score and Customer Effort Score solutions, like Qualtrics, provide a unique segmentation within Quantum Metric.

FAQs

    What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with databases like PostgreSQL, MySQL, Microsoft SQL, Windows Azure, Amazon Redshift, and Google BigQuery, and external data sources like Salesforce, Google Analytics, and Twilio.

  • What is this service generally used for?
  • Chartio is used for business data analytics and business intelligence.

  • What platforms does this service support?
  • This is a web-based platform.

  • Who are the main user groups of this service?
  • Main users of this service are business teams and data analysts in medium-sized and large enterprises.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials, Webinars.

  • Does this service offer an API?
  • No, it doesn't offer API.

  • Does this service integrate with any other apps?
  • Integrations: PostgreSQL, MySQL, Microsoft SQL Server, Windows Azure Cloud, Amazon RDS, Amazon, Redshift, Google BigQuery, Salesforce, Google Analytics, Twilio, Amazon EC2, Marketo, HubSpot, Segment, Heroku, Oracle, Rackspace Cloud, CSV File Uploads, Google Cloud SQL, Snowflake, Zendesk.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it is designed to be used by analytic teams.

Vendor Information

Founded:
-
Based in:
Monument
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
3

Other

Who uses Quantum Metric
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Chartio
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

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