Qualtrics Customer Experience (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalized demo or sign up for a free account to get started!
About Waitwhile
Waitwhile solves all aspects of queuing - from letting guests check in online, showing wait times, and keeping everyone informed via SMS and email. Plus, it comes with a powerful API to integrate with. Forever free to use for 100 guests per month.
Features include:
Easy to use waitlist - Manage your waitlist on any device, even without WiFi.
Smart messaging - Keep customers informed about their place in line via SMS and emails.
Check-in kiosk - Let customers sign up for your waitlist - online or in your store.
TV screen waitlist - Show your waitlist on the big screen to keep everyone informed.
Customer insights - Capture all your customer visits automatically. Send a campaign to frequent visitors or re-engage old ones.
Online scheduling - Let customers schedule bookings and sync appointments with waitlist automatically.
Wait time & analytics - Get accurate wait times and learn about your visit trends to improve your operations.
API and integrations - Build with our flexible API or use ready-made integrations with 1000+ services.
About ManageEngine ServiceDesk Plus
ServiceDesk Plus is a game changer in turning IT teams from daily fire-fighting to delivering awesome customer service. It provides great visibility and central control in dealing with IT issues to ensure that businesses suffer no downtime.
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Click-to-Dial
Net Promoter Score
Summary
No key features associated with this application.
Summary
No key features associated with this application.
Summary
No key features associated with this application.
Pricing
Free
Free
Included in plan:
Up to 100 waitlisted guest parties per month
Upgrade to another plan anytime
Customizable SMS and email alerts
Waitlist modified to your needs
Assign staff and services
Smart wait time estimation
Public waitlist and Check-in Station
Customer CRM
Analytics and Statistics
Real-time updates
Starter
$59.00
1 user(s) / month
Included in plan:
Up to 1k waitlisted guest parties per month
Everything in free
Multiple waitlists and locations
Bookings and scheduling
Add team members
Add your logo and design
Email and chat support
1:1 help to get started
Business
$159.00
1 user(s) / month
Included in plan:
Up to 10k waitlisted guest parties per month
Everything in starter
Export customer data
Phone support
Daily backups
Whitelabel branding
Enterprise
1 user(s) / month
Included in plan:
Infinite guests
Everything in business
More support
Product training
Tailor-made features
Audit logs
Data anonymization
Service level agreement (SLA)
FAQs
What are some applications this service is commonly used in tandem with?
Salesforce
Marketo
Tableau
Adobe Analytics
Slack
Does this service offer an API?
Yes
What platforms does this service support?
Qualtrics Customer Experience is primarily used to monitor, respond, and improve the customer journey and incorporate feedback and recommendations into business decisions.
Does this service offer guides, tutorials and or customer support?
Yes we offer 24/7 customer support over the phone as well as chat and email support during business hours.
We also have a entire support site to offer detailed guides to our features.
Who are the main user groups of this service?
Qualtrics Customer Experience is primarily used by market researchers, customer service leaders and CX executives.
FAQs
What are some applications this service is commonly used in tandem with?
Salesforce, Slack, and Square.
What is this service generally used for?
Whether you're a restaurant, beauty salon, retailer or event organizer, Waitwhile gives you a smart and simple waitlist with customizable SMS alerts. It's about time to make your customers happier and your business run smoother.
Does this service offer multi-user capability (e.g. teams)?
Yes.
What platforms does this service support?
Web, iOS and Android.
Does this service offer guides, tutorials and or customer support?
Yes.
Does this service offer an API?
Yes.
Who are the main user groups of this service?
App
Automotive
Bar & Nightclub
Beauty salon
Cafe
Doctor & Hospital
Entertainment
Events
Hair & Barber
Training & Gym
Housing & Lodging
IT Service
Logistics
Rentals
Restaurant
School & University
Spa & Massage
Store & Retail
Does this service integrate with any other apps?
1000+ apps including Salesforce, Slack, Google Sheets, MailChimp, Square and SurveyMonkey.
We have a small team of dedicated Customer Experience software enthusiasts. Tell us your requirements and we'll match you with the right expert who can help.
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