Compare QoS vs AcuCall vs Toky

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56%
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Crozscore:

48%
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12%
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79%
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37%
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QoS screenshot view 2 more AcuCall screenshot view 3 more Toky screenshot view 2 more

Software Description:

QoS is everything you need on ONE platform.

Experience a unified communications platform around New Zealand or even the globe and across multiple devices with our award-winning VoIP solutions suite.

Save your neck, free your hands, clear your desk and enjoy your new freedom and efficiency.

Features:

  • Business Phone Calls - Inbound/Outbound Business calling with our great toll rates including free local calling on our bundle package and optional toll-free numbers, international numbers and fax to email services.
  • Instant Messaging - Instant messaging between staff. Chat with staff while they're busy on a call, get things done and the answers you need without picking up the phone.
  • Staff Presence - See who’s on the phone, put yourself into Away, Busy, Do Not Disturb, On the Phone modes with automatic Away mode options that work with PC inactivity.
  • Headset Support - Answering, Calling and Hanging up by the touch of a button or click of a mouse. Wireless and Wired options at fantastic prices.
  • Easy Install - Emailed directly from our platform with a link to the software, username and password. That’s all you need! but of course, we’ll be there to help at the same time.
  • Cloud PBX backbone - Our softphone solution is built on a nationwide fully meshed redundancy ultra-fast business phone system, full of features. Options for self-admin also available.
  • Conference Room Service - Built-in private audio conference rooms options for your staff and customers access, where you need it and when you need it.
  • Free Worldwide Roaming - Travelling aboard, with our simple mobile app and some magic from our platform you can take your mobile number anywhere in the world with zero roaming calling charges.
  • Optional Screen Sharing - Screen share add-on available, share your screen with the click of a button to staff and customers.
  • Unified Voicemail - Standard voicemail notification, visual voicemail web portal and voicemail to email services all simple to use and manage.
  • Optional SMS - Optional email to SMS options built into the platform, useful for texting Staff without internet access and general SMS’ing your customer databases.
  • Worldwide Award Winning - International world-renowned software developers and unified communications service provider.

Software Description:

The AcuCall comprehensive “Blended Call” Suite includes CRM, Dialer, ACD, IVR, IP-PBX, Recording, Scripting, Social, Chat, Email, and more. For “Big-Data” Enterprise customers, the AcuView Dashboard provides Multi-site/Multi-campaign Data Aggregation in Real-Time from a single view. English and Spanish language interface with HIPAA and PCI Certifications are standard to the platform.

Software Description:

Toky is a full-featured cloud telephony solution designed for small and medium business that allows you to connect your customers visiting your website, Facebook page or calling to your own business phone number.You can start your call center with no hardware, physical phones or complex installations.

Easily integrate Toky with your CRM and start calling customers everywhere at a very affordable price per minute. You can get a business phone number in more than 60 countries.

Features:

  • 2-Factor Authentication
  • Softphone
  • SMS
  • Contact Management
  • Google Apps Integration
  • History/Version Control
  • Chat
  • Email Integration
  • Contact Sharing
  • File Sharing
  • File Transfer
  • Click-to-Dial
  • Call Tracking
  • Notifications
  • Call Recording
  • External Integrations
  • Multi-User

Features:

  • Contact Management
  • Contact Sharing
  • External Integrations
  • Supplier Management
  • Customer Management
  • Chat
  • Calendar Management
  • Lead Management
  • Marketing Automation
  • API
  • Softphone
  • Scheduling
  • Dashboard
  • Email Integration
  • Project Management
  • Notifications
  • Data Export
  • Data Import
  • Click-to-Dial
  • Call Disposition
  • Call Tracking
  • Custom Data Forms
  • Call Recording
  • Multi-User

Features:

  • External Integrations
  • Call Tracking
  • Call Recording
  • Click-to-Dial
  • Softphone
  • Customer Management
  • Contact Management
  • Notifications

Summary:

  • NZ Unified Communications as a Service

Summary:

  • Omni channel unified

Summary:

    No key features associated with this application.

Pricing:

  • Starting from: $15.00/month
  • Credit card required: No
  • After purchasing credit
    *
    Valid for numbers in 36 countries

    Especial discount on every paid plan if paid yearly
    * $15 per agent per month, billed yearly
    * $60 per team (6 agents included)

Basic

Free
Included in plan:
  • Web and smartphone apps, plus Chrome extension
  • Click to Call widget for your website
  • Voicemails
  • Outbound calls to regular phones *
  • Forward web calls to any number *
  • Unlimited Inbound Calls

PER-AGENT PLAN

$20.00
1 user(s) / month
Included in plan:
  • Everything in Basic plan
  • 1 local or toll-free number included **
  • Phone trees (IVR)
  • Business hours
  • Call queues, voicemail, greeting messages
  • Call Recording
  • Extra phone numbers starting at only $4/mo
  • Email and chat support
  • Integrations
  • Reports
  • Send and receive text messages (SMS)

TEAM PLAN

$72.00
6 user(s) / month
Included in plan:
  • Everything in Per-Agent Plan
  • Email, chat, and phone support
  • All Integrations + Salesforce
  • 50% discount on agents

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service integrate with any other apps?
    • Wordpress
    • Facebook
    • Salesforce
    • Intercom
    • Zoho CRM
    • Hubspot CRM
    • Slack
    • Pipedrive
    • InfusionSoft
    • FreshSales
    • AmoCRM
    • AgileCRM
    • vTiger
    • Insighlty
    • Zapier
  • Does this service offer an API?
  • Not actually, but we have several integrations with CRM, Slack, Facebook and much more using Zapier

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Who are the main user groups of this service?
  • Businesses that want to give excellent customer support.

  • What is this service generally used for?
  • For customer support and sales calls

  • What platforms does this service support?
  • Native mobile Android app and web app

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • CRM and collaboration tools like Slack

Publisher:

Founded:
-
Based in:
Auckland
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses QoS
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses AcuCall
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English, Spanish
Regional Restrictions:
No restrictions.

Other:

Who uses Toky
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • Android
Languages:
English, Portuguese, Spanish
Regional Restrictions:
No restrictions.
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