Compare Qliktag vs MindTouch

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Crozscore:

64%
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27%
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Crozscore:

83%
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81%
47%
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Software Description:

The QLIKTAG IoT Connected Smart Products Platform is a one of kind platform enabling everyday consumer products as "Smart Products" through an internet identifier and a "digital twin" for each batch, product or serial instance. This enables the product to send or receive information over the internet through it's lifecycle enabling a wide range of smart applications & business processes from traceability, authentication, personalisation, activation, customer engagement, re-order and more.

With a combination of an IoT Data Cloud for product attributes, a Digital Interaction Designer & a rich library of secure APIs the QLIKTAG Platform is an enabler for consumer products manufacturers, brands and retailers to power new-age business processes & build intelligent applications.

Software Description:

MindTouch offers product knowledge management customer's self-service platform, serving SMEs, and big brands. By creating smarter and engaged customers, businesses can gain more sales revenues, and stimulate product adoption.

This service combines CRM and the customer's self-service to get insight into their experience with their products. MindTouch increases web traffic, customer time on the site, and reduces the bounce rate.

It enables businesses to spread help content to customers, establishing a community that they can commit to. Customers can also self-serve using the knowledge center, and become product experts themselves.

Features:

  • Forecasting
  • Resource Management
  • Batch Permissions & Access
  • Password & Access Management
  • Supplier Management
  • Product Catalog
  • Dashboard
  • Notifications
  • Multi-User
  • Data Import
  • Data Visualization
  • Data Export
  • External Integrations
  • API

Features:

  • Google Apps Integration
  • Multi-User
  • API
  • Notifications
  • Data Export
  • Data Import
  • Dashboard
  • Customer Management
  • External Integrations
  • SAP Integration

Summary:

  • Highly Scalable Enterprise SaaS Architecture

  • Supports a Rich Data Model for Consumer Products & other Entities

  • Unique Digital Interaction Designer

  • Rich & secure APIs for integration with third party systems & developing powerful applications

  • Extensive Configuration Controls to Customise Your System

Summary:

  • Knowledge Base

  • Real-Time Updates

  • Customizable Functionality

  • Search Functionality

  • Indexing

  • Visitor Tracking

  • Third Party Integration

  • Self-Service Features

  • Self-Learning

  • Multiple Format Support

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integrations available: Salesforce Service Cloud, Salesforce Community Cloud, Google Analytics, Zendesk, SAP Hybris, Microsoft Dynamics CRM, Single Sign-On (SAML 2.0), Salesforce Sales Cloud, Facebook, Twitter, LinkedIn, Google+, Contextual Help, SAP Cloud for Customer.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Phone, Live Chat, Email, AQ/Knowledgebase, Video Tutorials / Webinar, On-Site.

  • Does this service offer an API?
  • Yes, it offers API.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with SAP and SalesForce.

  • What is this service generally used for?
  • This service is used as a product knowledge management solution.

  • What platforms does this service support?
  • This is a web-based application.

  • Who are the main user groups of this service?
  • Main users of MindTouch are Large Enterprises, Mid Size Business, Public Administrations, and Small Business.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
San Diego
Employees:
51-200
Likes:
Followers:

Other:

Who uses Qliktag
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, French, German, Dutch, Spanish, Russian, Arabic, Danish, Persian, Finnish, Icelandic, Japanese, Italian, Latin, Portuguese, Polish
Regional Restrictions:
No restrictions.

Other:

Who uses MindTouch
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Arabic, Chinese, Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
Regional Restrictions:
No restrictions.

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