Compare Qanta.ai vs ProProfs Chat vs WebsiteAlive

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Qanta.ai screenshot ProProfs Chat screenshot view 5 more WebsiteAlive screenshot view 3 more

Software Description:

Qanta's technology provides mortgage lenders with an AI-driven agent that automates significant parts of the lending process, delivering a personalized experience just like talking with a mortgage professional.

The digital agent engages with the customers, constructs their profile, handles the paperwork and keeps in touch after the loan is complete.

Tapping into the $25B annual US mortgage brokerage industry, Qanta delivers a new channel in this working and proven business model.

Qanta is backed by a proprietary NLP engine trained to the mortgage domain and a patent-pending mortgage analysis & visualization algorithm.

Qanta removes friction from the home buying process, which translates to a quicker, cheaper and more effective lending for both homebuyers and lenders.

Software Description:

ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products & services and assure your customers that they are around anytime they need you. ProProfs Chat will help your support teams reduce tickets, improve customer response time and satisfaction, and ultimately increase sales and ROI.

The tool is most suitable for personalizing the shopping experience of your customers by displaying them right offers and providing them help wherever needed, which will help you to strengthen sales.

Furthermore, this chatting platform allows the support executives to send proactive chat invitations to the website visitors and guide them through the sales process.

Key features:

  • Emoticons
  • Customize Logos and Colors
  • Chat Ratings and Surveys
  • Proactive Chats
  • Chat History
  • File Transfer
  • Canned Responses
  • Multiple Operators
  • Chat Monitoring
  • Chat Routing
  • Social Media Integration
  • Co-Browsing

Software Description:

AliveChat and AliveDial are customer chat and click-to-call solutions available since 2004 and are used on over 10,000 websites. WebsiteAlive offers these robust, reliable and affordable services to the market, helping organizations communicate with their customers in real time.

Providing good customer service is the main purpose of WebsiteAlive. It is even more important for online businesses, which need broader client base and more traffic for their eCommerce websites.

The software is distributed in three packages: Lite, Pro and Pro+. It provides mobile integration, easy customization, chat analytics, customization & re-branding, and proactive reporting.

Features:

Features:

  • Call Tracking
  • Third-Party Plugins/Add-Ons
  • Chat
  • Dashboard
  • Customer Management

Features:

  • Dashboard
  • Notifications
  • API
  • External Integrations
  • Chat
  • Click-to-Dial

Summary:

  • Automating and engaging mortgage taking.

  • Lead qualification.

Summary:

    No key features associated with this application.

Summary:

  • Call Me Option

  • Co-Browsing

  • Knowledge Database

  • Offline Form

  • Persistent Chat

  • Proactive Invitations

  • Shortcut Messages

  • Transfers / Routing

  • Visitor Targeting

  • White Label Branding

BRONZE

$9.00
1 user(s) / month
Included in plan:
  • Unlimited chats
  • Web, Mobile & Desktop App
  • Chat history
  • 1 Domains
  • Visitor tracking
  • Ticketing

SILVER

$19.00
2 user(s) / month
Included in plan:
  • All BRONZE Features
  • 2 Domains
  • Customize Logos and Colors
  • Ratings & Surveys
  • Greetings
  • File Transfer
  • Canned Responses

GOLD

$39.00
3 user(s) / month
Included in plan:
  • All SILVER Features
  • Forums & Learner Communities
  • Departments & Groups
  • Supervise Chats
  • Multiple Operators
  • Chat Routing
  • Reports
  • White Label
  • Multiple Languages
  • Snapshots & Cobrowsing
  • Escalations & Transfer
  • Call Back
  • ProProfs Knowledgebase
  • Integrations

ENTERPRISE

$199.00
1 user(s) / month
Included in plan:
  • All Gold Features
  • Advanced Customization
  • Supervisor Dashboard
  • ProProfs Survey Maker
  • Access Reports via API
  • Customization Service
  • Audit & Admin Controls
  • SLA & Custom License
  • Vault
  • Enterprise Reporting
  • Customer Support

AliveChat

$30.00
1 user(s) / month
Included in plan:
  • 1 Operator License
  • Unlimited Chats
  • $20/Month/Additional license
  • Visitor Window
  • Customization & Re-branding
  • Live Chat & Visitor Monitoring
  • Auto-Triggered Pop-Ups
  • Surveys & Proactive Reporting

AliveChat Plus

$50.00
1 user(s) / month
Included in plan:
  • 1 Operator License
  • Unlimited Chats
  • $40/Month/Additional License
  • All AliveChat Features And:
  • Full Reporting Suite
  • Admin Rights For Operators
  • Screen Sharing
  • Record Visitor Traffic

FAQs:

    What platforms does this service support?
  • Qanta supports all platforms via web app, and also has a Facebook plugin.

  • Who are the main user groups of this service?
  • Mortgage lenders (banks) and brokers.

  • What is this service generally used for?
  • Getting more mortgage leads. Reducing costs in handling leads.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • Yes.

  • Does this service integrate with any other apps?
  • ProProfs Chat can be integrated with numerous other apps. Here is a list of the applications that integrate seamlessly with it:

    CRM tools: Salesforce, Highrise, Zoho, Sugar CRM, Infusionsoft, FogBugz, MS Dynamics 365 and Nutshell.

    CMS tools: DotNetNuke, Drupal, WordPress Joomla, Light CMS, Kentico and WHMCS

    e-commerce tools: 3dCart, Magento, Shopify, Volusion, Xcart, Zencart, Big commerce, core commerce, Prestashop, Opencart, SparkPay, csCart and oscommerce.

    email marketing tools: Mailchimp, iContact, Active campaign and Get response.

    Help Desk tools: Zendesk, Desk.com

    Social media tools: Facebook

  • What are some applications this service is commonly used in tandem with?
  • ProProfs Chat's potential goes beyond measures. As it is a customer support tool, it can be used in tandem with sales tool and other customer support tools.

  • What platforms does this service support?
  • ProProfs Chat is a web based tool. However, it does have desktop and mobile apps for iOS, Windows and Android.

  • What is this service generally used for?
  • ProProfs Chat can be used for interacting with visitors, monitoring onsite behavior, capturing leads and offer customer support to existing customers.

  • Who are the main user groups of this service?
  • ProProfs Chat is a tool to increase visitor engagement for any business. Whether it is an ecommerce website or a service provider. The benefits of ProProfs Chat can be reaped by any online business. It is responsible to offer a platform where a business can reach out to visitors, monitor their behavior, generate leads and much more.

FAQs:

    Does this service integrate with any other apps?
  • Integrations available: SiteLock, Magento, Facebook, Twitter, YouTube, LinkedIn, Microsoft Dynamics, Hootsuite.

  • Who are the main user groups of this service?
  • Users of WebsiteAlive are SMEs and large brands.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • This service is used as live chat and click-to-call solution.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Documentation, Webinars, Phone Support, Knowledge Base, Chat.

  • Does this service offer an API?
  • Yes, WebsiteAlive provides REST API.

  • What platforms does this service support?
  • WebsiteAlive supports Android & iOS Apps, Google Chrome Extensions and Mac & PC Desktop applications.

Publisher:

Founded:
-
Based in:
New York
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
24.6k
Followers:
5.51k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Qanta.ai
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
USA, UK

Other:

Who uses ProProfs Chat
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
United States

Other:

Who uses WebsiteAlive
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.
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