Compare Q Customer vs Zendesk vs ConsignCloud

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Crozscore:

54%
what is this?
17%
interest falling

Crozscore:

86%
what is this?
79%
65%
no significant changes

Crozscore:

53%
what is this?
19%
interest falling
Q Customer screenshot view 1 more Zendesk screenshot view 2 more ConsignCloud screenshot

Software Description:

With our segmenting tools, you can create targeted customer lists based on product purchased, lifetime spend, new vs. returning, geography, and other filters to improve your engagement and conversion. We also provide best practice recommendations for your customer email programs to make you (and them) much happier.

Is your customer data stuck in silos? We sync with your sales channels, email marketing tools, Google Analytics, and other services to create dynamic customer profiles that update automatically. Never worry about changing platforms and losing valuable customer information.

Our dashboard gives you a clean, simple view of who is buying, which products they like, where they come from, and other key performance indicators.

Self-Serve
Our platform helps business users answer more questions about their customers on their own.

Data Discovery
More than just visualization, simple but powerful query building for those who want to explore.

Collaboration
Workspace for collaborative Q&A, report building, and sharing customer insights to improve ideation across teams.

List Building
Build customer lists and an automated workflow to export them to existing execution tools.

Software Description:

Zendesk provides a customer service platform designed to bring organizations and their customers closer together.

With more than 50,000 customer accounts, Zendesk is used by organizations in 140 countries to provide support in more than 40 languages.

Zendesk is a beautifully simple customer service platform. It enables companies to provide great customer service, scale with self-service options, and differentiate with proactive engagement. The result is customer relationships that are more meaningful, personal, and productive – all at a lower cost.

Software Description:

ConsignCloud consignment software makes running and growing your resale business a snap. Every subscription includes a full-featured POS, automated consignor and supplier management, and sales and inventory analytics always at your fingertips.

Point of Sale

ConsignCloud is a full-featured POS with a clean, modern design that eliminates clutter. Users require less training and make fewer mistakes. The POS is desktop, touch-screen, and tablet friendly so you can use the POS hardware that works for you. We’ve built our software to work with inexpensive scanners and printers, so you can get up and running on any budget.

Consignor Management

As a consignment store, your consignors are your best customers. ConsignCloud emphasizes features that allow you to nurture those relationships. Automatic, customizable emails are sent at key points in the consignor relationship. Keep short accounts with your consignors while still saving time through straightforward consignor search and reconciliation features. Delight your consignors, ensuring loyal customers and great inventory for years to come!

Reports and Pricing Suggestions

With ConsignCloud’s price suggestion feature you can accept and price inventory with confidence. You can also leverage past sales and inventory data to understand your business and grow it by building on what you know works.

Try ConsignCloud today! We offer a free 15-day trial, no credit card required.

Features:

  • Analytics
  • Customer Management
  • Dashboard

Features:

  • Chat
  • Customer Management
  • Email Integration

Features:

  • Inventory Tracking
  • Customer Management
  • Supplier Management
  • Notifications
  • Data Export
  • Data Import

Summary:

  • CRM and customer segmenting for E-commerce

Summary:

  • Multi-channel support: email, web, phone, chat, social media

  • Flexible ticket management with automated workflow

  • Customer facing web interface that you can easily brand

  • Brings all your customer conversations into one place

  • Time-saving tools like ticket views, triggers, and automations

  • Robust reporting and advanced analytics

Summary:

  • Complete consignment and resale store solution

  • Free product and tech support

  • Desktop and tablet compatible

  • Easy, complete data exports

  • Automatic daily data backups

New Business

$65.00
per store location
Included in plan:
  • Up to 2,000 active inventory items
  • Up to 400 active consignors

Professional

$125.00
per store location
Included in plan:
  • Unlimited items
  • Unlimited consignors

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
2013
Based in:
New York
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
2007
Based in:
San Francisco
Employees:
1001-5000
Likes:
Followers:
73.5k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses ConsignCloud
  • SMEs
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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