Compare Q Customer vs Second CRM vs You'reOnTime

More Information More Information More Information

Crozscore:

54%
what is this?
18%
interest falling

Crozscore:

54%
what is this?
25%
interest falling

Crozscore:

61%
what is this?
24%
interest falling
Q Customer screenshot view 1 more Second CRM screenshot You'reOnTime screenshot view 3 more

Software Description:

With our segmenting tools, you can create targeted customer lists based on product purchased, lifetime spend, new vs. returning, geography, and other filters to improve your engagement and conversion. We also provide best practice recommendations for your customer email programs to make you (and them) much happier.

Is your customer data stuck in silos? We sync with your sales channels, email marketing tools, Google Analytics, and other services to create dynamic customer profiles that update automatically. Never worry about changing platforms and losing valuable customer information.

Our dashboard gives you a clean, simple view of who is buying, which products they like, where they come from, and other key performance indicators.

Self-Serve
Our platform helps business users answer more questions about their customers on their own.

Data Discovery
More than just visualization, simple but powerful query building for those who want to explore.

Collaboration
Workspace for collaborative Q&A, report building, and sharing customer insights to improve ideation across teams.

List Building
Build customer lists and an automated workflow to export them to existing execution tools.

Software Description:

Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable, by automating their business operations, using internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.

Second CRM easily adapts to most business environments by offering a flexible, cost-effective and easy to use application. Second CRM provides a single view of customer interactions across sales, marketing, support and backend operations. Second CRM reduces workload and accelerates growth while enabling companies to focus 100% of their energy on what counts — Customers.

Software Description:

You'reOnTime is the cloud salon software that won't leave you short. Whether you are a single operator or have ten staff working for you, our flexible, automated features will allow you to worry less about management and more about looking after your client's needs. From appointment booking with automated reminders and follow-ups, to a complete point of sale system, email or SMS marketing, comprehensive reporting, dashboards and more, all in an easy to use and affordable package.

Features:

  • Analytics
  • Customer Management
  • Dashboard

Features:

Features:

  • Data Import
  • Google Apps Integration
  • Third-Party Plugins/Add-Ons
  • External Integrations
  • Email Integration
  • Data Export
  • Billing/Invoicing
  • Calendar Management
  • Contact Management
  • Customer Management
  • Dashboard
  • Feedback Management
  • Inventory Tracking
  • Multi-Site
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Task Scheduling/Tracking
  • Timesheets

Summary:

  • CRM and customer segmenting for E-commerce

Summary:

  • Lead Management: Consolidate leads from various social media websites and compare their effectiveness and complete insight into your lead-generation efforts.

  • Contact Management: Get a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions.

  • Marketing Automation: Discover where prospects are getting stuck in your sales funnel, calculate your cost per lead, and tie closed deals back to the original campaign.

  • Reporting & Analytic: Explore any combination of data, get answers instantly, and share with your team.

  • Customer Support: Insight through every case, from every customer, every time and informing them with regular alerts and updates about their contract renewals.

  • Sales Management: Generate quotes, sales order and invoices with relevant customer data in PDF format and email it to customers directly.

Summary:

    No key features associated with this application.

Pricing:

  • Starting from: $24.00/month
  • Credit card required: No
  • Starting from $24/user/month

    Second CRM is a pay-as-you-go service. There are no long-term or multiple year contracts. Though you need to pay for minimum six months and if you don’t intend to renew, you’ll not be billed again. Second CRM also offer payment discount if you choose to pay for a year in advance.

Small

$25.00
1 user(s) / month
Included in plan:
  • All Features

Medium

$50.00
4 user(s) / month
Included in plan:
  • All Features

Large

$75.00
8 user(s) / month
Included in plan:
  • All Features

Extra Large

$15.00
15 user(s) / month
Included in plan:
  • All Features

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Small to mid-market businesses, typically having number of employees between 11-99.

  • What is this service generally used for?
  • Manage Sales & Marketing, Customer Support and Business Operations

  • What platforms does this service support?
  • Second CRM is a web based application, which supports all major browsers on all operating systems. Second CRM web app also support browsers on all major devices: iPhone, iPad, Android phones & tables, Windows 8 Phone & tablets and BlackBerry 10.

  • What are some applications this service is commonly used in tandem with?
  • Email, Calendaring, Email Marketing, SMS gateway, Account / ERP software, integration with landing pages, etc

  • Does this service integrate with any other apps?
  • Yes. Google Apps (Gmail, Calendar, Contacts, Documents), Mailchimp, MYOB, SQL Account, SMS, etc

  • Does this service offer an API?
  • Second CRM offers two-way REST based web APIs to integrate with third-party applications.

  • Does this service offer multi-user capability (e.g. teams)?
  • Second CRM is designed for Team environment, with very details settings and configurations for Roles and Permissions, Groups, team hierarchy, etc to support any organisational structure.

  • Does this service offer guides, tutorials and or customer support?
  • Second CRM offer: Support Portal (user manual, video tutorials, faq), Online Live Support, Email and Phone Support.

FAQs:

    Who are the main user groups of this service?
  • This software can be used by all size salons, spas, medical spas or any service based businesses.

  • Does this service integrate with any other apps?
  • Xero

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, as many users from as many locations as you need.

  • What platforms does this service support?
  • Entirely web based can be used on Windows, Mac, iPad, iPhone or Android.

  • What are some applications this service is commonly used in tandem with?
  • Xero sync, Google Calendar

  • Does this service offer guides, tutorials and or customer support?
  • We have complete support including help files, training videos.

  • What is this service generally used for?
  • It can be used for your entire business management, including appointments, point of sale, client management, marketing, reporting, electronic forms, self check in and much more.

Publisher:

Founded:
2013
Based in:
New York
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Second CRM
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Malay, English, Thai, Vietnamese, Indonesian, Chinese
Regional Restrictions:
No restrictions.

Other:

Who uses You'reOnTime
  • Personal
  • Freelance
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
Back to top