Compare Q Customer vs Zendesk vs Volusion

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Crozscore:

55%
what is this?
18%
interest falling

Crozscore:

85%
what is this?
78%
66%
interest rising

Crozscore:

88%
what is this?
85%
56%
interest rising
Q Customer screenshot view 1 more Zendesk screenshot Volusion screenshot view 1 more

Software Description:

With our segmenting tools, you can create targeted customer lists based on product purchased, lifetime spend, new vs. returning, geography, and other filters to improve your engagement and conversion. We also provide best practice recommendations for your customer email programs to make you (and them) much happier.

Is your customer data stuck in silos? We sync with your sales channels, email marketing tools, Google Analytics, and other services to create dynamic customer profiles that update automatically. Never worry about changing platforms and losing valuable customer information.

Our dashboard gives you a clean, simple view of who is buying, which products they like, where they come from, and other key performance indicators.

Self-Serve
Our platform helps business users answer more questions about their customers on their own.

Data Discovery
More than just visualization, simple but powerful query building for those who want to explore.

Collaboration
Workspace for collaborative Q&A, report building, and sharing customer insights to improve ideation across teams.

List Building
Build customer lists and an automated workflow to export them to existing execution tools.

Software Description:

Zendesk provides a customer service platform designed to bring organizations and their customers closer together.

With more than 50,000 customer accounts, Zendesk is used by organizations in 140 countries to provide support in more than 40 languages.

Zendesk is a beautifully simple customer service platform. It enables companies to provide great customer service, scale with self-service options, and differentiate with proactive engagement. The result is customer relationships that are more meaningful, personal, and productive – all at a lower cost.

Software Description:

Create detailed product listings with images, videos and more. Prevent headaches by always knowing how many items you have in stock. Simply enter your product count and our innovative tools will precisely monitor your inventory levels, even providing alerts when you're running low.

Features:

  • Analytics
  • Customer Management
  • Dashboard

Features:

  • Chat
  • Customer Management
  • Email Integration

Features:

  • Data Export
  • Forecasting
  • External Integrations
  • Budgeting
  • A/B Testing
  • Conversion Tracking
  • API
  • Data Import
  • Data Visualization
  • Keyword Tracking
  • Marketing Automation
  • Third-Party Plugins/Add-Ons
  • Notifications
  • Multi-User
  • Scheduling
  • Dashboard
  • Product Catalog
  • Stripe
  • PayPal

Summary:

  • CRM and customer segmenting for E-commerce

Summary:

  • Multi-channel support: email, web, phone, chat, social media

  • Flexible ticket management with automated workflow

  • Customer facing web interface that you can easily brand

  • Brings all your customer conversations into one place

  • Time-saving tools like ticket views, triggers, and automations

  • Robust reporting and advanced analytics

Summary:

    No key features associated with this application.

Mini

$15.00
1 user(s) / month
Included in plan:
  • 100 Products
  • 1GB of Bandwidth
  • Online Support

Plus

$35.00
1 user(s) / month
Included in plan:
  • 1000 Products
  • 3GB of Bandwidth
  • Online + Phone Support

Pro

$75.00
1 user(s) / month
Included in plan:
  • 10,000 Products
  • 10GB of Bandwidth
  • Priority Support

Premium

$135.00
1 user(s) / month
Included in plan:
  • Unlimited Products
  • 35GB of Bandwidth
  • Priority Support
  • Dedicated Account Manager

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
2013
Based in:
New York
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
2007
Based in:
San Francisco
Employees:
1001-5000
Likes:
119k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Volusion
  • Personal
  • Freelance
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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