Compare Q Customer vs Second CRM vs mycloud

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Crozscore:

54%
what is this?
19%
interest falling

Crozscore:

60%
what is this?
28%
interest falling
Q Customer screenshot view 1 more Second CRM screenshot mycloud screenshot view 3 more

Software Description:

With our segmenting tools, you can create targeted customer lists based on product purchased, lifetime spend, new vs. returning, geography, and other filters to improve your engagement and conversion. We also provide best practice recommendations for your customer email programs to make you (and them) much happier.

Is your customer data stuck in silos? We sync with your sales channels, email marketing tools, Google Analytics, and other services to create dynamic customer profiles that update automatically. Never worry about changing platforms and losing valuable customer information.

Our dashboard gives you a clean, simple view of who is buying, which products they like, where they come from, and other key performance indicators.

Self-Serve
Our platform helps business users answer more questions about their customers on their own.

Data Discovery
More than just visualization, simple but powerful query building for those who want to explore.

Collaboration
Workspace for collaborative Q&A, report building, and sharing customer insights to improve ideation across teams.

List Building
Build customer lists and an automated workflow to export them to existing execution tools.

Software Description:

Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable, by automating their business operations, using internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.

Second CRM easily adapts to most business environments by offering a flexible, cost-effective and easy to use application. Second CRM provides a single view of customer interactions across sales, marketing, support and backend operations. Second CRM reduces workload and accelerates growth while enabling companies to focus 100% of their energy on what counts — Customers.

Software Description:

A Comprehensive cloud based Property Management Software [PMS] to manage all your hotel operations.

Functionality includes:

  • Online reservations
  • Registrations
  • Check-in/checkout
  • Invoicing
  • Travel agent rates
  • Guest history
  • Housekeeping
  • Accounts receivable
  • Reports
  • Channel Manager
  • Website reservation engine
  • POS
  • and Third party interfaces.

Manage your property from any part of the world with a computer and a internet connection, for just $4 per room per month.

Features:

  • Analytics
  • Customer Management
  • Dashboard

Features:

Features:

  • Marketing Automation
  • Email Integration
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Tax Management
  • Multi-Currency
  • Dashboard
  • Multi-User

Summary:

  • CRM and customer segmenting for E-commerce

Summary:

  • Lead Management: Consolidate leads from various social media websites and compare their effectiveness and complete insight into your lead-generation efforts.

  • Contact Management: Get a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions.

  • Marketing Automation: Discover where prospects are getting stuck in your sales funnel, calculate your cost per lead, and tie closed deals back to the original campaign.

  • Reporting & Analytic: Explore any combination of data, get answers instantly, and share with your team.

  • Customer Support: Insight through every case, from every customer, every time and informing them with regular alerts and updates about their contract renewals.

  • Sales Management: Generate quotes, sales order and invoices with relevant customer data in PDF format and email it to customers directly.

Summary:

  • Technology For Today's Hotel Challenges

  • A comprehensive cloud based online hotel management software which is reliable and secure to manage your hotel’s operations

  • MYCLOUD IS MORE THAN JUST ANOTHER “PMS”, NOW SPEND MORE TIME SERVING YOUR GUEST AND NOT MANAGING IT.

Pricing:

  • Starting from: $24.00/month
  • Credit card required: No
  • Starting from $24/user/month

    Second CRM is a pay-as-you-go service. There are no long-term or multiple year contracts. Though you need to pay for minimum six months and if you don’t intend to renew, you’ll not be billed again. Second CRM also offer payment discount if you choose to pay for a year in advance.

Basic

$4.00
unlimited user(s) / month
Included in plan:
  • Ideal solution for small hotels, just getting started
  • Hotel Software One POS
  • Web Booking Engine
  • Housekeeping
  • TripAdvisor
  • Accounts Receivable
  • Reports

Premium

$12.00
1 user(s) / month
Included in plan:
  • No Transaction Fee
  • Unlimited POS
  • Unlimited Interfaces
  • Unlimited Channels
  • Free Training
  • Account Manager
  • 24/7 Hotline
  • Everything you get in Standard plan, plus below

Standard

$8.00
unlimited user(s) / month
Included in plan:
  • Free Setup
  • Everything you get in Basic plan, plus below
  • Mobile POS Mobile Booking Engine
  • Two POS Accounts
  • 24/7 Online support
  • Interface Channel Manager

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Small to mid-market businesses, typically having number of employees between 11-99.

  • What is this service generally used for?
  • Manage Sales & Marketing, Customer Support and Business Operations

  • What platforms does this service support?
  • Second CRM is a web based application, which supports all major browsers on all operating systems. Second CRM web app also support browsers on all major devices: iPhone, iPad, Android phones & tables, Windows 8 Phone & tablets and BlackBerry 10.

  • What are some applications this service is commonly used in tandem with?
  • Email, Calendaring, Email Marketing, SMS gateway, Account / ERP software, integration with landing pages, etc

  • Does this service integrate with any other apps?
  • Yes. Google Apps (Gmail, Calendar, Contacts, Documents), Mailchimp, MYOB, SQL Account, SMS, etc

  • Does this service offer an API?
  • Second CRM offers two-way REST based web APIs to integrate with third-party applications.

  • Does this service offer multi-user capability (e.g. teams)?
  • Second CRM is designed for Team environment, with very details settings and configurations for Roles and Permissions, Groups, team hierarchy, etc to support any organisational structure.

  • Does this service offer guides, tutorials and or customer support?
  • Second CRM offer: Support Portal (user manual, video tutorials, faq), Online Live Support, Email and Phone Support.

FAQs:

    Who are the main user groups of this service?
  • Small & Mid-sized Hotels
    Chain Hotels
    Bed & Breakfasts
    Camp Sites
    Resorts
    Motels

  • Does this service integrate with any other apps?
  • Easily connect to third party hardware like Epabx, Door Lock etc. via SmartLink.
    Charge with PesaPal
    Channel Manager with Revenue Management
    Worldpay
    TripAdvisor reviews using Review Express.
    Xero
    e-distribution within mycloud PMS
    authorize-net PCI compliant and certified Payment gateway to process credit card payments
    Paypal
    Desktop accounting software
    Incremental direct bookings from the world’s largest travel site​
    Start accepting card payments ​on front desk, Web booking engine or by telephone

  • What platforms does this service support?
  • Cloud PMS

  • What is this service generally used for?
  • Complete Hotel Management System to manage reservations, check-in, check-out, guest history, feedbacks, travel agents & companies.

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

Publisher:

Founded:
2013
Based in:
New York
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
23.6k
Followers:
162

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Second CRM
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English, Thai, Malay, Indonesian, Vietnamese, Chinese
Regional Restrictions:
No restrictions.

Other:

Who uses mycloud
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English, Italian, Greek
Regional Restrictions:
No restrictions.
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