Compare Q Customer vs Floranext vs KnoBis

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Crozscore:

54%
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17%
interest falling

Crozscore:

81%
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87%
41%
interest rising
Q Customer screenshot view 1 more Floranext screenshot view 1 more KnoBis screenshot view 1 more

Software Description:

With our segmenting tools, you can create targeted customer lists based on product purchased, lifetime spend, new vs. returning, geography, and other filters to improve your engagement and conversion. We also provide best practice recommendations for your customer email programs to make you (and them) much happier.

Is your customer data stuck in silos? We sync with your sales channels, email marketing tools, Google Analytics, and other services to create dynamic customer profiles that update automatically. Never worry about changing platforms and losing valuable customer information.

Our dashboard gives you a clean, simple view of who is buying, which products they like, where they come from, and other key performance indicators.

Self-Serve
Our platform helps business users answer more questions about their customers on their own.

Data Discovery
More than just visualization, simple but powerful query building for those who want to explore.

Collaboration
Workspace for collaborative Q&A, report building, and sharing customer insights to improve ideation across teams.

List Building
Build customer lists and an automated workflow to export them to existing execution tools.

Software Description:

We have been florists for over 40 years, running one of the most successful flower shops in the country. When we couldn’t find a florist website, floral POS solution, or other florist software that met our needs, we created Floranext.

At Floranext, we believe in great ecommerce and point-of-sale solutions that support florist independence. We think florist websites, floral POS, and florist software should be fun, easy to use, look great, and be affordable for any florist. Our software is available on web and also on iPad (iOS).

Our Florist POS is the leading independent software solution for flower shops – we have customers in 17 countries. We pride ourselves on great customer support and powerful but easy-to-use software that any flower shop employee can use.

Floranext’s Florist Point of Sale is a state-of-the art florist software system that saves you time and helps your run your entire flower shop more efficiently.

Our POS is built just for flower shops. House accounts, a wedding-event proposal manager, florist ticket printing, customer management, birthday/holiday reminders for customers, flexible credit card processing and more. Floranext is a complete florist POS system.

We make it easy to start with a new florist POS system or switch from an existing wire service POS. We help you transfer your customer base over (free of charge) and set up your computers and printers.

Floranext’s florist websites are custom built for flower shops. Websites can be pre-loaded with a florist product catalog and add-on gift items like balloons and chocolates. The website checkout has card message, delivery dates, and customizable delivery charges.

Our websites let you design your own site – choose from twelve different themes – then add front page banners and backgrounds to give the shop a unique look and feel. Designs take only a few minutes and there is no special skills required.

Our websites are search engine optimized to give you maximum exposure. There are also links to your social media pages like Facebook, Twitter, Pinterest and more.

We’ve combined all of our florist experience and tech know-how to create a one of a kind florist point of sale. Our POS will let you take and complete orders and save customer information on a single page. Our cloud-based platform makes it easy to set up on the computers and hardware your store already has meaning there’s no need to buy overpriced or difficult to install hardware.

Our florist technology is easy to use and our streamlined design makes training your staff a breeze. Our customer service team is eager to address any questions you might have. We also know how important good record keeping is for small businesses and offer sales, tax, house account, and inventory reports. As a Floranext customer you’ll own all of your data and it can be printed or exported into a spreadsheet at any time.

Software Description:

KnoBis is a knowledge base software that allows companies to capture and organise knowledge generated in teams, and make it shareable and accessible to those who need them. It boosts employee productivity and its social elements fuel employee engagement.

We understand knowledge is created not just in the form of documents and long form articles but also in conversations. KnoBis allows you to capture knowledge, whether they be in any form, and make it accessible at your place of choice, e.g. your Slack channel. Common use cases of KnoBis include sales enablement (knowledge base for sales teams) and customer support enablement (knowledge base for support teams & customer self support).

KnoBis also has a deep integration with Slack that allows Slack users to capture and access knowledge right from their Slack channels.

Features:

  • Analytics
  • Customer Management
  • Dashboard

Features:

  • Stripe
  • Calendar Management
  • Multi-Currency
  • Payment Processor
  • Contact Management
  • Scheduling
  • API
  • External Integrations
  • Data Visualization
  • Data Export
  • Notifications
  • Dashboard
  • Customer Management
  • Inventory Tracking
  • Multi-User
  • Data Import

Features:

  • Google Apps Integration
  • Data Import
  • External Integrations
  • History/Version Control
  • Multi-User
  • Project Management
  • Notifications
  • File Sharing
  • Document Comparison
  • Email Integration
  • File Transfer
  • API

Summary:

  • CRM and customer segmenting for E-commerce

Summary:

    No key features associated with this application.

Summary:

  • Capture knowledge in any format

  • Powerful search with the ability to search through documents

  • Configurable taxonomy and user role management

  • In built content health monitoring engine

  • Built in versioning system along with in-browser experience to read article attachments

Florist Point of Sale (POS)

$99.00
1 user(s) / month
Included in plan:
  • Take Delivery or Walk-In Orders
  • Delivery Routing
  • Floral House Accounts
  • Flexible Credit Card Processing
  • Management Reports
  • Florist Ticket Printing
  • Quickbooks Integration
  • Use on Web or iPad

Florist Websites

$29.99
1 user(s) / month
Included in plan:
  • Floral Ecommerce
  • Florist Delivery Charges
  • Florist Image Catalog
  • Design Your Own Website

Florist Wedding/Event Proposals

$49.99
1 user(s) / month
Included in plan:
  • Floral Shopping List
  • Profit Calculator
  • Floral Catalog
  • Email and Print Proposals

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Quickbooks

  • Who are the main user groups of this service?
  • Florist, Flower Shops, Florists, Green Houses, Green House, Bakeries, Chocolatiers, Retail, Flower Schools, Flower Design Schools, Floral Design Schools, Floral Schools, Colleges, Universities, Small Business, Large Businesses.

  • Does this service offer an API?
  • Yes

  • Does this service integrate with any other apps?
  • Floranext does integrate with Quick Books Online and Flower Shop Network.

  • What is this service generally used for?
  • The Service is generally used for imputing orders either through the POS or over the web. Tracking customer information, delivery said product sold by routing Deliveries.

  • What platforms does this service support?
  • Windows 7 or Newer, Mac OS, Safari, Frefox, Chrome, iPad, iPhone, Android, and much more.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Floranext has Customer support that can help with any issue that may arise. They can be contacted through phone, live chat, ticket submission, or email. Floranext does have a help desk with articles showing customers how to perform or do certain tasks.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer an API?
  • Yes

  • Does this service integrate with any other apps?
  • Yes, it is supported by Open APIs

  • What are some applications this service is commonly used in tandem with?
  • Slack
    Sales CRM
    Customer Support /Help desk software

  • What platforms does this service support?
  • Web App

  • What is this service generally used for?
  • Capture and manage knowledge generated in teams so that it can be accessed by others.

  • Who are the main user groups of this service?
  • Medium to large size companies
    Slack users
    Sales and customer support teams

Publisher:

Founded:
2013
Based in:
New York
Employees:
2-10
Likes:
Followers:

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Regional Restrictions:
No restrictions.

Other:

Who uses Floranext
  • Personal
  • Freelance
  • Startups
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses KnoBis
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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