Compare Q Customer vs Improvely vs Zendesk

More Information More Information More Information

Crozscore:

55%
what is this?
18%
interest falling

Crozscore:

85%
what is this?
94%
38%
no significant changes

Crozscore:

85%
what is this?
78%
66%
interest rising
Q Customer screenshot view 1 more Improvely screenshot view 1 more Zendesk screenshot

Software Description:

With our segmenting tools, you can create targeted customer lists based on product purchased, lifetime spend, new vs. returning, geography, and other filters to improve your engagement and conversion. We also provide best practice recommendations for your customer email programs to make you (and them) much happier.

Is your customer data stuck in silos? We sync with your sales channels, email marketing tools, Google Analytics, and other services to create dynamic customer profiles that update automatically. Never worry about changing platforms and losing valuable customer information.

Our dashboard gives you a clean, simple view of who is buying, which products they like, where they come from, and other key performance indicators.

Self-Serve
Our platform helps business users answer more questions about their customers on their own.

Data Discovery
More than just visualization, simple but powerful query building for those who want to explore.

Collaboration
Workspace for collaborative Q&A, report building, and sharing customer insights to improve ideation across teams.

List Building
Build customer lists and an automated workflow to export them to existing execution tools.

Software Description:

Improvely combines click and conversion tracking, click fraud detection, landing page split testing, and affiliate marketing tools into one easy-to-use platform.
Learn where every new customer came from — what site, web search or ad click first brought them to your shop.

Keep track of the cost, revenue and profit of your Google AdWords, Bing Ads, Facebook and other advertising — all in one report.

Get notified instantly of PPC click fraud — stop paying for fake clicks!

Software Description:

Zendesk provides a customer service platform designed to bring organizations and their customers closer together.

With more than 50,000 customer accounts, Zendesk is used by organizations in 140 countries to provide support in more than 40 languages.

Zendesk is a beautifully simple customer service platform. It enables companies to provide great customer service, scale with self-service options, and differentiate with proactive engagement. The result is customer relationships that are more meaningful, personal, and productive – all at a lower cost.

Features:

  • Analytics
  • Customer Management
  • Dashboard

Features:

Features:

  • Chat
  • Customer Management
  • Email Integration

Summary:

  • CRM and customer segmenting for E-commerce

Summary:

  • Track your ads: Improvely allows you to analyze the origins of every sale or signup on your website, whether it's organic traffic or a paid marketing campaign.

  • Measure your advertising results: Improvely gives you the key performance metrics in a single report to track the cost, revenue and profit from your advertising campaign. It’s there to give you clarity on your conversions.

  • Monitor for click fraud: The Improvely monitoring systems inspect every click for signs of suspicious activity on your ads. Not only will you be alerted to possible PPC click fraud instantly, Improvely will provide you with the necessary tools to get your money back and prevent further losses.

  • Monthly plans to suit your shop size: With two weeks free, Improvely gives you time to work out which monthly plan best meets your needs. Plans start at $29/month and can be cancelled at any time.

Summary:

  • Multi-channel support: email, web, phone, chat, social media

  • Flexible ticket management with automated workflow

  • Customer facing web interface that you can easily brand

  • Brings all your customer conversations into one place

  • Time-saving tools like ticket views, triggers, and automations

  • Robust reporting and advanced analytics

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
2013
Based in:
New York
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Lansdale
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2007
Based in:
San Francisco
Employees:
1001-5000
Likes:
119k
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
Back to top