Compare Q Customer vs Zendesk vs eKco

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Crozscore:

55%
what is this?
18%
interest falling

Crozscore:

85%
what is this?
78%
66%
no significant changes

Crozscore:

53%
what is this?
19%
interest falling
Q Customer screenshot view 1 more Zendesk screenshot eKco screenshot

Software Description:

With our segmenting tools, you can create targeted customer lists based on product purchased, lifetime spend, new vs. returning, geography, and other filters to improve your engagement and conversion. We also provide best practice recommendations for your customer email programs to make you (and them) much happier.

Is your customer data stuck in silos? We sync with your sales channels, email marketing tools, Google Analytics, and other services to create dynamic customer profiles that update automatically. Never worry about changing platforms and losing valuable customer information.

Our dashboard gives you a clean, simple view of who is buying, which products they like, where they come from, and other key performance indicators.

Self-Serve
Our platform helps business users answer more questions about their customers on their own.

Data Discovery
More than just visualization, simple but powerful query building for those who want to explore.

Collaboration
Workspace for collaborative Q&A, report building, and sharing customer insights to improve ideation across teams.

List Building
Build customer lists and an automated workflow to export them to existing execution tools.

Software Description:

Zendesk provides a customer service platform designed to bring organizations and their customers closer together.

With more than 50,000 customer accounts, Zendesk is used by organizations in 140 countries to provide support in more than 40 languages.

Zendesk is a beautifully simple customer service platform. It enables companies to provide great customer service, scale with self-service options, and differentiate with proactive engagement. The result is customer relationships that are more meaningful, personal, and productive – all at a lower cost.

Software Description:

Whether it's instructional training, video clips or digital art, eKco helps you monetize and create a revenue stream with your content in less than 10 minutes.

Simple to use, highly customizable, ready to accept payments out of the box, and with no commissions or transaction fees. If you've got content to sell, eKco makes it easy!

Features:

  • Analytics
  • Customer Management
  • Dashboard

Features:

  • Chat
  • Customer Management
  • Email Integration

Features:

Summary:

  • CRM and customer segmenting for E-commerce

Summary:

  • Multi-channel support: email, web, phone, chat, social media

  • Flexible ticket management with automated workflow

  • Customer facing web interface that you can easily brand

  • Brings all your customer conversations into one place

  • Time-saving tools like ticket views, triggers, and automations

  • Robust reporting and advanced analytics

Summary:

  • Everything you need to sell video in one simple application. No special tools or skills required

  • Full support for a range of video, audio, and downloadable content

  • No commissions, splits, or hidden fees. Just a simple monthly service fee

  • Domain integration and full range of customization options to make your account your very own

  • Receive payments directly into your account with our in-built PayPal integration

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
2013
Based in:
New York
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
2007
Based in:
San Francisco
Employees:
1001-5000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
55
Followers:
456

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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