Compare Q Customer vs Digital River vs Demandware

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Crozscore:

54%
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19%
interest falling

Crozscore:

71%
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25%
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Crozscore:

82%
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64%
45%
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Q Customer screenshot view 1 more Digital River screenshot view 3 more Demandware screenshot view 1 more

Software Description:

With our segmenting tools, you can create targeted customer lists based on product purchased, lifetime spend, new vs. returning, geography, and other filters to improve your engagement and conversion. We also provide best practice recommendations for your customer email programs to make you (and them) much happier.

Is your customer data stuck in silos? We sync with your sales channels, email marketing tools, Google Analytics, and other services to create dynamic customer profiles that update automatically. Never worry about changing platforms and losing valuable customer information.

Our dashboard gives you a clean, simple view of who is buying, which products they like, where they come from, and other key performance indicators.

Self-Serve
Our platform helps business users answer more questions about their customers on their own.

Data Discovery
More than just visualization, simple but powerful query building for those who want to explore.

Collaboration
Workspace for collaborative Q&A, report building, and sharing customer insights to improve ideation across teams.

List Building
Build customer lists and an automated workflow to export them to existing execution tools.

Software Description:

Digital River is the provider of eCommerce, e-marketing, and payment solutions to companies around the world. It helps them build, develop, and manage their sales activities. Main clients of Digital River are game publishers, branded companies, as well as digital and media businesses.

This SaaS solution personalizes shopping practices and helps process orders. It utilizes open architecture, tools, and APIs to localize and contextualize the whole experience supporting everything from subscriptions to payments.

Digital River offers its clients a comprehensive suite of eCommerce tools that can help them decrease costs, satisfy customers, and improve productivity. The platform also features Multi-Locale Management, enabling sellers to conduct their business from almost anywhere.

Software Description:

Demandware Commerce provides the acceleration, activity, innovation, and excellent business solutions needed for mastering the always changing retail reality. The platform is designed to encourage consumer engagement through various devices, channels, and locations.

This cloud-based software offers its technology to eCommerce retailers to handle both core commerce functions and complex operations that their business lays ahead. Demandware's uniqueness is in its two-way use. It can be used not just for creating eCommerce websites, but also for linking partners' handles to it for store owners through Demandware’s LINK program.

When it comes to integrations with third-party applications, Demandware places itself as an omnichannel platform integrating eCommerce, POS, and order management into one program. This way, it eliminates all limitations and complexities of old-fashioned licensed and hosted application, so users can focus on the strategic business initiatives that drive growth without disruption.

Features:

  • Analytics
  • Customer Management
  • Dashboard

Features:

  • Supplier Management
  • Product Catalog
  • Notifications
  • API
  • Order management
  • Dashboard
  • Billing/Invoicing
  • Inventory Tracking
  • Customer Management
  • PayPal
  • External Integrations
  • Multi-Currency
  • Payment Processor
  • Tax Management

Features:

  • Stripe
  • PayPal
  • Dashboard
  • Scheduling
  • Notifications
  • A/B Testing
  • Data Import
  • Data Export
  • API
  • Product Catalog
  • Order management
  • External Integrations

Summary:

  • CRM and customer segmenting for E-commerce

Summary:

  • Back-office Infrastructure

  • Channel Partner Management

  • Global Tax Services

  • Commerce of Things

  • Global Fulfillment

  • Enterprise Global Commerce

  • In-app Solutions

  • Merchandising

  • Risk Management

  • Internet Bank Payments

Summary:

  • Speed and Agility

  • Continuous Innovation

  • Scalable, Secure, and Reliable

  • Superior Growth, Superior Economics

  • eCommerce

  • Publish and Syndicate Relevant Content

  • Connect Consumers to Products

  • Manage Product-level Inventory Availability

  • Channel Management

  • Central Customer Management

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with eCommerce websites.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Community Support, Online Support, Phone Support, Video Tutorials.

  • Does this service offer an API?
  • Yes, Digital River offers REST APIs.

  • Does this service integrate with any other apps?
  • Integrations: Invodo, Channel Advisor, ChannelIQ, Tealium, RichRelevance, Translations.com, Bazaar Voice, Sheer ID, Adobe, Slalom Consulting, Rauza, Isobar, Mirum, Ingram, FedEx, DCL.

  • What platforms does this service support?
  • Digital River is a web-based software.

  • Who are the main user groups of this service?
  • Main clients of Digital River are businesses of all sizes in a variety of industry segments including retail, entertainment, gaming, travel & leisure, software & services, and consumer goods.

  • What is this service generally used for?
  • This service is generally used as a cloud commerce tool.

FAQs:

    Does this service integrate with any other apps?
  • Integrations: MailChimp, Dell Boomi, Yotpo, Optimizely, Bynder, DataFeedWatch, Worldpay POS, Workato, Bronto, Talkable, ContactPigeon, Paysafe, Shipwire, Smartling, FoxMetrics, Fresh Relevance, VePlatform, Magnetic, and Salesforce.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Online Support, and Phone Support.

  • What platforms does this service support?
  • This is a cloud-based service.

  • Does this service offer an API?
  • Yes, it offers an API.

  • Who are the main user groups of this service?
  • The main users of Demandware are eCommerce store owners, from SMEs to big names like Adidas, Barneys New York, Brooks Brothers, Crocs, Ecco, FILA, Godiva, Kate Spade, Loreal, Lancome, New Balance, PacSun, Panasonic, Pier1 Imports, UGG, and more.

  • What is this service generally used for?
  • Demandware is generally used as a cloud-based eCommerce platform.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Salesforce.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

Publisher:

Founded:
2013
Based in:
New York
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Minnetonka
Employees:
1001-5000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Digital River
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Chinese, Japanese, English, German
Regional Restrictions:
No restrictions.

Other:

Who uses Demandware
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Chinese, Japanese, Italian, English, French, German
Regional Restrictions:
No restrictions.
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