Compare Q Customer vs Demandware vs Bigcommerce

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Crozscore:

55%
what is this?
18%
interest falling

Crozscore:

83%
what is this?
64%
45%
interest rising

Crozscore:

86%
what is this?
78%
65%
no significant changes
Q Customer screenshot view 1 more Demandware screenshot view 1 more Bigcommerce screenshot view 1 more

Software Description:

With our segmenting tools, you can create targeted customer lists based on product purchased, lifetime spend, new vs. returning, geography, and other filters to improve your engagement and conversion. We also provide best practice recommendations for your customer email programs to make you (and them) much happier.

Is your customer data stuck in silos? We sync with your sales channels, email marketing tools, Google Analytics, and other services to create dynamic customer profiles that update automatically. Never worry about changing platforms and losing valuable customer information.

Our dashboard gives you a clean, simple view of who is buying, which products they like, where they come from, and other key performance indicators.

Self-Serve
Our platform helps business users answer more questions about their customers on their own.

Data Discovery
More than just visualization, simple but powerful query building for those who want to explore.

Collaboration
Workspace for collaborative Q&A, report building, and sharing customer insights to improve ideation across teams.

List Building
Build customer lists and an automated workflow to export them to existing execution tools.

Software Description:

Demandware Commerce provides the acceleration, activity, innovation, and excellent business solutions needed for mastering the always changing retail reality. The platform is designed to encourage consumer engagement through various devices, channels, and locations.

This cloud-based software offers its technology to eCommerce retailers to handle both core commerce functions and complex operations that their business lays ahead. Demandware's uniqueness is in its two-way use. It can be used not just for creating eCommerce websites, but also for linking partners' handles to it for store owners through Demandware’s LINK program.

When it comes to integrations with third-party applications, Demandware places itself as an omnichannel platform integrating eCommerce, POS, and order management into one program. This way, it eliminates all limitations and complexities of old-fashioned licensed and hosted application, so users can focus on the strategic business initiatives that drive growth without disruption.

Software Description:

Bigcommerce is a leading e-commerce platform for fast-growing businesses. Sell more with an online store powered by Bigcommerce.

Features:

  • Analytics
  • Customer Management
  • Dashboard

Features:

  • Stripe
  • PayPal
  • Dashboard
  • Scheduling
  • Notifications
  • A/B Testing
  • Data Import
  • Data Export
  • API
  • Product Catalog
  • Order management
  • External Integrations

Features:

  • API

Summary:

  • CRM and customer segmenting for E-commerce

Summary:

  • Speed and Agility

  • Continuous Innovation

  • Scalable, Secure, and Reliable

  • Superior Growth, Superior Economics

  • eCommerce

  • Publish and Syndicate Relevant Content

  • Connect Consumers to Products

  • Manage Product-level Inventory Availability

  • Channel Management

  • Central Customer Management

Summary:

    No key features associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service integrate with any other apps?
  • Integrations: MailChimp, Dell Boomi, Yotpo, Optimizely, Bynder, DataFeedWatch, Worldpay POS, Workato, Bronto, Talkable, ContactPigeon, Paysafe, Shipwire, Smartling, FoxMetrics, Fresh Relevance, VePlatform, Magnetic, and Salesforce.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Online Support, and Phone Support.

  • What platforms does this service support?
  • This is a cloud-based service.

  • Does this service offer an API?
  • Yes, it offers an API.

  • Who are the main user groups of this service?
  • The main users of Demandware are eCommerce store owners, from SMEs to big names like Adidas, Barneys New York, Brooks Brothers, Crocs, Ecco, FILA, Godiva, Kate Spade, Loreal, Lancome, New Balance, PacSun, Panasonic, Pier1 Imports, UGG, and more.

  • What is this service generally used for?
  • Demandware is generally used as a cloud-based eCommerce platform.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Salesforce.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
2013
Based in:
New York
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Austin
Employees:
201-500
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Demandware
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, German, Japanese, Chinese, Italian, French
Regional Restrictions:
No restrictions.

Other:

Who uses Bigcommerce
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Regional Restrictions:
No restrictions.
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