Compare Q Customer vs ChannelAdvisor

More Information More Information

Crozscore:

55%
what is this?
18%
interest falling

Crozscore:

88%
what is this?
85%
51%
no significant changes
Q Customer screenshot view 1 more ChannelAdvisor screenshot view 5 more

Software Description:

With our segmenting tools, you can create targeted customer lists based on product purchased, lifetime spend, new vs. returning, geography, and other filters to improve your engagement and conversion. We also provide best practice recommendations for your customer email programs to make you (and them) much happier.

Is your customer data stuck in silos? We sync with your sales channels, email marketing tools, Google Analytics, and other services to create dynamic customer profiles that update automatically. Never worry about changing platforms and losing valuable customer information.

Our dashboard gives you a clean, simple view of who is buying, which products they like, where they come from, and other key performance indicators.

Self-Serve
Our platform helps business users answer more questions about their customers on their own.

Data Discovery
More than just visualization, simple but powerful query building for those who want to explore.

Collaboration
Workspace for collaborative Q&A, report building, and sharing customer insights to improve ideation across teams.

List Building
Build customer lists and an automated workflow to export them to existing execution tools.

Software Description:

ChannelAdvisor is a comprehensive solution for online retailers that manage their entire business process, from marketing and sales to product listing and shipping. It functions with most of the global online marketplaces (such as eBay and Amazon), social media, and digital marketing platforms.

The suite offers numerous dashboards, so users can make vital decisions on the basis of insights and reports, as well as on competitors' price tracking. It is also possible to adjust pricing based on predefined criteria, make social media campaigns, and promote products.

ChannelAdvisor is especially strong in the Product Intelligence feature, so it is easy for retailers to be ahead of product content and merchandising issues. The platform can leverage a single inventory feed, while Product Content Optimization tool makes it more likely for a product to rise in search results and make more purchases.

Features:

  • Analytics
  • Customer Management
  • Dashboard

Features:

  • Stripe
  • PayPal
  • Product Catalog
  • Dashboard
  • Scheduling
  • Notifications
  • Keyword Tracking
  • Data Import
  • API
  • A/B Testing
  • External Integrations
  • Data Export
  • Marketing Automation
  • Order management

Summary:

  • CRM and customer segmenting for E-commerce

Summary:

  • Amazon and eBay Syncing

  • Schedule Product Listings

  • Webstore Creation

  • Proximity Order Routing

  • Agile Cross-Border Trade Framework

  • Product Variations

  • Multi-Channel Product Listings Option

  • Cross-Channel Inventory Management

  • Digital Marketing Solution

  • Order Management

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What platforms does this service support?
  • This is a web-based service.

  • Does this service integrate with any other apps?
  • Integrations: MailChimp, ShippingEasy, CrazyLister, Finale Inventory, Grow.com, Ordoro, Acctivate, 3PL Central Warehouse Mgr, Peoplevox WMS, SkuVault, Bitium, Infoplus, ShipRush, Bronto, SphereWMS, Parcelhub Shipping, Shipwire.

  • Does this service offer an API?
  • Yes, it offers APIs.

  • What is this service generally used for?
  • This service is generally used as an eCommerce platform.

  • Who are the main user groups of this service?
  • Main users of ChannelAdvisor are small and medium-sized companies looking to offer items for sale in different online stores.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Online Support, Phone Support, Video Tutorials.

Publisher:

Founded:
2013
Based in:
New York
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
10.4k
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses ChannelAdvisor
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Portuguese, German, Dutch, French, Spanish, Italian, Chinese, Japanese
Regional Restrictions:
No restrictions.
Back to top