Compare Pypestream vs LiveChat vs CraftAR

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Crozscore:

66%
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33%
interest falling

Crozscore:

90%
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89%
53%
interest falling

Crozscore:

69%
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39%
interest falling
Pypestream screenshot view 2 more LiveChat screenshot view 2 more CraftAR screenshot

Software Description:

Using Pypestream’s secure and enterprise-grade solution, powered by messaging, AI and chatbots, enterprises can deliver the experience their customers are expecting.

Our customer experience team ensures a successful implementation by leveraging best practices, advanced analytics and reporting tools.

Pypestream is implemented across 10 industry verticals such as Insurance, Healthcare, Utilities, Telecommunications, Consumer Goods, Travel and Hospitality and government.

Software Description:

LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website.

In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time.

LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.

Software Description:

Users just scan items they see in ads, magazines, and catalogs to read reviews, launch product demos or click to add items to their shopping carts.

Create amazing Image Recognition apps in five steps: Choose and mix technologies; Choose where to run and how to deliver the content; Upload and create content using our Content Management System; Develop for free; and Go live and keep building.

Features:

  • Analytics
  • Data Export
  • A/B Testing
  • SAP Integration
  • Batch Permissions & Access
  • Notifications
  • Click-to-Dial
  • Chat
  • External Integrations
  • Scheduling
  • Dashboard
  • Multi-User
  • Lead Management
  • Data Visualization
  • API

Features:

  • Chat
  • Dashboard
  • Customer Management
  • External Integrations
  • Batch Permissions & Access
  • Multi-User
  • Notifications
  • Google Apps Integration
  • Lead Management
  • Data Export
  • Data Import
  • Email Integration
  • API
  • Lead Scoring
  • Third-Party Plugins/Add-Ons
  • Scheduling
  • File Sharing
  • 2-Factor Authentication

Features:

  • Customer Management
  • API

Summary:

  • Digitally transform and automate customer engagements.

  • Secure and enterprise-grade solution.

  • Powered by messaging, AI and chatbots.

  • Implemented across 10 industry verticals such as Insurance, Healthcare, Utilities, Telecommunications, Consumer Goods, Travel and Hospitality and government.

  • Use Pypestream for customer service, marketing and promotion and internal processes.

  • Build your own chatbots.

  • Our customer experience team ensures successful implementation.

Summary:

  • Tickets: Keeps the communication going and handles cases via tickets.

  • Customization: Fine-tuning of the look and developing user's brand awareness.

  • Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives.

  • File-sharing: Sharing files with website visitors over chat.

  • Reports: Data gathered by LiveChat is available in easy to read statistics and graphs.

  • Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.

Summary:

    No key features associated with this application.

Pricing:

  • Starting from: $16.00/month
  • Credit card required: N/A
  • LiveChat is offered as SaaS, and comes with a 30-day free trial. There are 4 plans to choose from:

    • Starter - $16/seat/month
    • Team - $33/seat/month
    • Business - $50/seat/month
    • Enterprise - $149/seat/month

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Full customer support, training and guides are available.

  • What platforms does this service support?
  • Web, Mobile, SMS, & FB.

  • Does this service offer an API?
  • Yes, we have full open APIs.

  • What is this service generally used for?
  • Reducing servicing costs, reducing acquisition costs, and improving customer satisfaction and loyalty.

  • Who are the main user groups of this service?
  • Customer service teams, Customer engagement teams, Marketing teams, and internal teams.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics.

  • Does this service offer guides, tutorials and or customer support?
  • Support is provided 24/7/365 via live chat, email, phone, knowledge base.

  • Who are the main user groups of this service?
  • Sales and support teams in industries of all sizes.

  • What platforms does this service support?
  • LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android.

  • Does this service offer an API?
  • LiveChat is available for custom integrations over REST-based API.

  • Does this service integrate with any other apps?
  • It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available.

  • What is this service generally used for?
  • LiveChat is generally used as a real-time chat tool for customer services and online sales.

FAQs:

    No FAQs associated with this application.

Publisher:

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Publisher:

Founded:
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Based in:
Wroclaw
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Publisher:

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Other:

Who uses Pypestream
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, English
Regional Restrictions:
No restrictions.

Other:

Who uses LiveChat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Regional Restrictions:
No restrictions.

Other:

Who uses CraftAR
  • Startups
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, English
Regional Restrictions:
No restrictions.
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