Pure Chat is the best live chat tool for small business websites & sales professionals.
It's easy to set up with a customizable widget that allows you to change your widget to any color, add any image, customize your text and animate.
Operators receive a number of features such as chat transcripts, operator statistics, and scheduling.
About Zoho SalesIQ
Zoho SalesIQ is a customer engagement and live chat platform that helps businesses communicate with their website visitors and customers in real time. It comes equipped with built-in audio calling, screen sharing, visitor information, lead identification, a drag-and-drop custom bot builder, an AI-driven chatbot with a human touch that automates your customer engagement, and much more.
SalesIQ is optimized to suit the customer communication needs of both B2B and B2C businesses of all sizes and can help businesses tailor their marketing efforts and sales strategies to better target and convert potential customers.
It is trusted by over 450,000 businesses, including giants like Mahindra & Mahindra, Renault, IIFL, Suzuki, Zee5, Fluitec, Borner Corp., to serve their customers at every stage of the customer lifecycle.
SalesIQ is live chat software starting at $0 that scales with your business without burning a hole in your pocket.
Features
Analytics
API
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Review Monitoring
Net Promoter Score
Features
API
Batch Permissions & Access
Chat
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Email Integration
External Integrations
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Click-to-Dial
Summary
Live chat for your website
Easy to set up fully customizable widget.
Chat transcripts to pick up conversations where you left off.
Monitor how operators are doing with rating statistics.
Take chats on the go with Pure Chat mobile apps.
Summary
Real-time visitor tracking: Get detailed visitor tracking data, including page views, location, and referral sources, to help your business better understand your visitors and personalize the buyer journey.
Nudge leads with the right message: Trigger conversations based on a wide range of parameters such as pages visited, country, or even a certain activity on the website like a payment failure.
Multiple communication modes: Choose the best communication mode, like audio call or screen share, to assist customers in the best possible way.
Single portal for multiple channels: Engage with customers spread across multiple channels—be it FB Messenger, WhatsApp, or even Instagram—through a single dashboard.
Auto-pilot customer support: Build codeless bots with near-human capabilities that can easily help you scale up your customer support.
Multiple language support: SalesIQ is available in 28+ languages, making it easier for businesses to communicate with a global audience.
Plug-and-play integration with 30+ apps: SalesIQ can be seamlessly integrated with other Zoho tools, such as Zoho CRM and Zoho Desk, Clearbit, Google Analytics allowing businesses to easily access and analyze customer data from a single platform.
Pricing
Free
Free
Included in plan:
1 brand
Visitor insights (10K visitors/month)
100 chat sessions/month
Canned replies
Basic visitor information
Voice note
File sharing
Mobile SDK
Credit card masking
Integration with Zoho apps
Integration with CMS and E-commerce platforms
Desktop apps
Daily reports (scheduled)
Basic
$7.00
1 user(s) / month
Included in plan:
Everything in FREE plus
Visitor insights (50K visitors/month)
1000 chat sessions/month
1 custom chatbot
Advanced visitor information
Email signature chat
Departments
FAQs
Articles
Chat routing
Chat transfer
Group chat
Proactive chat triggers
Lead scoring and company scoring
Business hours
Branding
Visitor-side chat history
Click-to-call
Audio call
Screensharing
Third-party integrations
Professional
$12.75
1 user(s) / month
Included in plan:
Everything in BASIC plus
Visitor insights (100K visitors/month)
Unlimited chat sessions
5 custom chatbots
Facebook Messenger
Instagram
WhatsApp
Telegram
Custom widgets
Block IP
Operator chat monitoring
Weekly and monthly reports (scheduled)
Real-time reporting
Apple TV app
Enterprise
$20.00
1 user(s) / month
Included in plan:
Everything in PROFESSIONAL plus
Visitor insights (200K visitors/month)
Chat translation
10 custom chatbots
Answer Bot Zia
Autopilot
Tags
Smart suggestions Zia
Company profile enrichment Zia
Profanity management
Integrations with Cloud Telephony and PBX systems
FAQs
No FAQs associated with this application.
FAQs
What is this service generally used for?
To convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Get started now with our forever free plan.
Does this service offer guides, tutorials and or customer support?
Yes.
What platforms does this service support?
SalesIQ is available in web browser, android and iOS platforms
Does this service offer an API?
Yes.
What are some applications this service is commonly used in tandem with?
It is most commonly used in tandem with all leading CRM and Help Desk Softwares
Does this service offer multi-user capability (e.g. teams)?
Yes.
Does this service integrate with any other apps?
Zoho SalesIQ offers 'add-ons' across 70+ CMS, ecommerce, and email marketing platforms that help you close more deals while tracking your website visitors in real-time. Use our Developer API to integrate business applications.
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