Compare Pure Chat vs Zendesk vs REVE Chat

Software Description:

Pure Chat is the best live chat tool for small business websites & sales professionals.

It's easy to set up with a customizable widget that allows you to change your widget to any color, add any image, customize your text and animate.

Operators receive a number of features such as chat transcripts, operator statistics, and scheduling.

Software Description:

Zendesk provides a customer service platform designed to bring organizations and their customers closer together.

With more than 50,000 customer accounts, Zendesk is used by organizations in 140 countries to provide support in more than 40 languages.

Zendesk is a beautifully simple customer service platform. It enables companies to provide great customer service, scale with self-service options, and differentiate with proactive engagement. The result is customer relationships that are more meaningful, personal, and productive – all at a lower cost.

Software Description:

REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform.

REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto Triggers, Visitor Analytics, Queuing, fully customizable chat banner and more to personalize every customer interaction across multiple channels.

Features:

Features:

• Chat
• Customer Management
• Email Integration

Features:

• Click-to-Dial
• Email Integration
• Third-Party Plugins/Add-Ons
• Marketing Automation
• Notifications
• External Integrations
• Chat
• API
• Multi-User
• Dashboard
• Scheduling

Summary:

• Live chat for your website

• Easy to set up fully customizable widget.

• Chat transcripts to pick up conversations where you left off.

• Monitor how operators are doing with rating statistics.

• Take chats on the go with Pure Chat mobile apps.

Summary:

• Multi-channel support: email, web, phone, chat, social media

• Flexible ticket management with automated workflow

• Customer facing web interface that you can easily brand

• Brings all your customer conversations into one place

• Time-saving tools like ticket views, triggers, and automations

• Robust reporting and advanced analytics

Summary:

• Facebook Chat Integration

• Voice Call

• Video Chat

• Viber Messaging

• Screen Sharing

• Visitor/IP Banning

• Email Forwarding

• ProActive Chat

• Chat Monitoring

• Visitor Analytics

Pricing:

• Starting from: $12.00/month
• Credit card required: N/A

• Discounts available for 1 and 2 year subscriptions

FAQs:

No FAQs associated with this application.

FAQs:

No FAQs associated with this application.

FAQs:

Does this service offer guides, tutorials and or customer support?

• Yes

Does this service offer multi-user capability (e.g. teams)?

• Yes

Does this service offer an API?

• Yes

Does this service integrate with any other apps?

• Yes

Publisher:

Publisher:

Publisher:

Other:

Other:

Other:

• Freelance
• Startups
• SMEs
• Enterprises

• Web App
• Windows

• Android