Compare Pure Chat vs ReviewTrackers vs UseResponse

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Crozscore

85%
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no significant changes

Crozscore

91%
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interest rising

Crozscore

90%
what is this?
interest rising
Pure Chat screenshot ReviewTrackers screenshot view 1 more UseResponse screenshot view 5 more

Software Description

Pure Chat is the best live chat tool for small business websites & sales professionals.

It's easy to set up with a customizable widget that allows you to change your widget to any color, add any image, customize your text and animate.

Operators receive a number of features such as chat transcripts, operator statistics, and scheduling.

Software Description

ReviewTrackers is an award-winning review monitoring and reputation management software platform, trusted by tens of thousands of businesses across the world.

Features of the SaaS platform include customisable review notifications, a centralised monitoring & management dashboard, powerful reporting & analytics, simplified multi-user collaboration & workflow management, and tools for efficient review response & review generation.

Software Description

With UseResponse, you can organize a community around your product or service, capture ideas, questions or problems, let customers vote for them and build further roadmap based on provided feedback.

Helpdesk ticketing system allows you to provide support to customers from various channels including email, an embeddable widget, contact form, and API.

Knowledgebase helps you organize articles and FAQs inside help center, provide customers with self-service and make your support tool more effective.

Reply instantly with Live Chat including channels such as FB Messenger, Skype, Widget, Telegram, and more.

Features

Features

  • 360 Degree Feedback
  • Analytics
  • API
  • Audience Targeting
  • Dashboard
  • Feedback Management
  • Keyword Tracking
  • Multi-Account
  • Multi-User
  • Notifications
  • Password & Access Management
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons

Features

  • History/Version Control
  • File Sharing
  • File Transfer
  • Contact Sharing
  • Time Management
  • Chat
  • Customer Management
  • Batch Permissions & Access
  • Lead Management
  • Dashboard
  • Notifications
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Contact Management
  • External Integrations
  • API
  • Email Integration
  • Data Export
  • Data Visualization
  • Analytics

Summary

  • Live chat for your website

  • Easy to set up fully customizable widget.

  • Chat transcripts to pick up conversations where you left off.

  • Monitor how operators are doing with rating statistics.

  • Take chats on the go with Pure Chat mobile apps.

Summary

  • Review Alerts

  • Customer Surveys

  • Reporting and Analytics

Summary

  • Instant Support

  • Build Product Roadmap

  • 10+ Support Channels

  • Widgets Embedded on Any Page

  • Capture Users Feedback

  • Ready Help Center

  • 100% Customization - UI / Modules

  • Integrations with Other Popular Services

  • Extended Analytics & Reports

Pricing

  • Starting from: $49.00/month
  • Credit card required: No
  • $49 Per Month / Per Location

Basic

$15.00
1 user(s) / month
Included in plan:
  • All Basic Features

Enterprise

$3,000.00
5 user(s) / month
Included in plan:
  • Premium Support
  • Integrations with 3rd party
  • Tickets Viibility
  • SLA (Service Level Agreement)
  • Business Hours
  • Multilingual Support & Multi-Forums

FAQs

    No FAQs associated with this application.

FAQs

    Who are the main user groups of this service?
  • Brick and Mortar Enterprise and Small Businesses

  • Does this service integrate with any other apps?
  • Hootsuite and Zapier

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, multi-level dashboard access for your entire team.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we are known for our world class white glove support that offers free training, guides and tutorials.

FAQs

    No FAQs associated with this application.

Publisher

Founded:
2012
Based in:
Scottsdale
Employees:
-
Likes:
Followers:

Publisher

Founded:
-
Based in:
Chicago
Employees:
-
Likes:
Followers:

Publisher

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Regional Restrictions:
No restrictions.

Other

Who uses ReviewTrackers
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
North America, Europe, Asia, Australia

Other

Who uses UseResponse
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Spanish, Japanese, German, Chinese, Italian, Dutch, English, French, Russian
Regional Restrictions:
No restrictions.
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