Compare Pure Chat vs ReviewTrackers vs EnjoyHQ

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Crozscore

85%
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no significant changes

Crozscore

91%
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interest rising

Crozscore

74%
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Pure Chat screenshot ReviewTrackers screenshot view 1 more EnjoyHQ screenshot view 3 more

Software Description

Pure Chat is the best live chat tool for small business websites & sales professionals.

It's easy to set up with a customizable widget that allows you to change your widget to any color, add any image, customize your text and animate.

Operators receive a number of features such as chat transcripts, operator statistics, and scheduling.

Software Description

ReviewTrackers is an award-winning review monitoring and reputation management software platform, trusted by tens of thousands of businesses across the world.

Features of the SaaS platform include customisable review notifications, a centralised monitoring & management dashboard, powerful reporting & analytics, simplified multi-user collaboration & workflow management, and tools for efficient review response & review generation.

Software Description

Understand your customers and build better products with confidence. EnjoyHQ is the customer research platform for data-driven product teams.

Get all your customer feedback and user research in one place. Centralize customer feedback, quantify customer requests, and use powerful search capabilities to discover insights and build better products.

Sync data from multiple channels, internal tools, and your database to centralize all customer feedback and user research in one place. Use powerful search functionality designed specifically for customer research, and find insights faster with search recommendations, smart term matching, and tons of filters.

Quantify and Segment Your Feedback
Build segmentation from customer data like user properties to focus on the needs and pain-points of high-value customers. Quickly find users and their metadata to get all of the context you need to have better conversations and make informed decisions. Import your customer data via Integrations, APIs and even spreadsheets!

Work Together
Align multiple teams around your customers, and empower your stakeholders to use data in their product decision making. Share insights with anyone in your organization while protecting sensitive data with user permissions that meet the needs of organizations of any size.

Features

Features

  • 360 Degree Feedback
  • Analytics
  • API
  • Audience Targeting
  • Dashboard
  • Feedback Management
  • Keyword Tracking
  • Multi-Account
  • Multi-User
  • Notifications
  • Password & Access Management
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons

Features

  • Contact Management
  • Third-Party Plugins/Add-Ons
  • Notifications
  • Email Integration
  • Data Visualization
  • Review Monitoring
  • Analytics
  • API
  • Multi-User
  • Dashboard
  • Data Import
  • Data Export
  • External Integrations
  • Prioritization
  • Google Apps Integration

Summary

  • Live chat for your website

  • Easy to set up fully customizable widget.

  • Chat transcripts to pick up conversations where you left off.

  • Monitor how operators are doing with rating statistics.

  • Take chats on the go with Pure Chat mobile apps.

Summary

  • Review Alerts

  • Customer Surveys

  • Reporting and Analytics

Summary

  • Native Integrations

  • Customer Segmentation

  • Data Visualizations

  • Research Projects

  • Spreadsheets, Word Docs and Video Uploads

  • Automatic Translations

  • Automation Rules

  • Tags and Users Property Manager

  • User Management

  • Import and Export APIs

Pricing

  • Starting from: $49.00/month
  • Credit card required: No
  • $49 Per Month / Per Location

FAQs

    No FAQs associated with this application.

FAQs

    Who are the main user groups of this service?
  • Brick and Mortar Enterprise and Small Businesses

  • Does this service integrate with any other apps?
  • Hootsuite and Zapier

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, multi-level dashboard access for your entire team.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we are known for our world class white glove support that offers free training, guides and tutorials.

FAQs

    Does this service integrate with any other apps?
    • Slack
    • Trello
    • Zendesk
    • Jira
    • Intercom
    • Drift
    • AppStore
    • PlayStore
    • Email
    • Jira Service Desk
    • Satismeter
    • Promoter
    • Delighted
    • Wootric
    • Typeform
    • Zapier
    • Salesforce
    • Twitter
    • Trustpilot
    • Ask Nicely
    • Help Scout
  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What is this service generally used for?
    • Customer Feedback Management
    • User Research Repository
  • Who are the main user groups of this service?
    • Data-driven senior product leaders
    • Research Operations and UX leaders
  • Does this service offer guides, tutorials and or customer support?
  • 24/7 customer support and VIP onboarding.

  • Does this service offer an API?
  • Import and export APIs.

Publisher

Founded:
2012
Based in:
Scottsdale
Employees:
-
Likes:
Followers:

Publisher

Founded:
-
Based in:
Chicago
Employees:
-
Likes:
Followers:

Publisher

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Regional Restrictions:
No restrictions.

Other

Who uses ReviewTrackers
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
North America, Europe, Asia, Australia

Other

Who uses EnjoyHQ
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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