Compare Pure Chat vs REVE Chat vs Freshchat

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85%
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100%
43%
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Crozscore:

85%
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87%
32%
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Crozscore:

67%
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100%
25%
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Pure Chat screenshot REVE Chat screenshot view 5 more Freshchat screenshot view 5 more

Software Description:

Pure Chat is the best live chat tool for small business websites & sales professionals.

It's easy to set up with a customizable widget that allows you to change your widget to any color, add any image, customize your text and animate.

Operators receive a number of features such as chat transcripts, operator statistics, and scheduling.

Software Description:

REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform.

REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto Triggers, Visitor Analytics, Queuing, fully customizable chat banner and more to personalize every customer interaction across multiple channels.

Software Description:

Freshchat is a live chat product exclusively for small teams. It helps businesses to do one thing and do it really well — convert website visitors into customers.

In addition to the typical live chat features that are available in the market, Freshchat differentiates itself by providing:

  1. Interactive widget: Freshchat has a new interactive widget that allows you to converse with your visitors even while you are collecting all the information you need to personalize your pitch. No more old school forms, yet you can collect more than just an email address. The Freshchat widget is completely customizable and comes with different interaction flows right out of the box for both when you are available and away.

  2. Complete context and history: Have to search for context and history between different tabs for a specific visitor? Freshchat allows you to access your complete history with a visitor right during the chat without having to switch tabs. Where the visitor has come from, what they are looking at in your website, how they landed on your website — all of the information is provided upfront.

  3. Easy way to manage visitors: Freshchat keeps a record of all the people you’ve connected with. People are sorted as visitors, prospects, or customers depending on where they are in your sales funnel. You can easily mark someone as a customer so that they stand out from your visitors and prospects the next time they’re on your website.

Features:

Features:

  • Click-to-Dial
  • Email Integration
  • Third-Party Plugins/Add-Ons
  • Marketing Automation
  • Notifications
  • External Integrations
  • Chat
  • API
  • Multi-User
  • Dashboard
  • Scheduling

Features:

  • Chat
  • Marketing Automation
  • History/Version Control
  • Multi-User
  • Notifications
  • File Sharing
  • File Transfer
  • Lead Management
  • Customer Management
  • Dashboard
  • Lead Scoring
  • Batch Permissions & Access
  • Audience Targeting
  • Contact Management
  • Referral Tracking
  • Third-Party Plugins/Add-Ons

Summary:

  • Live chat for your website

  • Easy to set up fully customizable widget.

  • Chat transcripts to pick up conversations where you left off.

  • Monitor how operators are doing with rating statistics.

  • Take chats on the go with Pure Chat mobile apps.

Summary:

  • Facebook Chat Integration

  • Voice Call

  • Video Chat

  • Viber Messaging

  • Screen Sharing

  • Visitor/IP Banning

  • Email Forwarding

  • ProActive Chat

  • Chat Monitoring

  • Visitor Analytics

Summary:

  • Free live chat software

  • Real time engagement software for websites

  • Live chat software from Freshdesk

  • Proactive chat for websites

  • Live chat for small teams

  • Live chat for startups

  • Live chat tool for increased sales

  • Live chat software for customer support

  • Live chat software for more leads from website

  • Live chat software for engagement and sales

Pricing:

  • Starting from: $12.00/month
  • Credit card required: N/A
  • Discounts available for 1 and 2 year subscriptions

Standard

$15.00
1 user(s) / month
Included in plan:
  • ProActive Chat
  • Chat Monitoring
  • Online Visitor Tracking
  • Canned Response

Advanced

$25.00
1 user(s) / month
Included in plan:
  • Live Video Chat
  • Live Voice Call
  • Queuing
  • Advanced Reporting
  • Chat Banner Customization

Blossom

$15.00
1 user(s) / month
Included in plan:
  • Targeted Messages
  • Mobile Friendly
  • Line Visitor Activity
  • Unlimited Chat History
  • Live Visitor Activity
  • Customisable Widget
  • Interactive Widget

Sprout

Free
Included in plan:
  • CRM Integration
  • Free upto 3 agents
  • Visitor Profiles

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer an API?
  • Yes

  • Does this service integrate with any other apps?
  • Yes

FAQs:

    What are some applications this service is commonly used in tandem with?
  • CRM, 3rd Party Plugins

  • What is this service generally used for?
  • Live Chat with the Website Visitors

  • Does this service offer an API?
  • No

  • What platforms does this service support?
  • All Mobile and WebApp Platforms

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Yes

  • Who are the main user groups of this service?
  • SMBs, SMEs, Startups, E-Commerce Websites.

Publisher:

Founded:
2012
Based in:
Scottsdale
Employees:
-
Likes:
Followers:
1.69k

Publisher:

Founded:
-
Based in:
Singapore
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses REVE Chat
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • Android
Languages:
English, Japanese, Chinese, Korean, Portuguese, Arabic, Turkish, French, Russian, Spanish
Regional Restrictions:
No restrictions.

Other:

Who uses Freshchat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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