Compare Pure Chat vs REVE Chat vs Freshchat

Pure Chat 202 Feedback Management	REVE Chat 17 Support & Helpdesk	Freshchat 234 Instant Messaging & Chat
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Crozscore 89% what is this? User Happiness: 88% Press Buzz: 51% User Trend: interest falling	Crozscore 88% what is this? User Happiness: 89% Press Buzz: 47% User Trend: interest falling	Crozscore 90% what is this? User Happiness: 88% Press Buzz: 62% User Trend: interest rising
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About Pure Chat Pure Chat is the best live chat tool for small business websites & sales professionals. It's easy to set up with a customizable widget that allows you to change your widget to any color, add any image, customize your text and animate. Operators receive a number of features such as chat transcripts, operator statistics, and scheduling.	About REVE Chat REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform. REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto Triggers, Visitor Analytics, Queuing, fully customizable chat banner and more to personalize every customer interaction across multiple channels.	About Freshchat Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. Key-Value Propositions 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance. Freshchat offers: -Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances
Features Analytics API Calendar Management Contact Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Call Tracking Softphone Review Monitoring Net Promoter Score	Features Analytics API Batch Permissions & Access Chat Contact Management Contact Sharing CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features API Batch Permissions & Access Chat Contact Management Contact Sharing Document Comparison Email Integration External Integrations File Sharing File Transfer Google Apps Integration History/Version Control Marketing Automation Multi-User Notifications Project Management
Summary Live chat for your website Easy to set up fully customizable widget. Chat transcripts to pick up conversations where you left off. Monitor how operators are doing with rating statistics. Take chats on the go with Pure Chat mobile apps.	Summary Facebook Chat Integration Voice Call Video Chat Viber Messaging Screen Sharing Visitor/IP Banning Email Forwarding ProActive Chat Chat Monitoring Visitor Analytics	Summary Free live chat software Real time engagement software for websites Live chat software from Freshdesk Proactive chat for websites Live chat for small teams Live chat for startups Live chat tool for increased sales Live chat software for customer support Live chat software for more leads from website Live chat software for engagement and sales
	Pricing Starting from: $12.00/month Credit card required: N/A Discounts available for 1 and 2 year subscriptions Standard $15.00 1 user(s) / month Included in plan: ProActive Chat Chat Monitoring Online Visitor Tracking Canned Response Advanced $25.00 1 user(s) / month Included in plan: Live Video Chat Live Voice Call Queuing Advanced Reporting Chat Banner Customization	Pricing Growth $15.00 1 user(s) / month Included in plan: Up to 2000 bot sessions/month FREE Assignment Rules Priority Inbox Canned Responses Private Notes User Events & Timeline 100K MUV/agent Pro $39.00 1 user(s) / month Included in plan: Up to 3000 bot sessions/month FREE WhatsApp Business Apple Business Chat Business Hours (by Groups) Advanced Automations CSAT Survey and Report Enterprise $69.00 1 user(s) / month Included in plan: Up to 5000 bot sessions/month FREE Allowed IPs Allowed Domains User Authentication(JWT)
FAQs No FAQs associated with this application.	FAQs Does this service offer guides, tutorials and or customer support? Yes Does this service offer multi-user capability (e.g. teams)? Yes Does this service offer an API? Yes Does this service integrate with any other apps? Yes	FAQs What are some applications this service is commonly used in tandem with? CRM, 3rd Party Plugins What is this service generally used for? Live Chat with the Website Visitors Does this service offer an API? No What platforms does this service support? All Mobile and WebApp Platforms Does this service offer guides, tutorials and or customer support? Yes Does this service offer multi-user capability (e.g. teams)? Yes Does this service integrate with any other apps? Yes Who are the main user groups of this service? SMBs, SMEs, Startups, E-Commerce Websites.
Vendor Information Founded: 2012 Based in: Scottsdale Employees: - Likes: Followers: 1.59k	Vendor Information Founded: - Based in: Singapore Employees: 11-50 Likes: Followers: 1.25k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:
Other Regional Restrictions: No restrictions.	Other Who uses REVE Chat Freelance Startups SMEs Enterprises Desktop Platforms: Web App Windows Mobile Platforms: Android Languages: English, Arabic, Chinese, French, Japanese, Korean, Portuguese, Russian, Spanish, Turkish Regional Restrictions: No restrictions.	Other Who uses Freshchat Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English, Catalan, Czech, Danish, German, Estonian, Finnish, French, Portuguese, Italian, Korean, Arabic, Bengali, Bulgarian, Gujarati, Hebrew, Hindi, Hungarian, Japanese, Central Khmer, Indonesian, Greek, Icelandic, Latvian, Lithuanian, Malayalam, Marathi, Malay, Chinese, Norwegian, Panjabi, Polish, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Dutch, Tamil, Thai, Telugu, Turkish, Welsh, Ukrainian, Urdu, Vietnamese, Swedish Regional Restrictions: No restrictions.