Compare Pure Chat vs Live2support vs Subiz Live Chat

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Crozscore:

85%
what is this?
100%
43%
interest falling

Crozscore:

85%
what is this?
82%
51%
interest rising

Crozscore:

82%
what is this?
74%
41%
interest rising
Pure Chat screenshot Live2support screenshot Subiz Live Chat screenshot view 4 more

Software Description:

Pure Chat is the best live chat tool for small business websites & sales professionals.

It's easy to set up with a customizable widget that allows you to change your widget to any color, add any image, customize your text and animate.

Operators receive a number of features such as chat transcripts, operator statistics, and scheduling.

Software Description:

Live2support live chat service helps to build loyalty, drive online sales and provide real time support by extending a helpful human presence. As a valued hosted live chat service it can be integrated with website in few minutes without bothering for technical hassles. This service provide comprehensive visitor information, functionality packed operator chat window for quick and targeted and customizable visitor chat windows. It offers multi layered data privacy and security and a dedicated success manager.

Software Description:

Subiz offers an excellent customer-communication solution to solve a wide set of customer pain points.
By chatting directly with visitors, it helps business users provide direct assistance and receive feedback in real-time. All of these customer-interactions run through a chat widget integrated into any website, while visitors are browsing the web page.
Subiz combines all of the most powerful, yet simplest features into a Live Chat solution in order to improve customer service.

Features:

Features:

  • Chat
  • CRM Integration
  • Customer Management
  • Email Integration

Features:

  • Analytics
  • Audience Targeting
  • Chat
  • Dashboard
  • Notifications
  • Scheduling

Summary:

  • Live chat for your website

  • Easy to set up fully customizable widget.

  • Chat transcripts to pick up conversations where you left off.

  • Monitor how operators are doing with rating statistics.

  • Take chats on the go with Pure Chat mobile apps.

Summary:

  • Live Chat Support

  • Live Chat Software

Summary:

  • Stay in touch with visitors on the go with IM chat app on mobile device

  • Understand website visitor and provide direct support at the right time

  • Customize chat widget to make your website more professional

  • Use Trigger to proactively engage with visitors based on defined rules

  • Store visitor information and chat histories in secure servers for easy archiving

  • Advanced analytics and reports on operator activity using integrated Google Analytics

Pricing:

  • Credit card required: N/A
  • Live2support offers value packed starts at $9.99/month for a single operator login. They also offer a no-obligation 15-day free trial and hefty discounts for long-term usage in advance payment.

Pricing:

  • Credit card required: N/A
  • Standard Package: from $9.59/agent/month.

    Advanced Package: from $16.8/agent/month

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Sales and customer service team of any online business

  • What is this service generally used for?
  • Proactively chat with website visitors, provide direct support and receive feedback

  • What platforms does this service support?
  • Website and IM client app

  • What are some applications this service is commonly used in tandem with?
  • For windows: Pidgin, Trillian.

    For Mac: Adium, iChat, Messages.

    For Android: Trillian, IM+, BeeJive, Xabber.

    For iOS: Trillian.

    For Web-Based: Trillian.im, Subiz Dashboard.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Subiz can offer unlimited number of agents for your sales and customer service team

  • Does this service offer guides, tutorials and or customer support?
  • Yes. You will receive installation and get started guides after registering your account. Besides, many tips about live chat and customer service are shared on Subiz Blog. Otherwise, if you meet any difficulty using Subiz, chat with our support hero at Subiz.com

Publisher:

Founded:
2012
Based in:
Scottsdale
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2003
Based in:
Long Island City
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
2013
Based in:
-
Employees:
11-50
Likes:
10.1k
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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