Compare Pulseway vs Vision Helpdesk vs Flex

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80%
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81%
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34%
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77%
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Software Description:

Pulseway is an IT management software that gives you instant alerts and complete control over all your workstations, servers and applications. Available across any mobile platform (native mobile apps) or any web browser, the Pulseway Dashboard offers complete visibility of all your systems from a central place. Instant alerts notify you the moment something goes wrong, either by push notification or via email. Take instant action and resolve issues straight from your smartphone or tablet, without having to open your computer.

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Software Description:

Flex Rental Solutions provides customizable rental and live event management software. No other provider can offer you our flexibility. Only a web browser with Flash plugin is needed. Flex is web-based and works with all common operating systems and browsers.

Warehouse & Inventory Management:

  • Built with real-world warehouse and inventory needs in mind, a dedicated interface is provided for warehouse processes and supports real-time scanning with voice prompts.
  • Flex offers powerful tools for modeling inventory the way you use it, supporting virtual items, racks, kits and road cases.
  • The equipment dashboard shows where gear is at the present time, and availability calculations are integrated with backorders and sub-rentals.

Pull Sheets & Scanning:

  • Multiple users can work from the same pull sheet.
  • Flex works with fixed equipment racks along with racks that change from job to job.
  • Free pick container logic makes it easy to prep cable packages and work boxes.
  • The Flex free scan in feature simplifies returns by enabling gear from multiple jobs to be scanned in simultaneously.

Crew Management:

  • Flex offers search functionality and scheduling of crew members for the overall crew call, crew email communications, and the ability to easily view each crew member’s full schedule. Statuses, workflows, and jobs are all configurable to support your own processes and terminology.

Financial Management:

  • QuickBooks™ Integration is provided to leverage your resources.
  • Flex drag and drop technology enables efficient quote building. Administrative Functionalities:
  • Flex makes it easy for every user to have unique access through unlimited, customizable user access.
  • Flex integrates with Google Calendar and Facebook events.

Pricing:

  • Monthly subscription pricing for one warehouse and unlimited users starts at a low monthly subscription, with a one-time setup fee of $800.
  • Flex does not lock customers into long-term commitments.
  • Sign up today for a 60 day free trial.

Features:

  • Application Tracking
  • Analytics
  • Billing/Invoicing
  • Dashboard
  • Project Management
  • Scheduling
  • API
  • Chat
  • Inventory Tracking

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Features:

  • Calendar Management
  • Scheduling
  • Customer Management
  • Supplier Management
  • Multi-User
  • Notifications
  • Third-Party Plugins/Add-Ons
  • Inventory Tracking
  • External Integrations
  • Forecasting
  • Budgeting
  • Data Import
  • Data Export
  • Expense Tracking
  • Multi-Currency

Summary:

  • Server, workstation and application monitoring and management

  • Instant notifications via Push Notifications or Email

  • Complete control from any smartphone or tablet

  • Remote Desktop

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Summary:

    No key features associated with this application.

Pricing:

  • Starting from: $1.34/month
  • Credit card required: No
  • Professional Plan ($ 1.34 A SYSTEM / MONTH): Starts from one end point; One user account; One concurrent remote desktop session


    Enterprise Plan ($ 1.74 A SYSTEM / MONTH): Dedicated Server; Starts from 50 end points; Multi-user management (Multiple user accounts for a collaborative environment); Multiple concurrent remote desktop sessions; Audit log and complete user traceability

FAQs:

    What platforms does this service support?
  • iOS, Android, Windows and Windows Phone.

  • Does this service offer multi-user capability (e.g. teams)?
  • Pulseway offers multiple user accounts with its Enterprise plan. Giving you a complete collaborative environment.

  • Does this service offer guides, tutorials and or customer support?
  • Pulseway offers user manuals, guides, customer support and a community forum.

  • Who are the main user groups of this service?
  • IT departments, IT consultants, Managed Services Providers and System Administrators.

  • What is this service generally used for?
  • To remotely monitor and management servers, computers and applications.

  • Does this service integrate with any other apps?
  • Pulseway integrates with Slack. Additionally Pulseway has integrations with Pagerduty, Zendesk, Autotask, ESET and StorageCraft.

  • Does this service offer an API?
  • Using the REST API or the Cloud API you can monitor and control all your applications. It's easy to integrate, all you need to do is write just a few lines of code for the application instances to appear in your list of monitored systems.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

FAQs:

    What platforms does this service support?
  • Flex can work in any browser on Mac or PC, though Firefox, Safari and Internet Explorer are recommended. Flex Mobile is built as native iOS for iPad and iPhone.

  • What are some applications this service is commonly used in tandem with?
  • QuickBooks

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we have a depth of customer support from hundreds of how-to videos, detailed User Manuals, weekly complimentary Tutorials, Flex in-person and web-based training, and customer support available via phone and email.

  • Does this service integrate with any other apps?
  • QuickBooks

  • Who are the main user groups of this service?
  • Pro AV, party organizers, event managers, rentals, staging, corporate events, concert / touring, pyro, theater production

  • Does this service offer an API?
  • The in-development Flex5 product will offer REST APIs for customers to build their own integrations.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Flex pricing is per warehouse location with unlimited users.

  • What is this service generally used for?
  • Flex provides the backbone for our customer's operations, providing an ERP system with features ranging from contact management, quoting, invoicing, inventory management, warehouse management, scan records, reporting, crew management, and more.

Publisher:

Founded:
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Employees:
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Publisher:

Founded:
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Based in:
Nasik
Employees:
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Likes:
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Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
21.7k
Followers:
447

Other:

Who uses Pulseway
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Italian, Dutch, Turkish, Spanish, English, Portuguese, Russian, Polish, French
Regional Restrictions:
No restrictions.

Other:

Who uses Flex
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.
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