Compare Pulseway vs ezyCollect vs Vision Helpdesk

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Crozscore:

80%
what is this?
33%
interest rising

Crozscore:

86%
what is this?
96%
34%
interest falling

Crozscore:

81%
what is this?
92%
34%
interest rising
Pulseway screenshot view 2 more ezyCollect screenshot view 2 more Vision Helpdesk screenshot view 2 more

Software Description:

Pulseway is an IT management software that gives you instant alerts and complete control over all your workstations, servers and applications. Available across any mobile platform (native mobile apps) or any web browser, the Pulseway Dashboard offers complete visibility of all your systems from a central place. Instant alerts notify you the moment something goes wrong, either by push notification or via email. Take instant action and resolve issues straight from your smartphone or tablet, without having to open your computer.

Software Description:

ezyCollect automatically manages your account receivables and can help you to chase payments more proactively, saving you time and allowing you to chase more customers in your working day – which means better cash flow too!

ezyCollect is your all in one solution for debtor management. Automate manual tasks such as sending emails, SMS's and postal letters. Schedule phone calls for staff, manage disputes, track conversations and payment promises in the customer dashboard.

Escalate to lawyers and debt collectors with a click of a button.

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Features:

  • Application Tracking
  • Analytics
  • Billing/Invoicing
  • Dashboard
  • Project Management
  • Scheduling
  • API
  • Chat
  • Inventory Tracking

Features:

  • Dashboard
  • Customer Management
  • Data Visualization
  • Accounts Receivable

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Summary:

  • Server, workstation and application monitoring and management

  • Instant notifications via Push Notifications or Email

  • Complete control from any smartphone or tablet

  • Remote Desktop

Summary:

  • Collect overdue invoices faster and easier with ezyCollect accounts receivables software

  • Automate overdue invoice reminders that bump your business to the top of the payment queue

  • Get synced to your accounting system and start collecting in less than 30 minutes.

  • Automate, schedule, personalise & customise all your collection activities in minutes.

  • Keep the personal touch with polite, persistent reminders and thank you messages.

  • Faster collections means more cash and less interest. Be the first to get paid!

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Pricing:

  • Starting from: $1.34/month
  • Credit card required: No
  • Professional Plan ($ 1.34 A SYSTEM / MONTH): Starts from one end point; One user account; One concurrent remote desktop session


    Enterprise Plan ($ 1.74 A SYSTEM / MONTH): Dedicated Server; Starts from 50 end points; Multi-user management (Multiple user accounts for a collaborative environment); Multiple concurrent remote desktop sessions; Audit log and complete user traceability

Xero Silver

$40.00
1 user(s) / month
Included in plan:
  • Up to 10 debtors

Xero Gold

$55.00
2 user(s) / month
Included in plan:
  • Up to 50 debtors

Xero Platinum

$79.00
3 user(s) / month
Included in plan:
  • Up to 500 debtors

Xero Enterprise

$135.00
unlimited user(s) / month
Included in plan:
  • Unlimited debtors

MYOB Silver

$40.00
1 user(s) / month
Included in plan:
  • Up to 10 debtors

MYOB Gold

$55.00
2 user(s) / month
Included in plan:
  • Up to 50 debtors

MYOB Platinum

$79.00
3 user(s) / month
Included in plan:
  • Up to 500 debtors

MYOB Enterprise

$135.00
unlimited user(s) / month
Included in plan:
  • Unlimited debtors

FAQs:

    What platforms does this service support?
  • iOS, Android, Windows and Windows Phone.

  • Does this service offer multi-user capability (e.g. teams)?
  • Pulseway offers multiple user accounts with its Enterprise plan. Giving you a complete collaborative environment.

  • Does this service offer guides, tutorials and or customer support?
  • Pulseway offers user manuals, guides, customer support and a community forum.

  • Who are the main user groups of this service?
  • IT departments, IT consultants, Managed Services Providers and System Administrators.

  • What is this service generally used for?
  • To remotely monitor and management servers, computers and applications.

  • Does this service integrate with any other apps?
  • Pulseway integrates with Slack. Additionally Pulseway has integrations with Pagerduty, Zendesk, Autotask, ESET and StorageCraft.

  • Does this service offer an API?
  • Using the REST API or the Cloud API you can monitor and control all your applications. It's easy to integrate, all you need to do is write just a few lines of code for the application instances to appear in your list of monitored systems.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, the software is designed for single users and teams.

  • What is this service generally used for?
  • Automated invoice management, debtor management and online payments.

  • Does this service integrate with any other apps?
  • Xero, MYOB

  • What are some applications this service is commonly used in tandem with?
  • Field service software like ServiceM8, Inventory management software like Datapel, Payments software like IntegraPay and Stripe.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Our customer success team is based in Sydney, Australia, and offers training and support via webinars and phone. Customers can get in-app support within minutes. We have video tutorials, in-app education centre, blog, and free tools and templates.

  • Does this service offer an API?
  • Yes

  • What platforms does this service support?
  • Mobile apps for iOS and Android

  • Who are the main user groups of this service?
  • Small to medium businesses, accountants, bookkeepers, any business issuing trade credit.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
Nasik
Employees:
-
Likes:
Followers:

Other:

Who uses Pulseway
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ezyCollect
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
Only available in Australia

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Dutch, Turkish, French, English, Italian, Portuguese, Russian, Spanish, Polish
Regional Restrictions:
No restrictions.
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