Compare Pulseway vs SherpaDesk vs Acquia

Acquia

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Crozscore:

79%
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33%
interest falling

Crozscore:

81%
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73%
35%
no significant changes

Crozscore:

86%
what is this?
55%
interest falling
Pulseway screenshot view 2 more SherpaDesk screenshot view 5 more Acquia screenshot view 5 more

Software Description:

Pulseway is an IT management software that gives you instant alerts and complete control over all your workstations, servers and applications. Available across any mobile platform (native mobile apps) or any web browser, the Pulseway Dashboard offers complete visibility of all your systems from a central place. Instant alerts notify you the moment something goes wrong, either by push notification or via email. Take instant action and resolve issues straight from your smartphone or tablet, without having to open your computer.

Software Description:

We’ll Improve Your Business, Without Disrupting It.
Track Time Across Your Business. Automatically Generate Invoices. Make Smarter Decisions.

Our customer management software allows you and your team to stay connected to your customers whether you are in the field, on the road, or simply don’t feel like firing up your computer. The mobile application makes it easy to manage support tickets, track time, and send invoices from the palm of your hand.

This gives companies the freedom to focus on growing their business, rather than just surviving.

Our tool helps resolve customer issues, accurately track billable and non-billable time, automate invoicing and manage project profitability.

KEY FEATURES
* HelpDesk Ticketing System - manage support tickets
* Communicate through the app in your email via SherpaDesk command codes
* Manage projects
* Attach files to projects and accounts
* Communicate within projects both internally and externally
* Data reporting to measure project profitability
* Maintain company assets
* Manually calculate depreciation of assets
* Manage employees
* Integrates with accounting solutions for automatic billing
* Track time via iPhone, Apple Watch, Desktop, Droid, Chrome Extension or Email
* Apply tracked time to set hourly rates
* Apply tracked time to projects or customers
* Create To-Do Lists

Software Description:

Acquia offers a Content Management System for organizations to securely develop, deliver and host websites. The CMS is a Drupal-tuned application lifecycle management suite with a complete infrastructure to support Drupal deployment workflow processes from development and staging through to production. Acquia Cloud includes powerful developer user interfaces, secure server access using SSH, and automated deployment from a version-controlled code repository. It runs on proven open-source technologies that we've selected, tested, and optimized for Drupal. With Acquia Cloud, Acquia delivers comprehensive Drupal infrastructure support from a single vendor.

Other solutions offered by Acquia are Multisite Management, Drupal 8 Starter Kit, Digital Asset Management, and Integrated Commerce & Content.

Features:

  • Application Tracking
  • Analytics
  • Billing/Invoicing
  • Dashboard
  • Project Management
  • Scheduling
  • API
  • Chat
  • Inventory Tracking

Features:

  • Project Management
  • Bug Tracking
  • Inventory Tracking
  • Google Apps Integration
  • Notifications
  • Calendar Management
  • External Integrations
  • Customer Management
  • Dashboard
  • Chat
  • Multi-User
  • Contact Management
  • Data Visualization
  • Email Integration
  • API
  • Data Export
  • Data Import
  • Time Management

Features:

  • Scheduling
  • 2-Factor Authentication
  • Multi-User
  • Notifications
  • Data Export
  • Data Import
  • Data Visualization
  • A/B Testing
  • External Integrations
  • API
  • Dashboard
  • File Transfer

Summary:

  • Server, workstation and application monitoring and management

  • Instant notifications via Push Notifications or Email

  • Complete control from any smartphone or tablet

  • Remote Desktop

Summary:

  • Complete professional service automation solution

  • Easily track time, manage support issue and monitor project profitability

  • Capture lost billable and non-billable time

  • Easy to use help desk solution built for small to medium size teams

Summary:

  • Adding media to content

  • Analyzing site visitor statistics

  • Creating a subtheme of Commons origins

  • Creating and managing groups

  • Enabling group privacy

  • Using the people directory

  • Marketing integration

  • Content as a service

  • Cloud platform

Pricing:

  • Starting from: $1.34/month
  • Credit card required: No
  • Professional Plan ($ 1.34 A SYSTEM / MONTH): Starts from one end point; One user account; One concurrent remote desktop session


    Enterprise Plan ($ 1.74 A SYSTEM / MONTH): Dedicated Server; Starts from 50 end points; Multi-user management (Multiple user accounts for a collaborative environment); Multiple concurrent remote desktop sessions; Audit log and complete user traceability

1st Tech Free for Life

Free
Included in plan:
  • 1 technician license and full access to all features

Team

$39.00
user(s) / month
Included in plan:
  • All feature on our website

Personal

$141.00
1 user(s) / month
Included in plan:
  • 100,000 typical monthly Drupal pageview capacity
  • 25 GB Storage
  • One codebase (with the option to add more for $75/mo)
  • Separate development, staging, and production environments
  • Professional build/test/deploy tools for developers
  • Performance and security monitoring, analysis, and troubleshooting tools
  • Team & access management tools
  • Ticket support for non-self-service issues during business hours
  • Local development with Acquia Dev Desktop
  • Access to documentation, Knowledge Base and other resources
  • Acquia Search
  • Automated backups

Small

$296.00
1 user(s) / month
Included in plan:
  • 100 GB Storage
  • 500,000 typical monthly Drupal pageview capacity

Medium

$516.00
1 user(s) / month
Included in plan:
  • 200 GB Storage
  • 1,000,000 typical monthly Drupal pageview capacity

FAQs:

    What platforms does this service support?
  • iOS, Android, Windows and Windows Phone.

  • Does this service offer multi-user capability (e.g. teams)?
  • Pulseway offers multiple user accounts with its Enterprise plan. Giving you a complete collaborative environment.

  • Does this service offer guides, tutorials and or customer support?
  • Pulseway offers user manuals, guides, customer support and a community forum.

  • Who are the main user groups of this service?
  • IT departments, IT consultants, Managed Services Providers and System Administrators.

  • What is this service generally used for?
  • To remotely monitor and management servers, computers and applications.

  • Does this service integrate with any other apps?
  • Pulseway integrates with Slack. Additionally Pulseway has integrations with Pagerduty, Zendesk, Autotask, ESET and StorageCraft.

  • Does this service offer an API?
  • Using the REST API or the Cloud API you can monitor and control all your applications. It's easy to integrate, all you need to do is write just a few lines of code for the application instances to appear in your list of monitored systems.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • Yes, you can find the wiki on our GitHub repository.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What platforms does this service support?
  • SherpaDesk is a web-based solution and works on all major browsers.

  • What is this service generally used for?
  • SherpaDesk is a complete professional service management solution allowing time tracking, support management, project monitoring and invoicing. With deep integration into QuickBooks, Xero and FreshBooks makes the SherpaDesk the best solution for small to medium size business to run their business.

  • Who are the main user groups of this service?
  • SherpaDesk focuses on professional service organizations where time is their key revenue driver. This would include software developers, graphic designers, consultants, IT support and manage service providers.

  • What are some applications this service is commonly used in tandem with?
  • QuickBooks
    QuickBooks Online
    Xero
    FreshBooks
    Salesforce
    Google
    Microsoft 365

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, there is multi-user capacity offered.

  • Does this service integrate with any other apps?
  • Integrations: Drupal, Amazon, Manifest, Shutterstock, Zendesk.

  • Who are the main user groups of this service?
  • Main users of Acquia are medium-sized and large enterprises.

  • Does this service offer an API?
  • Yes, it offers API.

  • What is this service generally used for?
  • This service is generally used for digital content management.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Phone Support, Email Support, Help Center Requests, Phone Support, Knowledge Base.

  • What platforms does this service support?
  • Acquia is a web-based service.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Drupal.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
San Francisco
Employees:
11-50
Likes:
2.24k
Followers:
1.8k

Publisher:

Founded:
-
Based in:
Boston
Employees:
501-1000
Likes:
Followers:

Other:

Who uses Pulseway
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses SherpaDesk
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Acquia
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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