Compare Pulseway vs Vision Helpdesk vs Heimdall Data

More Information More Information More Information

Crozscore:

85%
what is this?
84%
32%
no significant changes

Crozscore:

80%
what is this?
92%
33%
interest rising

Crozscore:

67%
what is this?
100%
29%
interest falling
Pulseway screenshot view 2 more Vision Helpdesk screenshot view 2 more Heimdall Data screenshot view 3 more

Software Description:

Pulseway is an IT management software that gives you instant alerts and complete control over all your workstations, servers and applications. Available across any mobile platform (native mobile apps) or any web browser, the Pulseway Dashboard offers complete visibility of all your systems from a central place. Instant alerts notify you the moment something goes wrong, either by push notification or via email. Take instant action and resolve issues straight from your smartphone or tablet, without having to open your computer.

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Software Description:

Provides application developers and DBA's SQL analytics and performance with ZERO application changes. Deployment requires no changes to your existing database infrastructure.
• Do you use a cache today (e.g. Redis, Memcache)? We intelligently cache into the cache of your choice and auto-invalidate. No code changes are required.
• Automated database failover: It's better than the AWS failover; we are application-aware and will not drop the connection. No more spending development on a failover solution (e.g. MySQL, Postgres PG-pool).
• Read/Write splits: We route queries to the appropriate serve making the best use of read replicas.

In AWS or Azure? Check us out in the Marketplace. Search for "Heimdall".
Or, download us for free on our homepage.

Features:

  • Application Tracking
  • Analytics
  • Billing/Invoicing
  • Dashboard
  • Project Management
  • Scheduling
  • API
  • Chat
  • Inventory Tracking

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Features:

  • Notifications
  • Firewall
  • Dashboard

Summary:

  • Server, workstation and application monitoring and management

  • Instant notifications via Push Notifications or Email

  • Complete control from any smartphone or tablet

  • Remote Desktop

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Summary:

  • SQL Analytics and Performance solution

  • Intelligent SQL caching recommendations

  • 5 minute installation; no changes to your application or database

  • SQL Read/Write splits

  • Automated database failover

  • On-premise or Cloud

  • Auto-Caching

  • High Availability

  • Efficient use of Read Replicas

  • Database vendor neutral (MySQL, Postgres, SQL Server, Oracle)

Pricing:

  • Starting from: $1.34/month
  • Credit card required: No
  • Professional Plan ($ 1.34 A SYSTEM / MONTH): Starts from one end point; One user account; One concurrent remote desktop session


    Enterprise Plan ($ 1.74 A SYSTEM / MONTH): Dedicated Server; Starts from 50 end points; Multi-user management (Multiple user accounts for a collaborative environment); Multiple concurrent remote desktop sessions; Audit log and complete user traceability

FAQs:

    What platforms does this service support?
  • iOS, Android, Windows and Windows Phone.

  • Does this service offer multi-user capability (e.g. teams)?
  • Pulseway offers multiple user accounts with its Enterprise plan. Giving you a complete collaborative environment.

  • Does this service offer guides, tutorials and or customer support?
  • Pulseway offers user manuals, guides, customer support and a community forum.

  • Who are the main user groups of this service?
  • IT departments, IT consultants, Managed Services Providers and System Administrators.

  • What is this service generally used for?
  • To remotely monitor and management servers, computers and applications.

  • Does this service integrate with any other apps?
  • Pulseway integrates with Slack. Additionally Pulseway has integrations with Pagerduty, Zendesk, Autotask, ESET and StorageCraft.

  • Does this service offer an API?
  • Using the REST API or the Cloud API you can monitor and control all your applications. It's easy to integrate, all you need to do is write just a few lines of code for the application instances to appear in your list of monitored systems.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

FAQs:

    Who are the main user groups of this service?
  • Application developers, DevOps, Architects, DBA's

  • What is this service generally used for?
  • Provides increase SQL performance, scalability, and security without any application-database code changes. Visit our FAQ at: http://www.heimdalldata.com/faq/

  • Does this service offer multi-user capability (e.g. teams)?
  • The Heimdall Data provide roles-based administration where multiple users can have access to custom views and administrative privileges.

  • What platforms does this service support?
  • Heimdall Data comes in 3 packages of your choice:
    1. JDBC driver (for all JVM applications)
    2. MySQL proxy
    3. Postgres proxy
    4. Microsoft SQL Server proxy

  • Does this service offer an API?
  • JSON API is supported

  • Does this service offer guides, tutorials and or customer support?
  • There are Youtube videos, documentation, and customer support via phone or email.

  • Does this service integrate with any other apps?
  • Transparently integrates with grid-caches (e.g. Hazelcast, Redis, Memcache, EHCache, Coherence).

  • What are some applications this service is commonly used in tandem with?
  • Java, PHP, Python, Ruby, Scala, Node.js; any application

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
4.51k

Publisher:

Founded:
-
Based in:
Nasik
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
11-50
Likes:
Followers:

Other:

Who uses Pulseway
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Dutch, Turkish, Russian, Spanish, Portuguese, French, Italian, English, Polish
Regional Restrictions:
No restrictions.

Other:

Who uses Heimdall Data
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
Back to top