Compare Pulseway vs Vision Helpdesk vs BlackCurve

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79%
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33%
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Crozscore:

81%
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92%
34%
interest rising

Crozscore:

73%
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23%
interest rising
Pulseway screenshot view 2 more Vision Helpdesk screenshot view 2 more BlackCurve screenshot view 1 more

Software Description:

Pulseway is an IT management software that gives you instant alerts and complete control over all your workstations, servers and applications. Available across any mobile platform (native mobile apps) or any web browser, the Pulseway Dashboard offers complete visibility of all your systems from a central place. Instant alerts notify you the moment something goes wrong, either by push notification or via email. Take instant action and resolve issues straight from your smartphone or tablet, without having to open your computer.

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Software Description:

BlackCurve provides an online pricing tool that has in-built error checking to ensure you don't unknowingly sell a product or service at the wrong price.

With BlackCurve, when a pricing change is made active, all applicable users and systems are instantly given visibility of the latest correct prices.

BlackCurve is hosted in an ISO Accredited Data Centre with the latest in security protection. In addition, all users are given a password protected profile which can be monitored by an admin and restricted instantly following e.g. a staff member leaving the business.

BlackCurve gives you the ability to set discount limits, and has an in-built approval workflow for when further discounting may be required to win an order.

BlackCurve comes with advanced pricing rules out of the box, with all the calculations handled automatically.

Features:

  • Application Tracking
  • Analytics
  • Billing/Invoicing
  • Dashboard
  • Project Management
  • Scheduling
  • API
  • Chat
  • Inventory Tracking

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Features:

  • Pricing
  • Configuration Rules
  • Product Catalog
  • Customer Management
  • Forecasting
  • Data Import
  • Data Export
  • Multi-User
  • Analytics

Summary:

  • Server, workstation and application monitoring and management

  • Instant notifications via Push Notifications or Email

  • Complete control from any smartphone or tablet

  • Remote Desktop

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Summary:

    No key features associated with this application.

Pricing:

  • Starting from: $1.34/month
  • Credit card required: No
  • Professional Plan ($ 1.34 A SYSTEM / MONTH): Starts from one end point; One user account; One concurrent remote desktop session


    Enterprise Plan ($ 1.74 A SYSTEM / MONTH): Dedicated Server; Starts from 50 end points; Multi-user management (Multiple user accounts for a collaborative environment); Multiple concurrent remote desktop sessions; Audit log and complete user traceability

Team

$165.00
3 user(s) / month
Included in plan:
  • Standard Support Hours
  • 2 Standard Users
  • 1 Admin User
  • Start with 1 Sales Channel
  • From 1,000 SKUs

Professional

$577.00
7 user(s) / month
Included in plan:
  • Standard Support Hours
  • 5 Standard Users
  • 2 Admin Users
  • Start with 3 Sales Channels
  • From 10,000 SKUs

Enterprise

$1,070.00
7 user(s) / month
Included in plan:
  • Extended Support Hours
  • 5 Standard Users
  • 2 Admin Users
  • Start with 7 Sales Channels
  • From 25,000 SKUs

FAQs:

    What platforms does this service support?
  • iOS, Android, Windows and Windows Phone.

  • Does this service offer multi-user capability (e.g. teams)?
  • Pulseway offers multiple user accounts with its Enterprise plan. Giving you a complete collaborative environment.

  • Does this service offer guides, tutorials and or customer support?
  • Pulseway offers user manuals, guides, customer support and a community forum.

  • Who are the main user groups of this service?
  • IT departments, IT consultants, Managed Services Providers and System Administrators.

  • What is this service generally used for?
  • To remotely monitor and management servers, computers and applications.

  • Does this service integrate with any other apps?
  • Pulseway integrates with Slack. Additionally Pulseway has integrations with Pagerduty, Zendesk, Autotask, ESET and StorageCraft.

  • Does this service offer an API?
  • Using the REST API or the Cloud API you can monitor and control all your applications. It's easy to integrate, all you need to do is write just a few lines of code for the application instances to appear in your list of monitored systems.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

FAQs:

    What platforms does this service support?
  • Web app and intergrations

  • What is this service generally used for?
  • BlackCurve is mainly used to manage and optimise prices. Companies use it to improve their profit margins.

  • What are some applications this service is commonly used in tandem with?
  • CRMs

  • Who are the main user groups of this service?
  • Typical customers are

    Manufacturers
    Distributors
    Retailers
    E-commerce site owners

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Guides, tutorials and customer support are provided.

  • Does this service offer multi-user capability (e.g. teams)?
  • Absolutely, BlackCurve supports multi-teams.

  • Does this service integrate with any other apps?
  • A majority of third party apps.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Nasik
Employees:
-
Likes:
21k
Followers:
1.57k

Publisher:

Founded:
-
Based in:
London
Employees:
11-50
Likes:
Followers:

Other:

Who uses Pulseway
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Italian, Russian, French, Dutch, Portuguese, Polish, English, Spanish, Turkish
Regional Restrictions:
No restrictions.

Other:

Who uses BlackCurve
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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