Compare Pulse Technology vs Zendesk Sell

About Pulse Technology

Pulse Technology provides a platform for business owners and franchise systems to run their business smoothly.

You’ll be able to keep things organized with our easy to use CRM (customer relationship management) system.

Track all of your communication history for your customers and prospects. Your email and text message communication, notes, tasks and appointments, etc. will be all stored in one place for quick reference.

Franchise Systems can take advantage of our full suite of franchise management features and completely integrated system that allows your franchisees to use the exact same platform. All of the data from your franchises will be available in your corporate application for real-time reporting.

Save countless hours each week with the robust marketing and workflow automation features that Pulse offers. This will help you streamline many of your marketing and administrative tasks that suck up tremendous amounts of your time. With Pulse, you’ll be able to automate these tasks to free up your schedule and allow you to focus on other important things that matter.

Convert more leads to paying customers with our email and text message marketing features and our customizable project boards which allow you to manage your sales pipeline efficiently.

Streamline your quoting and invoicing process and deliver professional looking quotes your customers.

Have a pulse on every part of your business with real-time reporting that will help you maximize your marketing strategies, sales efforts, and operations of your business.

With Pulse, your entire company will run much smoother!

About Zendesk Sell

Zendesk Sell is a CRM and sales platform designed for sales teams and professionals, mainly in small and medium-sized enterprises. It provides its users with an all-in-one software, packed with features for capturing, organizing, and tracking leads.

Zendesk Sell empowers B2B and B2C salespeople to manage sales, follow leads, and engage customers. Users are able to generate leads from various sources, like web pages and marketing platforms. Zendesk Sell sales automation tool offers capacities for integrated channel management, resulting in sales improvement, and increasing revenue.

This platform also features analytics and reporting modules, sufficient for accurate quantification and performance measurement. Additional features include Base Voice, advanced sales insights, workflow automation, email integration, and mobility.

Features

• 2-Factor Authentication
• API
• Calendar Management
• Contact Management
• Contact Sharing
• Customer Management
• Dashboard
• Data Export
• Data Import
• Data Visualization
• Email Integration
• External Integrations
• File Sharing
• File Transfer
• Google Apps Integration
• Lead Management
• Lead Scoring
• Marketing Automation
• Multi-User
• Notifications
• Scheduling
• Social-Media Integration
• Task Scheduling/Tracking
• Third-Party Plugins/Add-Ons
• Call Tracking
• Click-to-Dial
• Sales Automation
• Pipeline Management

Features

• 2-Factor Authentication
• API
• Calendar Management
• Contact Management
• Contact Sharing
• Customer Management
• Dashboard
• Data Export
• Data Import
• Data Visualization
• Email Integration
• External Integrations
• File Sharing
• File Transfer
• Google Apps Integration
• Lead Management
• Lead Scoring
• Marketing Automation
• Multi-User
• Notifications
• Scheduling
• Social-Media Integration
• Task Scheduling/Tracking
• Third-Party Plugins/Add-Ons
• Call Tracking
• Click-to-Dial
• Sales Automation
• Pipeline Management

Summary

• CRM

• Email Marketing

• Text Message Marketing

• Project Boards

• Marketing & Workflow Automation

• Real-Time Reporting

• Quotes / Invoices & Quickbooks Integration

• Tasks & Appointments

• Custom Fields

• Optional Module for Franchise Systems: Franchise Management Features

Summary

• Complete with core sales tools.

• Full visibility into current opportunities in your sales pipeline.

• Insights to grow your business.

• User-friendly and easy to navigate controls.

• Track and sort email automatically.

• Integrate with the popular online and social media tools.

• Powerful and unified sales contact card.

• Easy access to call records, emails and notes.

• Syncing of communication exchanges in one file.

• Fast integration of your email account to Zendesk Sell to track customer interactions.

Pricing

FAQs

Does this service integrate with any other apps?

• Yes, Pulse integrates with a variety of other platforms and we can work with you to connect integrations to any applications we aren't already connected with.

Does this service offer an API?

• Not at this time but it is in our future roadmap.

What platforms does this service support?

• Pulse is a web based app that is mobile responsive. So it can be accessed anywhere with an internet connection on virtually any device.

What are some applications this service is commonly used in tandem with?

• Quickbooks online, Calendly, and Google Calendar.

What is this service generally used for?

• Help businesses stay organized, increase efficiency, and grow their business.

Does this service offer guides, tutorials and or customer support?

• Yes we have a support platform with helpful video tutorials and customer support as well.

Does this service offer multi-user capability (e.g. teams)?

• Yes, it does.

Who are the main user groups of this service?

• Small to Mid Size Businesses and Franchise Systems.

FAQs

Does this service offer guides, tutorials and or customer support?

• Support: FAQs, Community, Knowledge Base, Online Support, Phone Support, Video Tutorials, Tickets.

Does this service integrate with any other apps?

• Integrations: Xero, MailChimp, Zendesk, Dropbox, Quote Roller, QuickBooks Online, HubSpot Marketing, Harvest, G Suite, Yesware, Facebook, Microsoft Outlook.

Does this service offer multi-user capability (e.g. teams)?

• Yes, it does.

What platforms does this service support?

• This is a web-based software.

What are some applications this service is commonly used in tandem with?

• This service is commonly used in tandem with Microsoft Outlook, G Suite, and social media platforms.

What is this service generally used for?

• Zendesk Sell is generally used for customer relationship management and sales management.

Does this service offer an API?

• Yes, Zendesk offers RESTful API.

Who are the main user groups of this service?

• Main users of this service are sales professionals and sales teams in small and medium-sized enterprises.

Vendor Information

Vendor Information

Other

• Startups
• SMEs
• Agencies

• Web App

Other

• SMEs
• Enterprises

• Web App

• iOS
• Android