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About Proxyclick

Proxyclick is trusted by top companies like L'Oreal, Airbnb, and Audi to manage their people flows while securing their premises and their data - from visitors to employees to contractors and beyond. We provide a universal solution to meet Enterprise needs and standardize processes in all your locations, with the flexibility of local customization.

We keep our focus on creating the best visitor management system on the market. That's why we integrate with industry-leading access control systems, Wi-Fi providers, meeting room management platforms, and communication tools.

About Qminder

Qminder helps service locations deliver a secure and contact-free waiting experience.

With Qminder, you can stay in touch with your visitors while maintaining social distance thanks to SMS text messages. Let customers waiting outside or in their cars know that it's their turn.

Qminder helps transform chaotic waiting areas into an oasis of calm. Powerful yet easy-to-use, it cuts down wait time by more than 50% and helps personalize service through feeding customer data to your staff.

Apart from a safe waiting experience both for your visitors and employees, you get:

  • Tools to help you deliver excellent customer experience
  • Shorter wait time
  • Increased business profitability
  • Real-time control over service locations
  • Analytics for data-driven decisions
  • Easy to set up and use

Used worldwide by industry leaders: Lyft, Uber, Taxify, Apple premium resellers, AT&T, Verizon, Johns Hopkins. More than 500 locations, more than 36 000 000 people served.

Get started now. Free 14 days trial. No credit card required.

Features

  • API
  • Dashboard
  • Data Export
  • Data Import
  • Employee Database
  • External Integrations
  • Google Apps Integration
  • Multi-Site
  • Notifications
  • Scheduling
  • Badge Printing
  • Site Access Management
  • Electronic Signature
  • NDA Management
  • SMS

Features

  • API
  • Dashboard
  • Data Export
  • Data Import
  • Employee Database
  • External Integrations
  • Google Apps Integration
  • Multi-Site
  • Notifications
  • Scheduling
  • Badge Printing
  • Site Access Management
  • Electronic Signature
  • NDA Management
  • SMS

Summary

    No key features associated with this application.

Summary

    No key features associated with this application.

Pricing

Prime

$100.00
monthly
Included in plan:
  • Branding (kiosk, email, badges)
  • Custom sign-in flow, incl. picture and NDA
  • Receptionist dashboard
  • Email and text notifications to hosts
  • API access and webhooks for integrations

Privacy+

$110.00
monthly
Included in plan:
  • Automatic data deletion
  • Confidential visitor display
  • Advanced privacy rights
  • Private address book
  • Block Gravatar

Efficiency+

$90.00
monthly
Included in plan:
  • Group visits
  • Recurring visits
  • Reply buttons for reception
  • Multiple entrances
  • Print badges for the Dashboard
  • Notifications to assistants
  • Lobby analytics

Security+


monthly

Delivery+

$70.00
monthly
Included in plan:
  • Deliveries list
  • Quick form for receptionist
  • Reply buttons
  • Reminders
  • Grouped deliveries and reminders

Pricing

Standard

$329.00
Per location
Included in plan:
  • Queuing Solution with Service Intelligence
  • Unlimited usage, users, devices
  • Online human support

Pro

$599.00
Per location
Included in plan:
  • Standard plan +
  • iPad and TV in your brand's identity
  • API support
  • Setup consultation
  • SMS notifications & chat
  • Zapier integration

Enterprise


Per location
Included in plan:
  • SAML-based Single Sign-On
  • Dedicated Account Manager
  • SLA & custom Terms of Service
  • Priority Support
  • HIPAA

FAQs

    Does this service integrate with any other apps?
  • Yes.
    * Access control: AC2000, AEOS, C-CURE9000 Net2, OnGuard, S2 Netbox, Security Center
    * Calendar: Outlook, Google Calendar, iCal
    * Notifications: Cisco Webex Teams, Microsoft Teams, Skype, Slack
    * Meeting room management: Condeco, Smartway2
    * Single Sign On: Azure AD, Microsoft Active Directory, G Suite, OneLogin, Okta
    * Storage: Box, Dropbox, Egnyte, Google Drive, OneDrive
    * User Provisioning: Azure AD, G Suite, LDAP, Okta, OneLogin, SCIM
    * Wi-Fi: Aerohive Networks, Aruba Networks, Cisco
    * Other: Salesforce, Vpod, Visual Compliance

  • Does this service offer guides, tutorials and or customer support?
    • Access to the Proxyclick Academy (customizable with some plans)
    • Help centre
    • 24/7 Chat and email support
    • Dedicated account manager (at a fee)
  • Who are the main user groups of this service?
  • SMEs, startups, corporates, and Fortune 500 companies.

  • What is this service generally used for?
  • Comprehensive visitor and employee management.

  • Does this service offer an API?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, extensively with permission-based groups.

  • What are some applications this service is commonly used in tandem with?
  • Access control, SSO/LDAP, Calendar, Wi-Fi integration

FAQs

    Who are the main user groups of this service?
  • Main user groups of Qminder are:

    • Retail Industry
    • Healthcare industry
    • Government institutions
    • Click & Collect services
    • Educational institutions
  • Does this service offer guides, tutorials and or customer support?
  • Qminder provides:

    • Live human customer support - A customer success team specially dedicated to guide and assist our clients.
    • FAQ & service support - Frequently Asked Questions as well as advice and answers from the Qminder Team for easy and quick help for the clients.
    • Video tutorials - Qminder provides videos that guide customers in setting up the software and installing on iPads or TV.
  • What are some applications this service is commonly used in tandem with?
  • Qminder is mostly used in tandem with the following applications:

    • Zendesk
    • Zapier
    • Other business Intelligence systems
  • Does this service offer multi-user capability (e.g. teams)?
  • Qminder is set up per location and allows multi-user capability with providing various roles for your coworkers (Clerk, Location Manager, Administrator, Owner).

  • What is this service generally used for?
  • Qminder is used for physical locations in order to craft customer experience by organizing waiting lines, greeting customers, capturing their reasons of visit and informing them about the waiting line status. Qminder offers personal customer service and gathers valuable data for service Intelligence.

  • What platforms does this service support?
  • Qminder runs in your browser. All latest Chromebooks, Macs and PCs are supported.

  • Does this service offer an API?
  • Qminder provides RESTful API for integrating your existing systems with Qminder.

  • Does this service integrate with any other apps?
  • Qminder offers a public API and webhooks. This means that Qminder can easily be connected to a large variety of other systems and databases.

Vendor Information

Founded:
-
Based in:
Brussels
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses Proxyclick
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English, French, German, Italian, Dutch, Korean, Chinese, Russian, Danish, Spanish, Slovak, Japanese, Vietnamese
Regional Restrictions:
No restrictions.

Other

Who uses Qminder
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English, Spanish, French, Russian
Regional Restrictions:
No restrictions.
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