Compare ProvideSupport vs MessageBird vs GetSiteControl

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Crozscore:

90%
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77%
54%
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Crozscore:

83%
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73%
38%
interest rising

Crozscore:

89%
what is this?
96%
45%
interest rising
ProvideSupport screenshot view 3 more MessageBird screenshot view 2 more GetSiteControl screenshot view 3 more

Software Description:

Provide Support is a service that enables owners of businesses to connect with their customer instantly.

It is not only a chatting service, Provide Support is real-time monitoring tool for e-commerce platforms. Owners can view their customer's activities, gather useful information and create relevant reports that help them conduct their online marketing activity.

Users are enabled to see all visitors, their IP address, their activities, and much more. Provide Support integrates with WordPress and all other website categories, as well as with email clients, and social media tools.

Software Description:

MessageBird is on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, MessageBird connects over 15,000 enterprises to their global customers via the fastest and most reliable SMS, Voice and Chat APIs in the world.

Today MessageBird is powered by a world-class team of over 20 nationalities from offices in Amsterdam, San Francisco, Singapore, Sydney, London, Hamburg, and Shanghai. In October 2017 MessageBird announced a $60M Series A funding led by Accel, marking the largest Series A raised by any European software company or Y Combinator graduate to date.

Software Description:

Essential tools for website owners and bloggers - opt-in forms, online surveys, live chats, contact forms, website notifications, follow and share social widgets - easily managed from a single dashboard.

7 types of widgets:

Surveys, Live Chats, Contact Forms, Promo Notifications, Opt-In Forms, Follow Buttons, Share Buttons

Easy to install on any website:

WordPress, Blogger, Tumblr, Weebly, Shopify, Jimdo, Squarespace, Joomla, Bigcommerce, Volusion, 3dcart, Webydo, Rainmaker

Flexible behavior settings:

Exit-Intent Popups, Scroll-Triggered Popups, Timed Popups

Third-party integrations:

MailChimp, Infusionsoft, AWeber, GetResponse, Constant Contact, Campaign Monitor, ActiveCampaign, MailerLite, Mad Mimi, iContact, ConvertKit, VerticalResponse, Mailjet, Drip, EasySendy, Zapier, Slack

Features:

  • Multi-User
  • File Transfer
  • Google Apps Integration
  • Email Integration
  • Chat
  • External Integrations
  • API

Features:

  • Dashboard
  • Call Tracking
  • Call Recording
  • Chat
  • Scheduling
  • Contact Management
  • Email Integration
  • Multi-User
  • Password & Access Management
  • External Integrations
  • Notifications
  • 2-Factor Authentication
  • API

Features:

  • Multi-User
  • Chat
  • Data Export
  • Scheduling
  • Dashboard
  • Notifications
  • Email Integration
  • External Integrations
  • API
  • Audience Targeting

Summary:

  • Live chat

  • Real-time visitor monitoring

  • Native operator console

  • Customization and branding

  • Spell checker

  • Easy integration with your website

  • Manage multiple chats simultaneously

  • Call transfer

  • Chat transcripts

Summary:

    No key features associated with this application.

Summary:

  • Visitor engagement tools for website owners

  • Customizable forms, surveys, lead forms and contact forms

Small Business

$15.00
1 server(s) / month
Included in plan:
  • 1 operator

Corporate

$30.00
1 server(s) / month
Included in plan:
  • 3 operators

Enterprise

$60.00
1 server(s) / month
Included in plan:
  • 10 operators

Free

Free
Included in plan:
  • 7 widget types
  • Custom colors
  • Frequency settings
  • Scheduling
  • Real-time statistics
  • Mobile responsive widgets

Plus

$10.00
1 user(s) / month
Included in plan:
  • Managing multiple sites
  • Integrations
  • Custom images
  • Targeting
  • Start triggers
  • Exit popups
  • A/B testing
  • Survey logic and branching
  • Autoresponder

Pro

$20.00
1 user(s) / month
Included in plan:
  • Managing multiple users
  • User access rights
  • Branding removal

FAQs:

    Does this service integrate with any other apps?
  • It integrates with over 25 applications, including:

    Joomla, WordPress, Magento, OpenCart, Shopify, Drupal, Volusion, PrestaShop, 3dCart, Bigcommerce, etc.

  • What platforms does this service support?
  • ProvideSupport supports Windows, Mac, Linux, and Web-based services.

  • Does this service offer multi-user capability (e.g. teams)?
  • Depending on the pricing plan, ProvideSupport offers a one, three, or 10 operators option.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Content Management and Shopping Cart Systems.

  • Does this service offer an API?
  • Yes, it offers an API.

  • Who are the main user groups of this service?
  • The main users of ProvideSupport are SMEs, but it can be also used by large enterprises.

  • Does this service offer guides, tutorials and or customer support?
  • The support provided includes:

    Chat, Email, Best Practices, Tutorials, Tips, FAQs, Manuals.

  • What is this service generally used for?
  • It is used as a real time monitoring service for e-commerce.

FAQs:

    Does this service offer an API?
  • Yes, MessageBird offers REST APIs for SMS, Voice, Chat, Number Lookup, and 2FA.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, it does.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it does.

  • Who are the main user groups of this service?
  • Enterprises looking to reach their customers around the world.

  • What is this service generally used for?
  • Two factor authentication, customer support, customer service, notifications, alerts, marketing, promotions, customer feedback.

FAQs:

    Does this service offer an API?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Comprehensive Help section
    Free technical support

  • Who are the main user groups of this service?
  • Website owners and bloggers

  • Does this service offer multi-user capability (e.g. teams)?
  • Multiple users
    Access rights

  • Does this service integrate with any other apps?
  • MailChimp, Infusionsoft, AWeber, GetResponse, Constant Contact, Campaign Monitor, ActiveCampaign, MailerLite, Mad Mimi, iContact, ConvertKit, VerticalResponse, Mailjet, Drip, EasySendy, Zapier, Slack

Publisher:

Founded:
-
Based in:
New York
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses ProvideSupport
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
Spanish, Russian, Chinese, German, Portuguese, Japanese, French, English
Regional Restrictions:
No restrictions.

Other:

Who uses MessageBird
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Languages:
Spanish, German, French, English, Dutch
Regional Restrictions:
No restrictions.

Other:

Who uses GetSiteControl
  • Personal
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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