Compare ProProfs Training Maker vs Capabiliti vs ProProfs Chat

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ProProfs Training Maker screenshot Capabiliti screenshot view 2 more ProProfs Chat screenshot view 4 more

Software Description:

ProProfs Training Maker is the easiest and smartest way to create online trainings and courses. You can build web and mobile friendly courses using existing documents, videos, files, presentations etc. to train your learners. Along with an easy-to-use course builder, you get comprehensive features such as course compliance reports, detailed analytics and an all-in-one Learning Management System, which comes with ProProfs Quiz Maker - world's largest assessment software with over 300k+ free quiz templates.

Software Description:

Capabiliti is a mobile-first training, assessment and engagement platform that is used by companies of all sizes to deliver trainings across geography, at any scale and complexity, on any device, using any format of content.

Start with creating a training or assessment by uploading an existing video, PPT, PDF or other types of content and watch it turn into a powerful, interactive training in minutes. Once your training courses are ready, add users manually or simply do a bulk user upload through a CSV file.

Now, assign the courses to specific users in the list. Users can also set a start and end date, along with a minimum passing grade, among other tweaks and preferences.

Once users are assigned their training courses, they will be able to complete them on any of their web or mobile devices. Capabiliti app is available at the Apple App Store and Android Play Store, and can be completely white-labelled in a DIY fashion.

Once users start consuming and completing training programs, you can view their progress at an individual, team, geography and organizational levels. Another important feature of Capabiliti is that users do not have to be connected to the Internet at all times to complete their training courses, or while providing their inputs in assessments.

For information on more features available to Capabiliti users, please get in touch with us or view the Capabiliti one-click demo.

Software Description:

ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products & services and assure your customers that they are around anytime they need you. ProProfs Chat will help your support teams reduce tickets, improve customer response time and satisfaction, and ultimately increase sales and ROI.

The tool is most suitable for personalizing the shopping experience of your customers by displaying them right offers and providing them help wherever needed, which will help you to strengthen sales.

Furthermore, this chatting platform allows the support executives to send proactive chat invitations to the website visitors and guide them through the sales process.

Key features:

  • Emoticons
  • Customize Logos and Colors
  • Chat Ratings and Surveys
  • Proactive Chats
  • Chat History
  • File Transfer
  • Canned Responses
  • Multiple Operators
  • Chat Monitoring
  • Chat Routing
  • Social Media Integration
  • Co-Browsing

Features:

  • Document Comparison
  • Data Visualization
  • Data Import
  • Multi-User
  • Video Courses
  • Student Registration
  • SCORM
  • Gamification
  • Employee Training
  • Personal Learning
  • Corporate/Business

Features:

  • Student Registration
  • Class Management
  • Data Visualization
  • Data Import
  • Gamification
  • Data Export
  • Employee Training
  • Corporate/Business
  • External Integrations
  • Personal Learning
  • Multi-User
  • Video Courses
  • Scheduling
  • Document Comparison
  • API
  • Referral Tracking
  • Analytics
  • Dashboard
  • Multi-Site
  • Notifications
  • Keyword Tracking
  • Employee Onboarding
  • Email Integration
  • Onboarding
  • Vacation Calendar
  • Feedback Management
  • Attendance Tracking
  • 360 Degree Feedback
  • Password & Access Management

Features:

  • Call Tracking
  • Third-Party Plugins/Add-Ons
  • Chat
  • Dashboard
  • Customer Management

Summary:

  • Cloud-based LMS

  • OSHA Safety Compliance Training Software

  • Online Harassment Training Software for the Workplace

  • Online Employee Training Software

  • eLearning authoring tool

  • Online Customer Service Training Software

  • Online HR Training & Course Software

Summary:

  • A unified training, assessment and engagement platform

  • No IT support required

  • Deploy training programs in 30 minutes flat

  • Rich analytics for actionable insights

  • Complete data security

  • Scalable as well as customizable (white-labeled app)

  • Works on any device, any platform

Summary:

    No key features associated with this application.

Pricing:

  • Starting from: $5.00/month
  • Credit card required: Yes
  • Capabiliti pricing depends on your team size. Since it is completely scalable, it fits all team sizes and budgets. It is ideally suited for anyone upwards of 100 users.

    The per user monthly subscription starts from $9, and can go as low as $3 depending on the number of users.

    The per user monthly subscription is charged for active users only.

    You can also integrate Capabiliti with your existing TMS (SuccessFactors, Taleo, CornerstoneOnDemand), to extend your reach to your frontline users as well, at a fraction of the cost.

BRONZE

$9.99
1 user(s) / month
Included in plan:
  • Unlimited Chats
  • Web /Mobile / Desktop App
  • Chat History (3 months)
  • Visitor Tracking
  • Ticketing

GOLD

$39.95
3 user(s) / month
Included in plan:
  • All Silver Plus
  • Multiple Operators
  • Departments & Groups
  • Supervise Chats
  • 3 Domains
  • Chat Routing
  • Advanced Integrations
  • Reports
  • White Label
  • Multiple Languages
  • Snapshots & Cobrowsing
  • Knowledgebase
  • Chat History(1 Year)
  • Escalations & Transfer
  • Tickets
  • Call Back

SILVER

$19.95
2 user(s) / month
Included in plan:
  • All Bronze Plus
  • Customize Logos & Colors
  • Ratings & Surveys
  • Proactive Chats & Triggers
  • 1 Domain
  • Chat History(6 Months)
  • File Transfer
  • Canned Responses

ENTERPRISE

$50.00
unlimited user(s) / month
Included in plan:
  • All Gold Plus
  • Advanced Customization
  • Roles & Permissions
  • Supervisor Dashboard
  • Unlimited Domains
  • Advanced Surveys
  • Premium Integrations
  • Knowledgebase Enterprise
  • Access Reports via API
  • Customization Service
  • Audit & Admin Controls
  • SLA & Custom License
  • Vault
  • Enterprise Reporting
  • Onboarding & Success Manager
  • 24/7 Support

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Anyone belonging to the following functions:

    HR
    Learning and Development
    Sales / Support / Field enablement
    Sales leadership

  • What is this service generally used for?
  • Capabiliti is generally used for:

    Employee training and assessment
    Training needs analysis
    Measuring training effectiveness
    Social learning
    Employee feedback and surveys
    Employee onboarding
    Video interviews

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Customers can access video tutorials, 1-1 tutorials, phone and email support.

  • What platforms does this service support?
  • iOS, Android, web (all browsers)

  • Does this service offer an API?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • Capabiliti is commonly used with other HRMS and HRIS apps, or as a standalone.

  • Does this service integrate with any other apps?
  • Capabiliti integrates with nearly all HRMS / HRIS software available at present. It is also used as a plug and play to existing LMSs to help plug in the gaps of the legacy software (eg: Mobile compatibility etc.)

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, with access control

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • Yes.

  • Does this service integrate with any other apps?
  • ProProfs Chat can be integrated with numerous other apps. Here is a list of the applications that integrate seamlessly with it:

    CRM tools: Salesforce, Highrise, Zoho, Sugar CRM, Infusionsoft, FogBugz, MS Dynamics 365 and Nutshell.

    CMS tools: DotNetNuke, Drupal, WordPress Joomla, Light CMS, Kentico and WHMCS

    e-commerce tools: 3dCart, Magento, Shopify, Volusion, Xcart, Zencart, Big commerce, core commerce, Prestashop, Opencart, SparkPay, csCart and oscommerce.

    email marketing tools: Mailchimp, iContact, Active campaign and Get response.

    Help Desk tools: Zendesk, Desk.com

    Social media tools: Facebook

  • What are some applications this service is commonly used in tandem with?
  • ProProfs Chat's potential goes beyond measures. As it is a customer support tool, it can be used in tandem with sales tool and other customer support tools.

  • What platforms does this service support?
  • ProProfs Chat is a web based tool. However, it does have desktop and mobile apps for iOS, Windows and Android.

  • What is this service generally used for?
  • ProProfs Chat can be used for interacting with visitors, monitoring onsite behavior, capturing leads and offer customer support to existing customers.

  • Who are the main user groups of this service?
  • ProProfs Chat is a tool to increase visitor engagement for any business. Whether it is an ecommerce website or a service provider. The benefits of ProProfs Chat can be reaped by any online business. It is responsible to offer a platform where a business can reach out to visitors, monitor their behavior, generate leads and much more.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
24.4k
Followers:
5.32k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
597

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
24.4k
Followers:
5.32k

Other:

Who uses ProProfs Training Maker
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Capabiliti
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Hindi, Spanish, Chinese, French, German, English
Regional Restrictions:
No restrictions.

Other:

Who uses ProProfs Chat
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
United States
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