Compare ProProfs Training Maker vs Knowledge Anywhere vs ProProfs Chat

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Crozscore:

89%
what is this?
85%
53%
interest falling

Crozscore:

73%
what is this?
33%
no significant changes

Crozscore:

87%
what is this?
77%
53%
interest falling
ProProfs Training Maker screenshot Knowledge Anywhere screenshot view 1 more ProProfs Chat screenshot view 4 more

Software Description:

ProProfs Training Maker is the easiest and smartest way to create online trainings and courses. You can build web and mobile friendly courses using existing documents, videos, files, presentations etc. to train your learners. Along with an easy-to-use course builder, you get comprehensive features such as course compliance reports, detailed analytics and an all-in-one Learning Management System, which comes with ProProfs Quiz Maker - world's largest assessment software with over 300k+ free quiz templates.

Software Description:

Knowledge Anywhere's learning management software helps organizations direct, manage and track all training activities through one centralized platform in order to meet compliance standards, new hire requirements, and ongoing employee enrichment. The corporate training software allows companies of all sizes keep track of and report on in-person, online, and self-study corporate training initiatives.

Top Features included in Knowledge Anywhere's LMS include:

  • Mobile learning
  • Instructor-led training management & scheduling
  • Asynchronous Learning
  • Self-paced training
  • Advanced reporting dashboard
  • Course authoring
  • Live chat
  • Localization
  • E-commerce
  • Social sharing
  • Certificates of completion
  • Dynamic assignments
  • Document + Resource uploads
  • Automated user enrolment (Registration Codes also available)
  • Survey builder
  • Branded interface

Software Description:

ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products & services and assure your customers that they are around anytime they need you. ProProfs Chat will help your support teams reduce tickets, improve customer response time and satisfaction, and ultimately increase sales and ROI.

The tool is most suitable for personalizing the shopping experience of your customers by displaying them right offers and providing them help wherever needed, which will help you to strengthen sales.

Furthermore, this chatting platform allows the support executives to send proactive chat invitations to the website visitors and guide them through the sales process.

Key features:

  • Emoticons
  • Customize Logos and Colors
  • Chat Ratings and Surveys
  • Proactive Chats
  • Chat History
  • File Transfer
  • Canned Responses
  • Multiple Operators
  • Chat Monitoring
  • Chat Routing
  • Social Media Integration
  • Co-Browsing

Features:

  • Document Comparison
  • Data Visualization
  • Data Import
  • Multi-User
  • Video Courses
  • Student Registration
  • SCORM
  • Gamification
  • Employee Training
  • Personal Learning
  • Corporate/Business

Features:

  • Scheduling
  • Personal Learning
  • Corporate/Business
  • Data Visualization
  • Class Management
  • Student Registration
  • SCORM
  • Dashboard
  • Video Courses
  • Multi-User
  • Notifications
  • Onboarding
  • Employee Training
  • Data Export
  • Employee Database
  • Attendance Tracking
  • External Integrations
  • Employee Onboarding
  • Data Import

Features:

  • Call Tracking
  • Third-Party Plugins/Add-Ons
  • Chat
  • Dashboard
  • Customer Management

Summary:

  • Cloud-based LMS

  • OSHA Safety Compliance Training Software

  • Online Harassment Training Software for the Workplace

  • Online Employee Training Software

  • eLearning authoring tool

  • Online Customer Service Training Software

  • Online HR Training & Course Software

Summary:

  • Track, manage and deliver online corporate training materials

  • Build and prescribe custom learning paths to close employee skill gaps

  • Collect and measure meaningful employee training data

  • Deliver training from virtually any device in nearly any language

  • Sell your valuable training content with an e-commerce LMS

Summary:

    No key features associated with this application.

Express

$799.00
500 users/month
Included in plan:
  • Up to 500 active users
  • Up to 2 Administrators
  • Unlimited Course Uploads
  • 10 GB of Storage
  • Mobile Learning
  • Instructor-led Training
  • Asynchronous Learning
  • Self-Paced Training
  • Document + Resource Upload
  • Advanced Reporting
  • Google Analytics Integration
  • Live Chat
  • Social Sharing
  • Certificates of Completion
  • Learner Transcripts
  • Dynamic Assignments
  • Automated User Enrollment
  • Group Registration Codes
  • Event Registration
  • Waitlisting
  • Survey Builder
  • Security (SSL)
  • SCORM-compliant
  • Cloud-based
  • Branded Interface
  • Standard Support
  • LMS Training
  • E-Commerce

Professional

$1,500.00
1,000 users/month
Included in plan:
  • Up to 1,000 active users
  • Up to 5 Administrators
  • Unlimited Course Uploads
  • 15 GB of Storage
  • Mobile Learning
  • Instructor-Led Training
  • Asynchronous Learning
  • Self-Paced Training
  • Document + Resource Upload
  • Advanced Reporting
  • Google Analytics Integration
  • Live Chat
  • Social Sharing
  • Certificates of Completion
  • Learner Transcripts
  • Dynamic Assignments
  • Automated User Enrollment
  • Group Registration Codes
  • Event Registration
  • Waitlisting
  • Survey Builder
  • Security (SSL)
  • SCORM-compliant
  • Cloud-based
  • Branded Interface
  • Standard Support
  • LMS Training
  • Custom URL
  • Localization
  • Integrations
  • E-Commerce

Enterprise

$2,399.00
unlimited user(s) / month
Included in plan:
  • Unlimited Active Users
  • Unlimited Administrators
  • Unlimited Course Uploads
  • Unlimited Storage
  • Mobile Learning
  • Instructor-Led Training
  • Asynchronous Learning
  • Self-Paced Training
  • Document + Resource Upload
  • Advanced Reporting
  • Google Analytics Integration
  • Live Chat
  • Social Sharing
  • Certificates of Completion
  • Learner Transcripts
  • Dynamic Assignments
  • Automated User Enrollment
  • Group Registration Codes
  • Event Registration
  • Waitlisting
  • Survey Builder
  • Security (SSL)
  • SCORM-compliant
  • Cloud-based
  • Custom Interface
  • Premium Support
  • LMS Training
  • Custom URL
  • Localization
  • Integrations
  • E-Commerce

BRONZE

$9.99
1 user(s) / month
Included in plan:
  • Unlimited Chats
  • Web /Mobile / Desktop App
  • Chat History (3 months)
  • Visitor Tracking
  • Ticketing

GOLD

$39.95
3 user(s) / month
Included in plan:
  • All Silver Plus
  • Multiple Operators
  • Departments & Groups
  • Supervise Chats
  • 3 Domains
  • Chat Routing
  • Advanced Integrations
  • Reports
  • White Label
  • Multiple Languages
  • Snapshots & Cobrowsing
  • Knowledgebase
  • Chat History(1 Year)
  • Escalations & Transfer
  • Tickets
  • Call Back

SILVER

$19.95
2 user(s) / month
Included in plan:
  • All Bronze Plus
  • Customize Logos & Colors
  • Ratings & Surveys
  • Proactive Chats & Triggers
  • 1 Domain
  • Chat History(6 Months)
  • File Transfer
  • Canned Responses

ENTERPRISE

$50.00
unlimited user(s) / month
Included in plan:
  • All Gold Plus
  • Advanced Customization
  • Roles & Permissions
  • Supervisor Dashboard
  • Unlimited Domains
  • Advanced Surveys
  • Premium Integrations
  • Knowledgebase Enterprise
  • Access Reports via API
  • Customization Service
  • Audit & Admin Controls
  • SLA & Custom License
  • Vault
  • Enterprise Reporting
  • Onboarding & Success Manager
  • 24/7 Support

FAQs:

    No FAQs associated with this application.

FAQs:

    What platforms does this service support?
  • All major web browsers. This is a cloud-based solution.

  • What is this service generally used for?
  • Managing, delivering and tracking all training initiatives within an organization.

  • Who are the main user groups of this service?
  • Small, medium and large enterprises.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • Yes.

  • Does this service integrate with any other apps?
  • ProProfs Chat can be integrated with numerous other apps. Here is a list of the applications that integrate seamlessly with it:

    CRM tools: Salesforce, Highrise, Zoho, Sugar CRM, Infusionsoft, FogBugz, MS Dynamics 365 and Nutshell.

    CMS tools: DotNetNuke, Drupal, WordPress Joomla, Light CMS, Kentico and WHMCS

    e-commerce tools: 3dCart, Magento, Shopify, Volusion, Xcart, Zencart, Big commerce, core commerce, Prestashop, Opencart, SparkPay, csCart and oscommerce.

    email marketing tools: Mailchimp, iContact, Active campaign and Get response.

    Help Desk tools: Zendesk, Desk.com

    Social media tools: Facebook

  • What are some applications this service is commonly used in tandem with?
  • ProProfs Chat's potential goes beyond measures. As it is a customer support tool, it can be used in tandem with sales tool and other customer support tools.

  • What platforms does this service support?
  • ProProfs Chat is a web based tool. However, it does have desktop and mobile apps for iOS, Windows and Android.

  • What is this service generally used for?
  • ProProfs Chat can be used for interacting with visitors, monitoring onsite behavior, capturing leads and offer customer support to existing customers.

  • Who are the main user groups of this service?
  • ProProfs Chat is a tool to increase visitor engagement for any business. Whether it is an ecommerce website or a service provider. The benefits of ProProfs Chat can be reaped by any online business. It is responsible to offer a platform where a business can reach out to visitors, monitor their behavior, generate leads and much more.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
24.4k
Followers:
5.32k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
24.4k
Followers:
5.32k

Other:

Who uses ProProfs Training Maker
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Knowledge Anywhere
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
Japanese, Spanish, French, Italian, Chinese, English, German
Regional Restrictions:
No restrictions.

Other:

Who uses ProProfs Chat
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
United States
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