Compare ProProfs Survey Maker vs Nicereply vs Survey Anyplace

You May Also Like

Featured products that are similar to the ones you selected below.

View Listing View Listing View Listing

Crozscore

90%
what is this?
interest rising

Crozscore

90%
what is this?
interest falling

Crozscore

91%
what is this?
no significant changes
ProProfs Survey Maker screenshot Nicereply screenshot view 3 more Survey Anyplace screenshot view 3 more

About ProProfs Survey Maker

As a SaaS-based survey software, ProProfs Survey Maker helps its users create beautifully-designed and personalized feedback surveys that assist business owners to capture valuable data effectively. The free online survey creator has built more than 50,000 surveys and gather over 4 million responses.

You can create a survey with our 100+ beautifully-designed templates which can be further customized. The survey maker also offers 1,000,000+ ready-to-use survey questions that help you get started faster on creating one for your services. Another aspect that helps you to prompt customers or employees to give feedback to your surveys is to add ratings and buttons. 

You can also personalize the survey forms further with advance customization options like:

  • Image addition to making the survey form more engaging;
  • Customize the existing template theme, a color scheme so they match your branding;
  • Add the company logo and white-label your surveys.

Other than that, you can also share your surveys on social media platforms via a link or embed them on the website.

The online survey software allows you to create quizzes, polls, popups, sidebar, in-app surveys, scored surveys, and more that help you capture the valuable market and customer data instantly. 

ProProfs Survey Maker also creates insightful reports based on the feedback received from the survey takers. What’s more, it creates separate reports for popup and NPS surveys. And, the survey builder software supports 70+ languages.

About Nicereply

Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.

  • Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide
  • Increase your survey response rates by 200%
  • See your data in CRM software and set triggers based on it
  • Get 3x more feedback without sending more emails
  • Customize both the look and content of your surveys
  • Set goals, track KPIs, generate reports and more...

CUSTOMER SATISFACTION (CSAT)
For every customer who bothers to complain, 26 others remain silent. Stop losing unhappy customers – let them express their feedback in a single click. Track CSAT in every interaction and take immediate action whenever your customer is dissatisfied.

CUSTOMER EFFORT SCORE (CES)
96% of customers who go through high-effort experience will not come back for second purchase. Use CES to identify and improve these experiences.

NET PROMOTER SCORE (NPS)
Loyal customers are worth up to 10 times their initial purchase value. NPS measures the loyalty of your customers and divides them to Promoters, Passives and Detractors. Use NPS to build a loyal customer base.

ALL-IN-ONE DASHBOARD
Get a quick overview of your team's performance with all-in-one dashboard featuring CSAT, CES and NPS ratings, trends and charts.

REAL-TIME FEEDBACK
Know what your customers think of you as soon, as they fill in the survey. See all the ratings in your rating feed.

SEE WHO IS THE BEST
Recognize your best support teams and agents with leaderboards, based not only on average rating scores, but also on the number of collected ratings.

About Survey Anyplace

Tired of boring questionnaires? So are we...

Discover why companies like Capgemini, Eneco, Accor Hotels, as well as many midsize consulting companies and agencies use Survey Anyplace to create fun and interactive surveys, assessments, and quizzes. The kind that allows you to engage with your audience and leaves room for your own brand identity or personality. And you get more and better feedback via email, variable end screens or via an auto-generated PDF report based on each respondent's answers.

Survey Anyplace is the most reviewed and #1 rated assessment software on Capterra.

Try out the new Formulas feature, which allows you to do calculations within the assessment to give your respondents even more insightful feedback and deliver a personalized PDF report. Check our white label option if you want a fully branded assessment with no reference to Survey Anyplace.

Our software was made for: Marketing professionals, customer service professionals, sales professionals in companies of all sizes who need to collect insights from their audience in an engaging way.

Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Template Designer
  • Net Promoter Score

Features

  • Analytics
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Net Promoter Score

Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Template Designer
  • Net Promoter Score

Summary

  • Multi-Device Compatability

  • Templates & Questions Library

  • Embed on Website & Share on Blogs

  • No HTML Skills Required

  • Share Information With Stakeholders

  • Optimize Conversions

  • Easy Customer Segmentation

  • Monitor Brand Perception

  • Connect With Right People

  • Meaningful Insights

Summary

  • Analytics & Insights: Dashboard built for customer service managers. All important stats in one place.

  • Real-time customer feedback: Keep track with customer ratings of CSAT, NPS or CES. Rating feed shows you how customers feel about your service today.

  • Surveys Design: Customize rating survey according to your company branding and local language. Or even use API to build it from the scratch.

  • Integrates with help desk or CRM: Enhance your Desk, Zendesk, Salesforce or other system. Start tracking the quality of your customer service and let your business grow with the support of happy customers.

Summary

  • Digital scratch card, Image upload for respondent, Geolocation, Automatic Email sending, (Self-)assessments

  • Offline capability, Skip Logic, Question Grouping,

  • Presentation mode, Report filtering, completion rate

  • Custumizable design, Custom CSS

  • Survey Grouping, User management

  • White Labeling

Pricing

Basic

$7.00
1 user(s) / month
Included in plan:
  • Unlimited Surveys
  • Unlimited Responses
  • Administrators 1
  • Customer Support (Basic)
  • Integrations (Basic)

Professional

$19.00
1 user(s) / month
Included in plan:
  • Unlimited Surveys
  • Unlimited Responses
  • Administrators 1
  • Logo, Branding & Themes
  • Survey Scoring
  • Branching and Skip Logic
  • Accept File Uploads
  • Customer Support (Basic)
  • Integrations (Basic)

Business

$69.00
1 user(s) / month
Included in plan:
  • Unlimited Surveys
  • Unlimited Responses
  • Administrators 1
  • Logo, Branding & Themes
  • Survey Scoring
  • Branching and Skip Logic
  • Accept File Uploads
  • Quiz Maker (Quiz Maker Essentials 100 Takers $600/y value)
  • Net Promoter Score
  • In-App Survey
  • Sidebar Forms
  • Popup Survey
  • Advanced Reporting Tools
  • SSO
  • Offline Authoring with Excel
  • Notifications & Report Sharing
  • White Label
  • Unlimited Private User Accounts
  • Unlimited Groups & Classroom
  • Customer Support (Advanced)
  • Integrations (Advanced)

Enterprise

$199.00
unlimited user(s) / month
Included in plan:
  • Unlimited Surveys
  • Unlimited Responses
  • Administrators (Unlimited)
  • Logo, Branding & Themes
  • Survey Scoring
  • Branching and Skip Logic
  • Accept File Uploads
  • Quiz Maker (Quiz Maker Essentials 200 Takers $1200/y value)
  • Net Promoter Score
  • In-App Survey
  • Sidebar Forms
  • Popup Survey
  • Advanced Reporting Tools
  • SSO
  • Offline Authoring with Excel
  • Notifications & Report Sharing
  • White Label
  • Unlimited Private User Accounts
  • Unlimited Groups & Classroom
  • Organizational Data oversight, security and ownership
  • Organization-wide collaboration
  • Centrally-managed enterprise
  • Customer Support (Premium)
  • Integrations (Premium)

Pricing

  • Starting from: $49.00/month
  • Credit card required: No
  • Mini: $49/month for 100 received ratings a month.
    Start: $99/month for 250 received ratings a month.
    Grow: $199/month for 1000 received ratings a month.
    Business: $299/month for 2500 received ratings a month.
    Need more
    than 2,500 responses, an enterprise solution or a special pricing? Contact us!

    14-day trial period for any pricing plan.

Pricing

  • Starting from: $29.00/month
  • Credit card required: No
    • Basic: Free
    • Essential: $29/month
    • Professional: $49/month
    • Enterprise: On request
    • ReportR: On request (Enterprise + PDF report builder

FAQs

    Does this service integrate with any other apps?
  • yes

  • What platforms does this service support?
  • all,SAAS Based Software

  • What are some applications this service is commonly used in tandem with?
  • mailchimp,salesforce etc

  • Who are the main user groups of this service?
  • educators, online marketers, instructors,event organizers, and companies

  • Does this service offer guides, tutorials and or customer support?
  • We offer self-help articles (guides) and 24X7 customer support.

  • Does this service offer multi-user capability (e.g. teams)?
  • yes, in enterprise plan

  • What is this service generally used for?
  • The service is used to capture feedback and create insightful reports that assist a business improve its services for future customer experience.

  • Does this service offer an API?
  • yes

FAQs

    Who are the main user groups of this service?
  • Users of this service are businesses of all sizes.

  • What is this service generally used for?
  • It is used as a customer satisfaction survey software.

  • What platforms does this service support?
  • Platfoms supported: Windows; Mac; Android; iPhone/iPad.

  • What are some applications this service is commonly used in tandem with?
  • It is used together with various virtual ticketing and help desk systems.

  • Does this service integrate with any other apps?
  • It integrates with: Salesforce, Zendesk, Desk.com, HelpScout, Live Agent, Kayako and others.

  • Does this service offer an API?
  • It offers detailed API.

  • Does this service offer guides, tutorials and or customer support?
  • They offer online support and FAQ section.

FAQs

    Does this service offer an API?
  • Yes

  • Who are the main user groups of this service?
  • Marketing professionals, customer service professionals, teachers/trainers, sales professionals in companies of all sizes who need to collect insights from their audience in an engaging way.

  • Does this service offer guides, tutorials and or customer support?
  • We have user guides in English, French and Dutch for every feature that we offer. We also offer customer support during business hours.

  • Does this service integrate with any other apps?
  • We offer a Zapier integration with over 1000 apps and we offer integrations via webhooks.

  • Does this service offer multi-user capability (e.g. teams)?
  • For our Enterprise and ReportR users it is possible to have multiple users.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
2010
Based in:
Bratislava
Employees:
2-10
Likes:
Followers:
1.67k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses ProProfs Survey Maker
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Danish, Czech, Vietnamese, Welsh, Finnish, French, Estonian, Gujarati, Hindi, Hebrew, Uzbek, German, Norwegian, Chinese, Irish
Regional Restrictions:
No restrictions.Supports 72+ languages

Other

Who uses Nicereply
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Survey Anyplace
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English, French, Dutch
Regional Restrictions:
No restrictions.
Back to top