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About ProProfs Survey Maker

As a SaaS-based survey software, ProProfs Survey Maker helps its users create beautifully-designed and personalized feedback surveys that assist business owners to capture valuable data effectively. The free online survey creator has built more than 50,000 surveys and gather over 4 million responses.

You can create a survey with our 100+ beautifully-designed templates which can be further customized. The survey maker also offers 1,000,000+ ready-to-use survey questions that help you get started faster on creating one for your services. Another aspect that helps you to prompt customers or employees to give feedback to your surveys is to add ratings and buttons. 

You can also personalize the survey forms further with advance customization options like:

  • Image addition to making the survey form more engaging;
  • Customize the existing template theme, a color scheme so they match your branding;
  • Add the company logo and white-label your surveys.

Other than that, you can also share your surveys on social media platforms via a link or embed them on the website.

The online survey software allows you to create quizzes, polls, popups, sidebar, in-app surveys, scored surveys, and more that help you capture the valuable market and customer data instantly. 

ProProfs Survey Maker also creates insightful reports based on the feedback received from the survey takers. What’s more, it creates separate reports for popup and NPS surveys. And, the survey builder software supports 70+ languages.

About Nicereply

Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.

  • Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide
  • Increase your survey response rates by 200%
  • See your data in CRM software and set triggers based on it
  • Get 3x more feedback without sending more emails
  • Customize both the look and content of your surveys
  • Set goals, track KPIs, generate reports and more...

CUSTOMER SATISFACTION (CSAT)
For every customer who bothers to complain, 26 others remain silent. Stop losing unhappy customers – let them express their feedback in a single click. Track CSAT in every interaction and take immediate action whenever your customer is dissatisfied.

CUSTOMER EFFORT SCORE (CES)
96% of customers who go through high-effort experience will not come back for second purchase. Use CES to identify and improve these experiences.

NET PROMOTER SCORE (NPS)
Loyal customers are worth up to 10 times their initial purchase value. NPS measures the loyalty of your customers and divides them to Promoters, Passives and Detractors. Use NPS to build a loyal customer base.

ALL-IN-ONE DASHBOARD
Get a quick overview of your team's performance with all-in-one dashboard featuring CSAT, CES and NPS ratings, trends and charts.

REAL-TIME FEEDBACK
Know what your customers think of you as soon, as they fill in the survey. See all the ratings in your rating feed.

SEE WHO IS THE BEST
Recognize your best support teams and agents with leaderboards, based not only on average rating scores, but also on the number of collected ratings.

About EmailMeForm

EmailMeForm benefits at a glance:

  • Built for non-tech savvy users, no coding required
  • DIY intuitive form and survey builder interface
  • Drag & drop fields ready for immediate implementation and customization
  • Unlimited number of forms you can create at no cost
  • Advanced features like autoresponder, form logic, email notifications, security data encryption, reports, personalization, collaboration, file upload, and more.
  • 100+ free editable templates for quick setup
  • Bespoke solutions like custom form design and integration with 3rd party apps by our experts
  • Free and secure cloud storage in your EmailMeForm account
  • Shareable data reports with various grids, tables, and charts
  • Enhanced security through SSL, data, and field encryption
  • Payment integration with PayPal, Stripe, BrainTree, Freshbooks, Authorize.net and more web merchants enables smooth online payments through our forms
  • 3rd party app integrations for automated data flows
  • Social integration with Facebook, Twitter and blogs
  • Team collaboration options

EmailMeForm is a trusted online form solution that supports easy creation and sharing of web forms for free. Since 2006, we’ve been helping businesses, organizations, public institutions, entrepreneurs, and individuals collect and distribute valuable data quickly and painlessly.

With our intuitive drag & drop interface, users can create online forms and surveys from scratch or choose from a variety of editable free templates we provide. For those requiring next level solutions, our team is available to craft custom forms and integrate them with 3rd party business apps you use.

We've undergone many enhancements to develop the platform that nowadays supports millions of users and all along we’ve been nurturing personal approach to each and every customer we have. Our future is focused on building an exceptional service that will continue to evolve the way our customers collect, analyze, and use data.

Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Template Designer
  • Net Promoter Score

Features

  • Analytics
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Net Promoter Score

Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Template Designer
  • Net Promoter Score

Summary

  • Multi-Device Compatability

  • Templates & Questions Library

  • Embed on Website & Share on Blogs

  • No HTML Skills Required

  • Share Information With Stakeholders

  • Optimize Conversions

  • Easy Customer Segmentation

  • Monitor Brand Perception

  • Connect With Right People

  • Meaningful Insights

Summary

  • Analytics & Insights: Dashboard built for customer service managers. All important stats in one place.

  • Real-time customer feedback: Keep track with customer ratings of CSAT, NPS or CES. Rating feed shows you how customers feel about your service today.

  • Surveys Design: Customize rating survey according to your company branding and local language. Or even use API to build it from the scratch.

  • Integrates with help desk or CRM: Enhance your Desk, Zendesk, Salesforce or other system. Start tracking the quality of your customer service and let your business grow with the support of happy customers.

Summary

  • Built for non-tech savvy users, no coding required

  • DIY intuitive form and survey builder interface with fields ready for immediate implementation and customization

  • Unlimited number of forms you can create at no cost

  • 100+ free editable templates for quick setup

  • Bespoke solutions like custom form design and integration with 3rd party apps by our experts

  • Free and secure cloud storage in your EmailMeForm account

  • Shareable data reports with various grids, tables, and charts

  • Enhanced security through SSL, data, and field encryption

  • Payment integration with PayPal, Stripe, BrainTree, Freshbooks, Authorize.net and more

  • 3rd party app integrations for automated data flows

Pricing

Basic

$7.00
1 user(s) / month
Included in plan:
  • Unlimited Surveys
  • Unlimited Responses
  • Administrators 1
  • Customer Support (Basic)
  • Integrations (Basic)

Professional

$19.00
1 user(s) / month
Included in plan:
  • Unlimited Surveys
  • Unlimited Responses
  • Administrators 1
  • Logo, Branding & Themes
  • Survey Scoring
  • Branching and Skip Logic
  • Accept File Uploads
  • Customer Support (Basic)
  • Integrations (Basic)

Business

$69.00
1 user(s) / month
Included in plan:
  • Unlimited Surveys
  • Unlimited Responses
  • Administrators 1
  • Logo, Branding & Themes
  • Survey Scoring
  • Branching and Skip Logic
  • Accept File Uploads
  • Quiz Maker (Quiz Maker Essentials 100 Takers $600/y value)
  • Net Promoter Score
  • In-App Survey
  • Sidebar Forms
  • Popup Survey
  • Advanced Reporting Tools
  • SSO
  • Offline Authoring with Excel
  • Notifications & Report Sharing
  • White Label
  • Unlimited Private User Accounts
  • Unlimited Groups & Classroom
  • Customer Support (Advanced)
  • Integrations (Advanced)

Enterprise

$199.00
unlimited user(s) / month
Included in plan:
  • Unlimited Surveys
  • Unlimited Responses
  • Administrators (Unlimited)
  • Logo, Branding & Themes
  • Survey Scoring
  • Branching and Skip Logic
  • Accept File Uploads
  • Quiz Maker (Quiz Maker Essentials 200 Takers $1200/y value)
  • Net Promoter Score
  • In-App Survey
  • Sidebar Forms
  • Popup Survey
  • Advanced Reporting Tools
  • SSO
  • Offline Authoring with Excel
  • Notifications & Report Sharing
  • White Label
  • Unlimited Private User Accounts
  • Unlimited Groups & Classroom
  • Organizational Data oversight, security and ownership
  • Organization-wide collaboration
  • Centrally-managed enterprise
  • Customer Support (Premium)
  • Integrations (Premium)

Pricing

  • Starting from: $49.00/month
  • Credit card required: No
  • Mini: $49/month for 100 received ratings a month.
    Start: $99/month for 250 received ratings a month.
    Grow: $199/month for 1000 received ratings a month.
    Business: $299/month for 2500 received ratings a month.
    Need more
    than 2,500 responses, an enterprise solution or a special pricing? Contact us!

    14-day trial period for any pricing plan.

Pricing

Basic

Free
Included in plan:
  • 100 form entries per month
  • 50 form fields
  • 3 data reports
  • 1 custom theme
  • 100MB storage space
  • 2MB max file size per entry
  • 1 user
  • Redirect to custom URL
  • Email notifications
  • Anti-spam CAPTCHA protection
  • Standard support

Plus

$9.95
1 user(s) / month
Included in plan:
  • Unlimited number of forms
  • Unlimited form fields
  • Unlimited data reports
  • 2000 form entries per month
  • 10 themes
  • 5GB secure cloud storage
  • 10MB per entry / 10MB max file size
  • 2 users
  • Email notifications
  • Anti-spam CAPTCHA protection
  • Extended support
  • Branding unlocked (add your logo, font, backgrounds, etc.)
  • SSL form encryption
  • Autoresponder
  • Multiple file upload
  • Password form protection
  • Save & resume feature
  • Logic form rules
  • Data export: XLS, CSV, Tab Delimited

Pro

$19.95
1 user(s) / month
Included in plan:
  • Unlimited number of forms
  • Unlimited form fields
  • Unlimited data reports
  • 10000 form entries per month
  • Unlimited number of themes
  • 20GB secure cloud storage
  • 20MB per form entry / 10MB max file size
  • 10 users
  • Email notifications
  • Anti-spam CAPTCHA protection
  • Premium support
  • Branding unlocked (add your logo, font, backgrounds, etc.))
  • SSL form encryption
  • Autoresponder
  • Multiple file upload
  • Password form protection
  • Save & resume feature
  • Logic form rules
  • Data export: XLS, CSV, Tab Delimited
  • Payment integration (PayPal, Stripe, Braintree, and more)
  • 3rd party app integrations
  • Encryption of sensitive fields
  • Storage encryption

Premium

$39.95
1 user(s) / month
Included in plan:
  • Unlimited number of forms
  • Unlimited form fields
  • Unlimited data reports
  • 100000 form entries per month
  • Unlimited number of themes
  • 50GB secure cloud storage
  • 20MB per form entry / 10MB max file size
  • 50 users
  • Anti-spam CAPTCHA protection
  • Premium support
  • Branding unlocked (add your logo, font, backgrounds, etc.))
  • SSL form encryption
  • Autoresponder
  • Multiple file upload
  • Password form protection
  • Save & resume feature
  • Logic form rules
  • Data export: XLS, CSV, Tab Delimited
  • Payment integration (PayPal, Stripe, Braintree, and more)
  • 3rd party app integrations
  • Encryption of sensitive fields
  • Storage encryption
  • Email notifications

FAQs

    Does this service integrate with any other apps?
  • yes

  • What platforms does this service support?
  • all,SAAS Based Software

  • What are some applications this service is commonly used in tandem with?
  • mailchimp,salesforce etc

  • Who are the main user groups of this service?
  • educators, online marketers, instructors,event organizers, and companies

  • Does this service offer guides, tutorials and or customer support?
  • We offer self-help articles (guides) and 24X7 customer support.

  • Does this service offer multi-user capability (e.g. teams)?
  • yes, in enterprise plan

  • What is this service generally used for?
  • The service is used to capture feedback and create insightful reports that assist a business improve its services for future customer experience.

  • Does this service offer an API?
  • yes

FAQs

    Who are the main user groups of this service?
  • Users of this service are businesses of all sizes.

  • What is this service generally used for?
  • It is used as a customer satisfaction survey software.

  • What platforms does this service support?
  • Platfoms supported: Windows; Mac; Android; iPhone/iPad.

  • What are some applications this service is commonly used in tandem with?
  • It is used together with various virtual ticketing and help desk systems.

  • Does this service integrate with any other apps?
  • It integrates with: Salesforce, Zendesk, Desk.com, HelpScout, Live Agent, Kayako and others.

  • Does this service offer an API?
  • It offers detailed API.

  • Does this service offer guides, tutorials and or customer support?
  • They offer online support and FAQ section.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
2010
Based in:
Bratislava
Employees:
2-10
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Redwood City
Employees:
11-50
Likes:
Followers:

Other

Who uses ProProfs Survey Maker
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Danish, Czech, Vietnamese, Welsh, Finnish, French, Estonian, Gujarati, Hindi, Hebrew, Uzbek, German, Norwegian, Chinese, Irish
Regional Restrictions:
No restrictions.Supports 72+ languages

Other

Who uses Nicereply
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses EmailMeForm
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.
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