Compare ProProfs Project vs ProProfs Chat vs Genius Project

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Crozscore:

91%
what is this?
88%
54%
interest rising

Crozscore:

89%
what is this?
78%
54%
interest rising

Crozscore:

74%
what is this?
100%
33%
interest falling
ProProfs Project screenshot view 1 more ProProfs Chat screenshot view 5 more Genius Project screenshot

Software Description:

ProProfs Project is an online project management tool which allows you and your team to organize projects, delegate tasks, track progress, collaborate, create reports and much more. It is that perfect tool for all your project management needs. With advanced features such as project calendar, gantt charts, time tracking and invoicing, managing projects cannot get simpler. Whether you are a freelancer or a project manager of a fortune 500 company, ProProfs Project is a tool you need to stay on top of your game and deliver in time.

With smart integration options and collaboration possibilities, ProProfs Project is the smart solution in organizing projects, delegating tasks, tracking and creating reports. Whether you are a new guy or an experienced professional, it only takes minutes before you start nailing those deadlines and exceed expectations of your clients.

Software Description:

ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products & services and assure your customers that they are around anytime they need you. ProProfs Chat will help your support teams reduce tickets, improve customer response time and satisfaction, and ultimately increase sales and ROI.

The tool is most suitable for personalizing the shopping experience of your customers by displaying them right offers and providing them help wherever needed, which will help you to strengthen sales.

Furthermore, this chatting platform allows the support executives to send proactive chat invitations to the website visitors and guide them through the sales process.

Key features:

  • Emoticons
  • Customize Logos and Colors
  • Chat Ratings and Surveys
  • Proactive Chats
  • Chat History
  • File Transfer
  • Canned Responses
  • Multiple Operators
  • Chat Monitoring
  • Chat Routing
  • Social Media Integration
  • Co-Browsing

Software Description:

Genius Project, enterprise project management software, has been an established player in the market for last 20 years, offering companies first-class project management capabilities and years of expertise.

In addition to powerful features that span the entire project life cycle from idea to project completion, Genius Project has its own Gantt Chart Tool, a collaboration platform with a bulletin board and capacity planning with soft booking functions.

Genius Project also offers scalable solutions, highly flexible configuration options and is platform and industry independent. The offer includes various service level agreements and numerous support services alongside on-site and online training.

Features:

  • External Integrations
  • Data Visualization
  • Data Import
  • API
  • Contact Management
  • Data Export
  • Notifications
  • Dashboard
  • Calendar Management
  • Scheduling
  • Multi-User
  • Inventory Tracking
  • Project Management
  • Customer Management
  • Contact Sharing
  • Budgeting
  • Expense Tracking

Features:

  • Call Tracking
  • Third-Party Plugins/Add-Ons
  • Chat
  • Dashboard
  • Customer Management

Features:

  • Data Visualization
  • Forecasting
  • Data Import
  • External Integrations
  • Expense Tracking
  • Budgeting
  • Notifications
  • Project Management
  • Scheduling
  • Dashboard
  • Gantt Charts
  • Task Scheduling/Tracking
  • Email Integration
  • Multi-User
  • Analytics
  • API

Summary:

  • Budget Management

  • Project Planning

  • Collaboration

  • File Sharing

  • Gantt Charts

  • Milestone Tracking

  • Percent-Complete Tracking

  • Budget Management

  • Status Tracking

  • Task Management

  • Project Tracking

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Solopreneur

$19.00
unlimited user(s) / month
Included in plan:
  • 10 Projects
  • Unlimited Users
  • Unlimited Teams
  • Our Branding
  • Unlimited Guests

Team

$49.00
unlimited user(s) / month
Included in plan:
  • 50 Projects
  • Reporting & Charts
  • Task Dependencies
  • Dropbox, Box
  • CSV Data Export

Unlimited

$199.00
unlimited user(s) / month
Included in plan:
  • Unlimited Projects
  • All Features
  • Custom Branding
  • Dedicated Support
  • Live Training

BRONZE

$9.00
1 user(s) / month
Included in plan:
  • Unlimited chats
  • Web, Mobile & Desktop App
  • Chat history
  • 1 Domains
  • Visitor tracking
  • Ticketing

SILVER

$19.00
2 user(s) / month
Included in plan:
  • All BRONZE Features
  • 2 Domains
  • Customize Logos and Colors
  • Ratings & Surveys
  • Greetings
  • File Transfer
  • Canned Responses

GOLD

$39.00
3 user(s) / month
Included in plan:
  • All SILVER Features
  • Forums & Learner Communities
  • Departments & Groups
  • Supervise Chats
  • Multiple Operators
  • Chat Routing
  • Reports
  • White Label
  • Multiple Languages
  • Snapshots & Cobrowsing
  • Escalations & Transfer
  • Call Back
  • ProProfs Knowledgebase
  • Integrations

ENTERPRISE

$199.00
1 user(s) / month
Included in plan:
  • All Gold Features
  • Advanced Customization
  • Supervisor Dashboard
  • ProProfs Survey Maker
  • Access Reports via API
  • Customization Service
  • Audit & Admin Controls
  • SLA & Custom License
  • Vault
  • Enterprise Reporting
  • Customer Support

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • Yes.

  • Does this service integrate with any other apps?
  • ProProfs Chat can be integrated with numerous other apps. Here is a list of the applications that integrate seamlessly with it:

    CRM tools: Salesforce, Highrise, Zoho, Sugar CRM, Infusionsoft, FogBugz, MS Dynamics 365 and Nutshell.

    CMS tools: DotNetNuke, Drupal, WordPress Joomla, Light CMS, Kentico and WHMCS

    e-commerce tools: 3dCart, Magento, Shopify, Volusion, Xcart, Zencart, Big commerce, core commerce, Prestashop, Opencart, SparkPay, csCart and oscommerce.

    email marketing tools: Mailchimp, iContact, Active campaign and Get response.

    Help Desk tools: Zendesk, Desk.com

    Social media tools: Facebook

  • What are some applications this service is commonly used in tandem with?
  • ProProfs Chat's potential goes beyond measures. As it is a customer support tool, it can be used in tandem with sales tool and other customer support tools.

  • What platforms does this service support?
  • ProProfs Chat is a web based tool. However, it does have desktop and mobile apps for iOS, Windows and Android.

  • What is this service generally used for?
  • ProProfs Chat can be used for interacting with visitors, monitoring onsite behavior, capturing leads and offer customer support to existing customers.

  • Who are the main user groups of this service?
  • ProProfs Chat is a tool to increase visitor engagement for any business. Whether it is an ecommerce website or a service provider. The benefits of ProProfs Chat can be reaped by any online business. It is responsible to offer a platform where a business can reach out to visitors, monitor their behavior, generate leads and much more.

FAQs:

    Does this service offer an API?
  • Yes.

  • Does this service integrate with any other apps?
  • Salesforce, SAP, IBM, Microsoft Office, Oracle, Microsoft Project, Microsoft Outlook

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, absolutely!

  • What is this service generally used for?
  • Project management, project planning and project tracking.

  • Does this service offer guides, tutorials and or customer support?
  • Yes; online tutorials, webinars, help desk and customer support.

  • What platforms does this service support?
  • iOS devices

  • Who are the main user groups of this service?
  • Project Managers, team members, CEOs, IT

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
5.5k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
24.5k
Followers:
5.5k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
99
Followers:
467

Other:

Who uses ProProfs Project
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ProProfs Chat
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
United States

Other:

Who uses Genius Project
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Regional Restrictions:
No restrictions.
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