Compare ProProfs Project vs ProProfs Chat vs Intervals

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Crozscore:

90%
what is this?
92%
54%
no significant changes

Crozscore:

89%
what is this?
80%
54%
no significant changes

Crozscore:

79%
what is this?
100%
39%
interest rising
ProProfs Project screenshot view 1 more ProProfs Chat screenshot view 4 more Intervals screenshot view 5 more

Software Description:

ProProfs Project is an online project management tool which allows you and your team to organize projects, delegate tasks, track progress, collaborate, create reports and much more. It is that perfect tool for all your project management needs. With advanced features such as project calendar, gantt charts, time tracking and invoicing, managing projects cannot get simpler. Whether you are a freelancer or a project manager of a fortune 500 company, ProProfs Project is a tool you need to stay on top of your game and deliver in time.

With smart integration options and collaboration possibilities, ProProfs Project is the smart solution in organizing projects, delegating tasks, tracking and creating reports. Whether you are a new guy or an experienced professional, it only takes minutes before you start nailing those deadlines and exceed expectations of your clients.

Software Description:

ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products & services and assure your customers that they are around anytime they need you. ProProfs Chat will help your support teams reduce tickets, improve customer response time and satisfaction, and ultimately increase sales and ROI.

The tool is most suitable for personalizing the shopping experience of your customers by displaying them right offers and providing them help wherever needed, which will help you to strengthen sales.

Furthermore, this chatting platform allows the support executives to send proactive chat invitations to the website visitors and guide them through the sales process.

Key features:

  • Emoticons
  • Customize Logos and Colors
  • Chat Ratings and Surveys
  • Proactive Chats
  • Chat History
  • File Transfer
  • Canned Responses
  • Multiple Operators
  • Chat Monitoring
  • Chat Routing
  • Social Media Integration
  • Co-Browsing

Software Description:

Intervals is uniquely positioned with time tracking directly on the tasks people are working on with reports to show productivity data in a variety of ways.

Intervals is built by a small business for other small businesses and has been in use around the world since 2006. Ideal for designers, web developers, consultants, creative agencies, IT services firms, and communications companies.

Features:

  • External Integrations
  • Data Visualization
  • Data Import
  • API
  • Contact Management
  • Data Export
  • Notifications
  • Dashboard
  • Calendar Management
  • Scheduling
  • Multi-User
  • Inventory Tracking
  • Project Management
  • Customer Management
  • Contact Sharing
  • Budgeting
  • Expense Tracking

Features:

  • Call Tracking
  • Third-Party Plugins/Add-Ons
  • Chat
  • Dashboard
  • Customer Management

Features:

  • Password & Access Management
  • Tax Management
  • Batch Permissions & Access
  • Accounts Receivable
  • Customer Management
  • Dashboard
  • Calendar Management
  • Scheduling
  • Multi-User
  • Third-Party Plugins/Add-Ons
  • Project Management
  • Notifications
  • Data Export
  • Contact Sharing
  • Data Visualization
  • Forecasting
  • Budgeting
  • Contact Management
  • Expense Tracking
  • External Integrations
  • API
  • Data Import

Summary:

  • Budget Management

  • Project Planning

  • Collaboration

  • File Sharing

  • Gantt Charts

  • Milestone Tracking

  • Percent-Complete Tracking

  • Budget Management

  • Status Tracking

  • Task Management

  • Project Tracking

Summary:

    No key features associated with this application.

Summary:

  • Streamline the process of tracking time and managing tasks, milestones and projects

  • Keep project scope and budget under control

  • Increase revenue - bill more hours

  • Centralize your team and your processes

  • Know exactly where your time and energy is going

  • Calendar view with drag and drop scheduling

  • Import clients, tasks, projects, milestones and people

  • Detailed task and work request history

BRONZE

$9.99
1 user(s) / month
Included in plan:
  • Unlimited Chats
  • Web /Mobile / Desktop App
  • Chat History (3 months)
  • Visitor Tracking
  • Ticketing

GOLD

$39.95
3 user(s) / month
Included in plan:
  • All Silver Plus
  • Multiple Operators
  • Departments & Groups
  • Supervise Chats
  • 3 Domains
  • Chat Routing
  • Advanced Integrations
  • Reports
  • White Label
  • Multiple Languages
  • Snapshots & Cobrowsing
  • Knowledgebase
  • Chat History(1 Year)
  • Escalations & Transfer
  • Tickets
  • Call Back

SILVER

$19.95
2 user(s) / month
Included in plan:
  • All Bronze Plus
  • Customize Logos & Colors
  • Ratings & Surveys
  • Proactive Chats & Triggers
  • 1 Domain
  • Chat History(6 Months)
  • File Transfer
  • Canned Responses

ENTERPRISE

$50.00
unlimited user(s) / month
Included in plan:
  • All Gold Plus
  • Advanced Customization
  • Roles & Permissions
  • Supervisor Dashboard
  • Unlimited Domains
  • Advanced Surveys
  • Premium Integrations
  • Knowledgebase Enterprise
  • Access Reports via API
  • Customization Service
  • Audit & Admin Controls
  • SLA & Custom License
  • Vault
  • Enterprise Reporting
  • Onboarding & Success Manager
  • 24/7 Support

Basic

$59.00
per month
Included in plan:
  • 25 Active Projects
  • 25 GB Storage
  • Unlimited Users

Not So Basic

$99.00
per month
Included in plan:
  • 50 Active Projects
  • 50 GB Storage
  • Unlimited Users

Premium

$159.00
per month
Included in plan:
  • 100 Active Projects
  • 100 GB Storage
  • Unlimited Users

Unlimited

$299.00
per month
Included in plan:
  • Unlimited Projects
  • Unlimited Storage
  • Unlimited Users

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • Yes.

  • Does this service integrate with any other apps?
  • ProProfs Chat can be integrated with numerous other apps. Here is a list of the applications that integrate seamlessly with it:

    CRM tools: Salesforce, Highrise, Zoho, Sugar CRM, Infusionsoft, FogBugz, MS Dynamics 365 and Nutshell.

    CMS tools: DotNetNuke, Drupal, WordPress Joomla, Light CMS, Kentico and WHMCS

    e-commerce tools: 3dCart, Magento, Shopify, Volusion, Xcart, Zencart, Big commerce, core commerce, Prestashop, Opencart, SparkPay, csCart and oscommerce.

    email marketing tools: Mailchimp, iContact, Active campaign and Get response.

    Help Desk tools: Zendesk, Desk.com

    Social media tools: Facebook

  • What are some applications this service is commonly used in tandem with?
  • ProProfs Chat's potential goes beyond measures. As it is a customer support tool, it can be used in tandem with sales tool and other customer support tools.

  • What platforms does this service support?
  • ProProfs Chat is a web based tool. However, it does have desktop and mobile apps for iOS, Windows and Android.

  • What is this service generally used for?
  • ProProfs Chat can be used for interacting with visitors, monitoring onsite behavior, capturing leads and offer customer support to existing customers.

  • Who are the main user groups of this service?
  • ProProfs Chat is a tool to increase visitor engagement for any business. Whether it is an ecommerce website or a service provider. The benefits of ProProfs Chat can be reaped by any online business. It is responsible to offer a platform where a business can reach out to visitors, monitor their behavior, generate leads and much more.

FAQs:

    What platforms does this service support?
  • Web
    iOS
    Android

  • Does this service integrate with any other apps?
  • Yes. Intervals integrates with QuickBooks, Xero, Google Docs, Slack, and more. The full list is available on our site.

  • Does this service offer multi-user capability (e.g. teams)?
  • Every plan includes unlimited users.

  • Does this service offer guides, tutorials and or customer support?
  • Official Help Site
    Getting Started Email Series
    24/7 Email Support
    Demos - upon request via our site
    Videos - on our site & youtube
    Live Chat

  • Does this service offer an API?
  • Yes. More information is available at our site.

  • What is this service generally used for?
  • Project Management
    Time Tracking
    Task Management
    Reporting
    Collaboration
    Invoicing Clients
    Document Management

  • Who are the main user groups of this service?
  • Small businesses
    Department of a larger company

  • What are some applications this service is commonly used in tandem with?
  • QuickBooks
    Xero
    Google Docs

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
5.33k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
5.33k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses ProProfs Project
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ProProfs Chat
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
United States

Other:

Who uses Intervals
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
Locale support for over 70 locales for date, time, and currency formatting
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