Compare ProProfs NPS vs SmartSurvey vs Examinare

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Crozscore:

90%
what is this?
90%
53%
interest falling

Crozscore:

91%
what is this?
92%
41%
interest falling

Crozscore:

56%
what is this?
25%
interest falling
ProProfs NPS screenshot SmartSurvey screenshot view 2 more Examinare screenshot view 3 more

Software Description:

ProProfs Net Promoter Score (NPS) software is a powerful online tool that is used by global businesses to gauge the loyalty of different stakeholders (customers, employees, partners, brand associates etc), measure satisfaction level and their willingness to refer.

Organizations prefer ProProfs NPS Software to ask the ultimate question (“On a scale from 1 to 10, how likely are you to recommend our brand to a friend or colleague?”) that helps them to track promoters and detractors, producing a clear measure of an organization's performance via its stakeholders responses.

When you use ProProfs NPS software, you don’t have to spend hours to calculate and put your energy into a follow-up plan. The process is simple. Just use the sample survey question to find out if your stakeholders like your organization enough to recommend it, followed by a few follow-up survey questions that would help you gauge why people would recommend or would not recommend your company and you are done.

Whether you are a startup or an established business, building a trustworthy brand is challenging. As an easy to use, flexible & intuitive tool, ProProfs NPS software will help you gather real feedback from your stakeholders and improve your brand presence.

Software Description:

SmartSurvey allows users to directly reach the people whose opinions matter the most, clients, partners, patients, students and suppliers.

SmartSurvey specializes in providing survey solutions for multinational business and enterprise clients, offering dedicated support and secure data storage on UK/EU based servers.

Whether you’re conducting market research, reviewing employee engagement or measuring customer satisfaction, our software has advanced features to suit every need.

Software Description:

Examinare Survey Tool makes it easy for you to create and administer surveys, whether online or on-site. The system also generates reports automatically, giving you a detailed analysis of your survey results based on your specifications and survey responses. Simply put, Examinare Survey Tool is an ideal application for businesses, researchers, product developers, and more.

Examinare Survey Tool helps you build and conduct questionnaires, polls, investigative projects, and surveys via phone. The application supports various channels of communication to help users’ survey materials reach their intended audience. Reporting and analysis of results are fast, easy, and very detailed.

On top of that, surveys can be translated into more than 25 languages, which is perfect for local surveys in multiple regions. Aside from supporting left-to-right languages (English, Chinese, French, etc.), Examinare Survey Tool is also compatible with a number of left-to-right languages, such as Arabic.

Examinare Survey Tool offers a powerful API and delivers comprehensive support for the developers who would like to implement survey/customer feedback control solutions by themselves. Security is of paramount concern. Examinare’s cloud servers are hosted mainly in Sweden on a military-standard platforms. Customer information remans private and security protocols include 24/7/365 round-the-clock checks on all their servers with backups are made every hour.

Features:

  • Template Designer
  • Analytics
  • Data Visualization
  • Dashboard
  • Data Export
  • Data Import
  • Multi-User
  • Net Promoter Score

Features:

  • Marketing Automation
  • Multi-User
  • Notifications
  • Dashboard
  • Calendar Management
  • Scheduling
  • Contact Management
  • External Integrations
  • Data Visualization
  • Batch Permissions & Access
  • Data Import
  • Data Export
  • Email Integration
  • API

Features:

  • Marketing Automation
  • Notifications
  • Scheduling
  • Dashboard
  • Contact Management
  • API
  • Email Integration
  • Data Export
  • Data Import
  • Multi-User
  • Data Visualization
  • External Integrations

Summary:

  • No software installation needed.

  • Create professional surveys in minutes.

  • Use ready-to-use templates & question library.

  • No HTML skills required.

  • Customization and white labeling.

  • Safe & secure.

  • Allows social media sharing.

  • In-depth analytics, generate reports & track results.

  • Supports reports sharing with stakeholders.

  • Add videos, images and graphics & multi-device compatibility.

Summary:

  • Unlimited questions

  • Unlimited responses

  • Advanced skip logic and piping

  • Bulk email distribution

  • Custom branding and themes

  • Multi-user managment

  • Multi-language

  • SMS distribution

  • Offline/kiosk mode

Summary:

    No key features associated with this application.

Try any plan free for 7 days

Free
Included in plan:
  • Security Multilingual Surveys 24/7 Support

Basic

Free
Included in plan:
  • 15 questions per survey
  • 100 response maximum per month
  • 1 user account
  • Unlimited surveys
  • Ready-made survey templates
  • Real-time Analytics

Pro

$25.00
1 user(s) / month
Included in plan:
  • ALL BASIC FEATURES
  • Unlimited questions
  • 1,500 response maximum per month
  • 1 user account
  • Advanced question types
  • Export to Excel, CSV, PDF or Word
  • Advanced filtering & cross-tabs
  • Bulk email tool
  • Multiple tracking links
  • Skip logic & piping features
  • Custom theme/branding tool
  • Increased security (SSL/HTTPS)

Business

$50.00
2 user(s) / month
Included in plan:
  • ALL PRO FEATURES
  • Unlimited questions
  • Unlimited responses
  • 2 user accounts
  • Multi-user management
  • Text analysis
  • File upload question type
  • Advanced question & page logic
  • Schedule reports sent by email
  • Advanced cross-tab report
  • Survey authentication
  • Enhanced security settings
  • API access
  • Phone Support

Business+

$42.00
1 user(s) / month
Included in plan:
  • Testrun for 7 days
  • Unlimited Answers, Polls & Recipients
  • 3 Surveys (Published Simultaneously)
  • Templates
  • Email Support
  • Live Chat Support
  • Phone Support

UNLIMITED

$93.00
1 user(s) / month
Included in plan:
  • Testrun for 7 days
  • Unlimited Answers, Polls & Recipients
  • Unlimited amount of Surveys
  • Templates
  • Phone Surveys
  • Email Support
  • Live Chat Support
  • Phone Support
  • Examinare modules & Integrations
  • Personal Contact Support

STUDENT VERSION

$11.00
1 user(s) / month
Included in plan:
  • Unlimited Answers & Recipients
  • 2 Surveys (Published Simultaneously)
  • Templates
  • Email Support
  • Live Chat Support

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer an API?
  • The SmartSurvey API gives you access to secure survey data for use in your own app. It strives to be RESTful and is organized around the main resources you’re familiar with from the SmartSurvey web interface.

  • Does this service offer guides, tutorials and or customer support?
  • We offer support to all of our members through our ticket system found in your control panel. Business users and above can make use of our phone support. Enterprise users benefit from a personal account manager.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, whether you work in a small, medium or large enterprise you can manage multiple users with ease. Admins can add and remove users, and set response quotas per person.

    Your team can share themes, contact lists, and commonly used questions. If specific surveys and forms need to be used, they can be duplicated and transferred between users.

    Account administrators can set different survey functionality permissions for multiple or individual users. Access to each feature can be regulated, from design updates to results viewing and survey settings management.

  • What is this service generally used for?
  • SmartSurvey is the UK’s leading provider of online surveys, questionnaires, forms and quizzes, used for market research, customer feedback, employee engagement, registration forms, event management and more.

    Customers can generate survey invitations digitally via email and SMS, share them via social media and embed them directly onto websites or commission custom pop-up surveys. Results can be viewed in real-time and exported in CSV (Excel) for analysis.

  • What platforms does this service support?
  • SmartSurvey currently supports Zapier intergrations.

  • Who are the main user groups of this service?
  • Over 130,000 users worldwide benefit from our survey software. We have features to suit everyone, from self-employed researchers to multinational corporations.

    Our customers range from businesses including Microsoft, BBC, FIFA, IKEA, and IBM to universities, colleges, charities, not-for-profit organizations, government departments, NHS hospitals, police forces and local councils.

FAQs:

    Does this service offer an API?
  • Examinare system is fully functional by API connection. Developers can use Examinare API to automate Survey Invites, get data about recipients or get votes both in individual view or with demographics attached.
    Examinare API can also be used to control phone surveys distribution and Magic Polls™.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Online user manual, video tutorials, support by chat, email and phone is available in Examinare.

  • Does this service integrate with any other apps?
  • Examinare Survey Tool has a powerful API which lets to create any integrations needed. The shortlist of ready-made integrations includes the ones for:
    Dropbox
    Zendesk
    Mailchimp
    Prestashop
    Shopify
    WooCommerce
    Twilio
    Fortnox

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Examinare's price plans variability is very rich.

  • What platforms does this service support?
  • Examinare is a web service that is why it supports any platform that has access to the internet.

  • Who are the main user groups of this service?
  • Examinare Survey Tool is an ideal application for sales and marketing professionals, product researchers, and other users looking for a data mining product to quickly create and conduct surveys both on the web and in the field. It helps businesses gather feedback from their consumers as well as determine the direct connection to their customers’ likes and dislikes.

  • What is this service generally used for?
  • Examinare Survey Tool is used for creation of:
    online surveys
    polls
    questionnaires
    phone surveys
    other kinds of investigation projects.

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Publisher:

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Other:

Who uses ProProfs NPS
  • SMEs
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses SmartSurvey
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Examinare
  • Personal
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, Swedish, Russian, Ukrainian, Arabic, German, Italian, Norwegian, Danish, Finnish, Dutch, Spanish, Thai, Japanese, Chinese, Portuguese, Hindi, Polish, Hebrew, Greek, Macedonian, Icelandic, Lithuanian
Regional Restrictions:
No restrictions.
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