Compare ProProfs Knowledgebase vs Sideways 6 vs RFPIO

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ProProfs Knowledgebase screenshot view 1 more Sideways 6  screenshot RFPIO screenshot

Software Description:

ProProfs Knowledgebase is a powerful tool using which businesses can create online documentation, manage employee knowledge and offer self-service help to customers. Companies can quickly create highly-searchable online FAQs to onboard customers faster or a private-intra company knowledge base, accessible to only authorized employees. Besides FAQs and knowledge bases, business can use the tool to create product guides, training manuals, wikis and more.

Benefits:

Reduce tickets & support calls - ProProfs Knowledge base helps companies instantly create a website FAQ, manual, guide or even a full-fledged self-service help center, where customers can easily find answers to their questions. As a result customers can find solutions on their own, without having to contact support or raise a ticket. While this delights customers as they don’t have to wait for answers, it also means less workload for support agents as they don’t have to answers the same questions again and again.

Grow organizational knowledge - Organizing and managing employee knowledge is easy with ProProfs Knowledgebase Software. Companies can create a password protected knowledge base, which can be accessed by only authorized employees from anywhere at anytime, making the process of sharing organizational knowledge seamless and secure.

Offer a fantastic product experience - ProProfs Knowledgebase Software can be used for much more than just online documentation. The tool is ideal for companies looking to offer context-sensitive help to customers, in the form of tooltips, lightboxes and popups. With context-sensitive help companies can provide content to customers just when they need it. This makes for great product tours and website experiences.

Software Description:

Sideways 6 is an integrated idea management solution for modern, innovative enterprises. Our software pulls ideas from wherever they strike in your business and let's you manage them all in one place.

Set crowdsourcing challenges in Sideways 6, then integrate with your chosen software. Pull ideas from Yammer, SharePoint intranets, Email inboxes, Jive, etc. etc. etc. The possibilities are endless. Once you've run your campaign and collated your ideas, we'll provide you with the tools you need to effectively review, filter, manage and feed back on the ideas you've received. Finding the needle in the haystack has never been so easy.

Software Description:

RFPIO delivers revolutionary proposal management software that enhances collaboration and fosters a truly efficient response process. Bi-directional integrations with many popular solutions, along with an open API, allow teams to connect their favorite technologies while providing instant access to content. Built by a team that knows RFP response, RFPIO allows teams to thrive.

Features:

  • History/Version Control
  • Chat
  • Project Management
  • Multi-User
  • Notifications
  • External Integrations
  • File Sharing
  • Document Comparison
  • Data Export
  • Data Import
  • Contact Management
  • API
  • Email Integration
  • File Transfer
  • Contact Sharing

Features:

  • External Integrations
  • API
  • Notifications
  • Project Management
  • Chat

Features:

  • Calendar Management
  • Scheduling
  • Customer Management
  • API
  • Data Export
  • Multi-User
  • Data Import
  • Notifications
  • External Integrations
  • Third-Party Plugins/Add-Ons
  • Dashboard
  • Project Management

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • CRM integration with Salesforce

  • Collaboration integration with Slack

  • Cloud storage integration with Google Drive, Dropbox, and Box

  • Proprietary import and export technology

  • Intelligent and adaptive knowledge base

  • Workflow management

  • Custom integrations and customization available

FAQs:

    No FAQs associated with this application.

FAQs:

    What is this service generally used for?
  • Sourcing, filtering and implementing front-line employee ideas.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, tutorials, guides and customer support.

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What platforms does this service support?
  • Yammer and Sharepoint

  • What are some applications this service is commonly used in tandem with?
  • Yammer and Sharepoint

  • Who are the main user groups of this service?
  • Internal Communication Managers, Innovation Directors, Business Improvement Directors

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes. RFPIO strongly encourages team collaboration and is built to streamline the RFP response process.

  • Does this service integrate with any other apps?
  • RFPIO integrates with Salesforce, Slack, and cloud storage solutions (Google Drive, Dropbox, and Box).

  • Does this service offer guides, tutorials and or customer support?
  • RFPIO offers onboarding, tutorials, and customer support. The RFPIO platform also integrates with a comprehensive feedback form that all users can access. The submitted feedback is public to the entire RFPIO user community.

  • What are some applications this service is commonly used in tandem with?
  • RFPIO integrates with Salesforce, Slack, and cloud storage solutions (Google Drive, Dropbox, and Box).

  • What is this service generally used for?
  • RFPIO delivers ROI to organizations of all sizes and industries that respond to RFPs. See instant ROI through a no-nonsense setup, simple and intuitive user interface, and robust integrations.

  • Who are the main user groups of this service?
  • RFPIO serves organizations of all sizes and industries that have more than one person responsible for any portion of RFP response. RFPIO's SaaS solution streamlines the entire RFP response process.

Publisher:

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Employees:
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Likes:
24.5k
Followers:

Publisher:

Founded:
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Employees:
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Likes:
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Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:
1.44k

Other:

Who uses ProProfs Knowledgebase
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Regional Restrictions:
No restrictions.

Other:

Who uses Sideways 6
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses RFPIO
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Japanese, Korean, German, English, French, Spanish, Portuguese, Chinese
Regional Restrictions:
No restrictions.
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