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About ProProfs Knowledgebase

ProProfs Knowledgebase is a powerful tool using which businesses can create online documentation, manage employee knowledge and offer self-service help to customers. Companies can quickly create highly-searchable online FAQs to onboard customers faster or a private-intra company knowledge base, accessible to only authorized employees. Besides FAQs and knowledge bases, a business can use the tool to create product guides, training manuals, wikis and more.

Benefits:

Reduce tickets & support calls - ProProfs Knowledge base helps companies instantly create a website FAQ, manual, guide or even a full-fledged self-service help center, where customers can easily find answers to their questions. As a result, customers can find solutions on their own, without having to contact support or raise a ticket. While this delights customers as they don’t have to wait for answers, it also means less workload for support agents as they don’t have to answers the same questions again and again.

Grow organizational knowledge - Organizing and managing employee knowledge is easy with ProProfs Knowledgebase Software. Companies can create a password protected knowledge base, which can be accessed by only authorized employees from anywhere at anytime, making the process of sharing organizational knowledge seamless and secure.

Offer a fantastic product experience - ProProfs Knowledgebase Software can be used for much more than just online documentation. The tool is ideal for companies looking to offer context-sensitive help to customers, in the form of tooltips, lightboxes, and popups. With context-sensitive help companies can provide content to customers just when they need it. This makes for great product tours and website experiences.

About Scoreboard

Scoreboard can help you link your Goals to your Business Objectives, KPIs and Initiatives. It has powerful dashboard and report functionality and you can export everything to Word, PowerPoint, PDF and Excel.

  • Management Reporting - With Scoreboard you can assign ownership to metrics and objectives and automate the update process. You can then use some great tools to generate on-line reports or export to PowerPoint or any other format.
  • Track Goals - All Key Performance Indicators and business objectives can be tracked over time with this KPI software. Years of data can be viewed easily. Very old data can be archived at the touch of a button. In addition, with Scoreboard, performance thresholds can be changed and tracked as well. Bear in mind business performance goals may not be the same today as they were yesterday.
  • Create and Embed Dashboards - Create dashboards using any object type including; KPI, objective, perspective, initiative, report, in fact you can add any object created elsewhere in the application. Even notes can be added to dashboards. Embed dashboards into websites, intranets or any other html based portal using pre-generated snippets.
  • Drill Down and Search for Anything - Powerful search and drill-down functionality is available with this KPI software. Free-form search will return all objects searched for. Objects can be tagged to enable group searches. Get to the root of the problem by viewing underlying data, analysing metric trends, and reading other people’s comments. Jump directly to what you’re looking for by searching with a word or phrase.
  • Add Alerts and Stay Informed - Even though formal reviews may only be once a month or once a quarter, it is essential to be kept informed. Set up alerts based on triggers. These can be scores going into the red or notes being added or a actual values moving outside a defined threshold. Never be surprised again.
  • Export Everything - Every object in Scoreboard can be exported. Be it an individual metric, objective, dashboard, strategy map, initiative or row and column report. Using Briefing Books, sets of objects can be put together to create, for example, a monthly report that can be exported in full and distributed to staff, partners or suppliers
  • Nothing to Install - Scoreboard is a browser based application. That means it can sit in the Cloud. You do not have to install anything. Just purchase user licenses and and use the application. We take care of the servers, operating system and the Scoreboard application. We apply and test updates so you do not have to worry. But if you want to run Scoreboard in your own data centre, we can do that as well, we are happy to provide you with the software.
  • Free On-line Training - There are eighteen Training Videos for Scoreboard. They are completely free to view on-line and watch at your convenience. If you’re interested in a more personalized approach, we have other training options available. There are one-on-one sessions with our on-line trainers or you can schedule a class at your offices.

About ProProfs Training Maker

Keeping up with the changing market standards, ProProfs Training Maker is the smartest way to create online training courses. You can build a user-friendly course which is adaptable to both web and mobile interface. It is that simple to develop courses on ProProfs Training Maker using existing documents, videos, files, presentations, etc. to train your learners. You get to build engaging content on the easy-to-use course builder, using features such as course compliance reports, detailed analytics, and so on. All-in-one Learning Management System also comes with ProProfs Quiz Maker - world's largest assessment software with over 300k+ free quiz templates.

Features

  • API
  • Chat
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • History/Version Control
  • Multi-User
  • Notifications
  • Project Management

Features

  • Accounts Payable
  • Accounts Receivable
  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Forecasting
  • General Account Ledger
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Password & Access Management
  • Payroll
  • Project Management
  • Scheduling
  • Supplier Management
  • Tax Management
  • Third-Party Plugins/Add-Ons
  • Travel Management

Features

  • API
  • Corporate/Business
  • Data Export
  • Data Import
  • Data Visualization
  • Document Comparison
  • Employee Training
  • External Integrations
  • Multi-User
  • Personal Learning
  • Scheduling
  • Video Courses
  • Class Management
  • Student Registration
  • SCORM
  • Report & Compliance
  • Comparative Reporting
  • Mobile App

Summary

    No key features associated with this application.

Summary

  • Web-based KPI scorecard software.

  • Free trial available.

  • Free on-line training

  • Unlimited scorecards and dashboards

  • Personal alerts system

  • Volume discounts available

Summary

  • Cloud-based LMS

  • OSHA Safety Compliance Training Software

  • eLearning authoring tool

  • Online Employee Training Software

  • Online Harassment Training Software for the Workplace

  • Online HR Training & Course Software

  • Enterprise LMS

  • Online Customer Service Training Software

  • xAPI &Tin Can API

  • Blended Learning

Pricing

Basic

$99.00
1 user(s) / month
Included in plan:
  • 1 x Scorecard Builder
  • Unlimited Scorecards
  • Helpdesk Support
  • Free Data loader

Team

$210.00
5 user(s) / month
Included in plan:
  • 1 x Scorecard Builder
  • 4 x Updaters
  • Unlimited Scorecards
  • Helpdesk Support
  • Free Data loader

Corporate

$1,500.00
50 user(s) / month
Included in plan:
  • 1 x Administrator
  • 50 x Updaters
  • Unlimited Scorecards
  • Helpdesk Support
  • Free Data Loader
  • Contact us for more discounts

Pricing

TEAM

$59.00
100 user(s) / month
Included in plan:
  • Learners 100
  • Instructors 1
  • Online Classroom & Learner Dashboard
  • Sell Courses
  • Branding
  • Storage
  • Forums & Learner Communities
  • Certificates

BUSINESS

$129.00
unlimited user(s) / month
Included in plan:
  • Learners 200
  • Instructors 1
  • Online Classroom & Learner Dashboard
  • Sell Courses
  • Branding
  • Storage 5GB
  • Forums & Learner Communities
  • Certificates
  • Quizzes & Assessments
  • Feedback & Surveys
  • Groups 5

ENTERPRISE

$499.00
unlimited user(s) / month
Included in plan:
  • Unlimited Learners
  • Unlimited Instructors
  • Unlimited Storage
  • Certificates
  • Group Admins
  • Training Manuals & Docs
  • Roles, Permissions & Collaboration
  • API & Single-Sign On, SAML & LDAP
  • SCORM, TinCan & LRS
  • Course Bundles & Learning Path
  • Custom License, Enterprise Security & Ownership
  • White Label
  • Integrations
  • Customer Support

FAQs

    No FAQs associated with this application.

FAQs

    What is this service generally used for?
  • Management of Key Performance Indicators (KPI) in the form of a scorecard

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, you can have as many teams as you require

  • Does this service integrate with any other apps?
  • Yes. Information can be imported from most sources including spreadsheets, Oracle databases, SQL and MySQL databases and DB2 Databases

  • What are some applications this service is commonly used in tandem with?
  • Any reporting functions

  • What platforms does this service support?
  • Scoreboard is currently a browser based application hosted in the Cloud. It can be viewed by mobile devices. Version 3, due at the end of 2016 will come with a mobile app as well.

  • Who are the main user groups of this service?
  • Anyone who is interested in accurate business performance management or anyone who wants to manage strategy implementation more effectively

  • Does this service offer guides, tutorials and or customer support?
  • Yes, there are multiple guides and video tutorials on the Intrafocus website

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • There is a feature called ‘classroom’ in ProProfs Training Maker. Here, you can create ‘Users’ and ‘Groups’ easily. This segregation will help you to organize and manage large batches of learners from a single, centralized location. You can also separate learners as individual ‘Users’ or keep them in a batch or ‘Group.’ Every user will have their login credentials too.

  • Who are the main user groups of this service?
  • ProProfs Training Maker can be used for developing engaging web-based training courses for corporates as well as students and scholars. Whosoever requires a convenient method of learning can consider approaching ProProfs Training Maker.

  • What is this service generally used for?
  • Learning Management System
    Healthcare LMS
    Hospitality LMS
    Blended Learning Software
    Online Courseware Development Tool
    SCORM Compliant LMS
    Employee Training Software
    Employee Training Software
    Hipaa Compliance Training Software
    Career Training Software
    Cloud LMS
    Compliance Training Software
    Corporate Training Software
    Customer Service Training Software
    Diversity Training Software
    Food Service Training Software
    Harassment Training Software
    HR Training Software
    Induction Training Software
    IT Training Software
    Management Training Software
    Safety Training Software
    Sales Training Software
    Sexual Harassment Training Software
    Workplace Training Software
    OSHA Safety Compliance Training Software
    Web Based Training Software
    Enterprise LMS

  • What are some applications this service is commonly used in tandem with?
  • ProProfs Quiz Maker and Survey Maker are two of the other applications this service is used in tandem with ProProfs Quiz Maker and Survey Maker are two of the other applications this service is used in tandem with.

  • Does this service integrate with any other apps?
  • You can easily integrate ProProfs Quiz Maker into the e-learning course to assess the retention rate and training progress made by the learners.

  • Does this service offer guides, tutorials and or customer support?
  • ProProfs Training Maker offers you everything which includes guides, tutorials and customer support too.

  • Does this service offer an API?
  • Yes.

  • What platforms does this service support?
  • ProProfs Training Maker is a web-based platform which can create engaging content in no time. Learners and course creators can access and generate learning courses on any electronic device- be it a mobile, laptop or a desktop.

Vendor Information

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Vendor Information

Founded:
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Likes:
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Vendor Information

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Based in:
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Other

Who uses ProProfs Knowledgebase
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
Arabic, Danish, English, French, Indonesian, German, Portuguese, Finnish, Italian, Japanese, Korean, Dutch, Polish, Czech
Regional Restrictions:
No restrictions.

Other

Who uses Scoreboard
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses ProProfs Training Maker
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English, French, Portuguese, Arabic, Dutch
Regional Restrictions:
No restrictions.
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